Grounds For Rejection
I work for a coffee chain that’s opening two new locations in a new massive mall development, so we’re hiring like crazy. This results in conducting group interviews to get through the numbers.
We start with a breezy opening question.
Me: “So, what’s everyone’s favorite drink from [Coffee Chain]?”
Interviewee #1: “I like black coffee, but then when I get bored of it, I pour in milk halfway through and turn it into tea.”
Me: “Tea?”
Interviewee #1: “Yeah. You know how, when you pour milk in coffee to turn it into tea?”
I look to the other interviewees to see if any of them will step in to correct her.
Interviewee #2: “Wow…”
Here we go.
Interviewee #2: “I didn’t know that!”
Oh no…
Not one of them knew enough to contradict her. At this point, I wasn’t blaming them, but the recruitment guy who let all these resumés get to the group interview stage.
I get things back on track.
Interviewee #3: “I like the coconut frappe.”
Me: “Well, a frappe is a Starbucks drink. I wanted to know your favorite drink from [Our Chain].”
Interviewee #3: “Oh, I don’t order any drinks from here. They all suck.”
And just when I thought things couldn’t get any worse…
Interviewee #4: “This isn’t Starbucks?”
