I Am Just A Number

| Bergen, Norway | Right | August 20, 2014

(I am out shopping with my 10-year-old sister. I am 23. Another customer, a woman in her 60s, approaches my sister as she is standing by herself for a moment.)

Customer: “Are you the manager here?”

Sister: “No…”

Customer: “What are you, then?”

Sister: “I’m 10…”

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Discount Their Math Skills

| Dayton, OH, USA | Right | July 31, 2014

(My store is having a sale for 20-40% off. A customer comes in with a return, and she wants to purchase some more items as well. I try to run it as an exchange, knowing this will actually save her money.)

Me: “Okay, after your store credit, you only owe $10.61.”

Customer: “Wait, what are you doing? I wanted 30% off!”

Me: “I realize that, ma’am, but actually, if you run this return as an exchange, you will actually pay less money than with the 30% off.”

Customer: “No! I wanted my 30% off! Just let me return this and get my 30% off!”

Me: “Okay, I can do that.”

(I do the return and then ring up her purchases.)

Customer: “Okay, your total with 30% off is $32.54.”

Customer: “There! That’s better!”

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That’s Why She’s Never The Bride

| Sydney, NSW, Australia | Friendly | July 2, 2014

(I am wedding dress shopping. I find my dress and send a photo to my bridesmaid who couldn’t be there to see. I send her one with me in the dress and another link on the website with the model wearing it. A few days later…)

Bridesmaid: “The model looks better in the dress than you do!”

Coupon And On And On

| Calgary, AB, Canada | Right | June 18, 2014

(I work at a children’s clothing store. A customer comes in with her daughter and wants a jacket, so I process it. She then gives me a coupon printed off for 25% off. Members can get coupons in e-mails so this is normal. I scan it in to discover that number has been used already.)

Me: “I’m sorry, ma’am. This coupon has been used already.”

Customer: “Yeah. I used one at your other store.”

Me: “Well, I apologize, but they should have taken it from you at the other store. We can only accept a coupon once.”

Customer: “Yes, I printed it out again. It said I can use it all weekend!”

(I had to hold back laughter because I glanced at her daughter and she just gave me this look that said ‘I’m so sorry’ as I explained that the sale was for the weekend only but it’s one coupon per customer. I never believed people would actually do that until today.)

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Hasn’t Got A Printed Leg To Stand On

| Washington, DC, USA | Right | May 6, 2014

(I work at a clothing store that sells ‘club’ clothes and party dresses. I am one of the only white girls that works here.)

Customer: “Do you work here?”

Me: “Yeah. What can I help you with?”

Customer: “Do you know where… Oh, never mind. You probably don’t know.”

Me: “Uh… I know where mostly everything is. What is it you’re looking for?”

Customer: “Never mind. I’ll find it myself!”

(The customer storms off. A few minutes go by, and the customer approaches one of my African-American coworkers.)

Customer: “Hey, do you have printed leggings?”

Coworker: “No, we don’t carry those.”

Customer: “Well, your white coworker told me you have them!”

Me: “Ma’am, you wouldn’t even let me answer you. I know we don’t have them.”

Customer: “Ugh, whatever.” *storms out again*

Me: *to coworker* “What just happened?”

Coworker: “You just witnessed racism.”

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