Ah, Children

| Calgary, AB, Canada | Right | March 22, 2011

(A customer approaches with her 2 year old son in arms, and her 5 year old daughter. As she is about to order, a customer from a few minutes earlier storms in front of her. She is yelling and screaming incoherently, and throws her drink on the counter.)

Daughter, to her mother: “Mummy, why is the lady yelling?”

Mother: “Never mind it, she’s just being rude.”

(The little girl scowls, and points at the customer.)

Daughter: “You cut that out right now! You need to be more polite!”

(Taking example from his sister, the toddler starts pointing and yelling.)

Toddler: “BAD! BAD!”

(The irate customer is embarrassed. She shuts up and storms out. The little girl gets a free hot chocolate.)

 

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An Abbreviation Abberation

| Humboldt, CA, USA | Right | March 21, 2011

(I’ve just finished making a sandwich for a customer. I am new at this, so he double checks what I do.)

Customer: “Did you forget anything?”

Me: “No, sir.”

Customer: “Are you sure? You remembered the cucumbers and turkey?”

Me: “Yes.”

Customer: “And the lettuce?”

Me: “And the tomatoes, pickles, mustard and mayo, sir. It’s written on the–”

Customer: “Mayo? What the h*** is that? And you left out the mayonnaise! Why did you do that?”

Me: “But, that’s what I said.”

Customer: “No! You said mayo! That’s not what I wanted!”

Me: “I put in mayonnaise. Mayo is just an abbreviation.”

Customer: “Abbreviation? What’s that, some kind of fruit?”

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Has A Problem Espresso-ing Herself

| Simsbury, CT, USA | Right | March 1, 2011

Customer: “I need something without coffee in it.”

Me: “Ok, what would you like?”

Customer: “Can I have a large mocha?”

Me: “That has coffee in it, ma’am.”

Customer: “No, it doesn’t. It says espresso on the board.”

Me: “Espresso is coffee.”

Customer: “All this time I’ve been drinking coffee!? No wonder I haven’t been able to sleep!”

 

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Your Two-fer Just Went Poofer

| USA | Right | January 28, 2011

Customer: “I’d like a grande white mocha and a tall peppermint hot chocolate.”

Me: “Alright, that’ll be $*.**.”

Customer: “What? For one drink? That’s impossible!”

Me: “Oh, I’m sorry, miss. I thought I heard you order two drinks. What did you order?”

Customer: “A tall peppermint hot chocolate.”

Me, to coworker: “Forget the white mocha.”

Customer: “No! I still want it!”

Me: “Oh, so you just wanted me to ring the two drinks separately?”

Customer: “No! I want it, but I don’t want you to ring it up.”

Me: *blank stare*

Customer: “Oh. I guess I’m not getting away with it, am I?”

Me: “Nope.”

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Identity TV Determined

| Wasaga Beach, ON, Canada | Right | January 25, 2011

Customer: “Are you on the show [T.V. show]?”

Me: “Pardon me?”

Customer: “You know the show [T.V. show]? Are you on it? Cause you really look like a character on it.”

Me: “No, I am sorry I am not.”

Customer: “Are you lying to me? I am pretty sure you are that girl from [T.V. show]!”

Me: “No, I work at [coffee shop], not on a television show.”

(This went on until my manager had to step in.)

Manager: *sarcastically* “Yes she is on [T.V. show], she just likes to fly hundreds of kilometers back to Wasaga to work at [coffee shop] because she needs extra money.”

Customer: “I knew it!”

(Later on, she brought her boyfriend back and tried to convince me to give her an autograph.)

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