Registering The Awesome Customers

| Austin, TX, USA | Right | November 17, 2016

(I’m a barista in a well-known coffee franchise inside a large retail store. Our register is broken so we’ve been taking orders and sending customers over to the food window to pay for their drinks. It’s been nearly a week since our register broke and tech support is fuzzy on when they’ll be in to fix it. Our regulars have been understanding.)

Me: “Here’s your order slip. If you’ll step next door, they’ll ring you up while I get your drink ready.”

20ish Girl: “You STILL haven’t fixed your register? Omigod! How LONG is it going to BE like this? Every time I’ve come in it’s broken!”

30ish Lady: *behind her* “Why yell at her? You think she’s gonna whip out an MIT degree and fix this? If it’s ‘broken every time’ you’ve come, why do you keep coming? It’s JUST a drink. Get OVER it, Buttercup!”

(The 20-something stalked out angrily as the rest of the line began laughing. The 30-something lady steps up to order.)

Me: “You are SO not paying for your drink today.”

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Sorry Not Sorry

| ON, Canada | Right | November 11, 2016

Customer: “Can I use your phone?”

Me: “Sorry, it’s company policy. We’re not allowed to let customers use the phone.”

Customer: “Come on… I got a fifty cent tip in it for you!”

Me: “I’m not allowed to do that; I’m really sorry, sir.”

Customer: “NO, YOU’RE NOT!”

(The customer leaves.)

Me: “Huh, he’s right. I’m suddenly not sorry anymore.”

(The guy then sat in the cold for about an hour, giving us a death stare, waiting for a cab. Sometimes we let customers use our cellphones because of the phone policy… not this guy!)

Coffree

| USA | Right | November 4, 2016

(The coffee bar I work for has the pots near the door, but the cups are back by the register.)

Customer: “Hey, look, this coffee is free.” *sees me behind register* “Is the coffee free?”

Me: “No.”

Customer: “So, I have to pay for it?”

Me: “Yes.”

Customer: “I can’t just take a cup without you knowing?”

Me: “No…”

That’s Amy-Zing

| UK | Working | November 3, 2016

Me: “I’ll have a regular latte, please.”

Employee: “And what’s the name?”

Me: “Generic name.”

(She writes it and makes my drink. When I get my coffee, she had spelled it, “Jenny-Eric”)

Black Friday Is A Completely Different Horror Story

| CA, USA | Right | October 30, 2016

(I am working on Halloween which happens to be on a Friday this year.)

Me: “Here you go, sir! Any exciting plans for Halloween?”

Customer: “Well, the family is going to several parties tonight so I need my coffee so I can stay up late.”

Me: “At least Halloween is on a Friday this year; that means everyone can crash tomorrow!”

Customer: “But what happens to Black Friday when Halloween is on a Friday?”

Me: “What do you mean?”

Customer: “I haven’t seen any advertisements for Black Friday this year! It’s like they forgot all about it because Halloween is on a Friday!”

Me: “Black Friday is on the Friday after Thanksgiving… not Halloween.”

Customer: “So it’s not after Halloween?”

Me: “No…”

Customer: “Oh, okay, have a nice day!”

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