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It’s A Bold (Business) Strategy, Cotton…

, , , , | Working | February 5, 2023

Me: “Hi, I saw some outfits in your shop window that I would really like to try on.”

Salesperson: “We don’t have them.”

Me: “Oh, are they all sold out already?”

Salesperson: “No, we don’t stock those clothes.”

Me: “Okay. Can I try on the outfits from the window display, then?”

Salesperson: “No, those are not for sale. They are just to show what kind of clothes we sell.”

Me: “But you don’t sell them.”

Salesperson: “No.”

I didn’t buy anything in that store that day or any other day, but they stayed open, with different window displays every season, presumably always showcasing the exact outfits you could not buy there. Stupid, or extremely savvy?

This Job May Require Telepathy, Part 8

, , , | Right | January 30, 2023

A customer approaches my coworker who is folding shirts and starts a tirade against him.

Customer: “You there! You should stop doing that!”

Coworker: “Excuse me?”

Customer: “You should stop folding shirts and help me! You should always help your customers! Are you new?”

Coworker: “No.”

Customer: “You must be new. Otherwise, you would know I needed help!”

Did she even bother to ask for any help or look for someone with a nametag? No to the first and barely to the second. Cameras showed she came through the door and stormed over to the nearest person who seemed to be busy with something. It was pure luck that she tagged my coworker and not the lady a foot to his right who is examining the same shirts and looks as though she might work there, too, at first glance.

Coworker: “Can I help you?”

Customer: “You need to help your customers! I’m looking for something of good quality. Price doesn’t matter.”

Coworker: “Are you looking for a shirt, a hoodie, or a jacket?”

Customer: “You’re not listening! I said I needed something of good quality! Price doesn’t matter!”

Coworker: “Well, we have these sweatshirts up here.”

Customer: “That’s not what I want! I said I needed something of good quality! Price doesn’t matter! Where’s your manager?”

The customer goes to the manager who, by pure luck, shows her a jacket. She gets all excited.

Customer: “That’s what I want! I was looking for a jacket. You need to train your employees better. No matter what I said, your employee refused to show them to me.”

WTF, lady? You’re the one who needs a brain replacement! My coworker asked you what you wanted, but you wouldn’t tell him! We can’t read your mind!

Related:
This Job May Require Telepathy, Part 7
This Job May Require Telepathy, Part 6
This Job May Require Telepathy, Part 5
This Job May Require Telepathy, Part 4
This Job May Require Telepathy, Part 3

Can’t Even Flick A Sweatshirt In Peace Anymore

, , , | Right | CREDIT: DanceDangerous7950 | January 30, 2023

A lady and her daughter come in looking for a specific sweatshirt. The manager finds one in the right size, but it is on a tall display rack. She’s shorter than me, and I’m not exactly tall.

While my manager goes in the back for a ladder, she asks me to see if I can grab the sweatshirt. As I attempt to pull it off the hanger, I quickly realize there’s no way I can get it. So, I flick it back.

Me: “Yeah, we’ll have to wait for the ladder.”

I go back to the register.

Customer: “I didn’t realize we were inconveniencing you! That was really rude!”

Me: “Huh?”

Customer: “The way you handled the sweatshirt — that was so rude of you!”

I didn’t know what to say, so I didn’t say anything and just stared at her.

Here are a few things to know about me: I have a serious RBF (Resting B**** Face). I don’t have a “customer service” voice. My tone and enunciation are the exact same as if I was talking to anyone.

Call me rude because I don’t smile? Fair.

Call me rude because I sound rude and annoyed? Totally reasonable.

But I’m rude because I flicked a sweatshirt I couldn’t reach? I’m gonna assume they were stressed about holiday shopping, and this was the straw that broke the camel’s back.

I’m going back in tomorrow, and I won’t be shocked if we get a survey about how I handle clothes.

(VERY) Soon-To-Be Mama Drama

, , , , | Right | CREDIT: fusillihair | January 26, 2023

In college, I worked at a large chain store that happened to be going out of business, so there were massive closing sales. During the evening, while I was sorting some clothes in the women’s department, a very pregnant woman and her mother walked past me.

All I heard was, “Oh, my gosh, I think my water just broke!”

Naturally, I whipped my head around to face the women, since that’s not a line you hear every day and, sure enough, the woman’s pants were wet and a pool of clear, yellowish liquid had formed at her feet.

My first response was, “Oh, wow,” because my mouth reacted before my brain with amazement at the whole situation.

Me: “Do you need an ambulance to the hospital, or do you want to take your own vehicle? Or would you like to call someone?”

And to my shock, the pregnant woman’s mother said:

Mother: “We’re going to shop around for a bit longer. These sales are too good to pass up!”

The daughter whose water had just broken and was leaking onto the floor… agreed!

So, they kept shopping and looking around, tracking amniotic fluid everywhere they went, and finally made their way to the cash to check out.

Meanwhile, my coworkers and I were scrambling to find the Wet Floor sign, but it was MIA, so I had to stand near the area where the woman’s water initially broke and direct customers to walk around the fluid.

They checked out and left to go to the hospital. At that point, the woman was definitely going into labour and was waddling (more than a pregnant woman usually would) to get out of the store.

As soon as they left, we broke out the cleaning supplies and started sanitizing.

I’d like to point out that when my coworker checked them out, she said that they weren’t even buying anything baby-related — all women’s clothing. I’m not judging because she could very well have had all her clothes and everything ready for her baby.

But is a store closing sale really so important that you’ll keep shopping even after your water has broken?

Kids Are Dirty; It’s Not Rocket Science

, , , | Right | CREDIT: MaiTai0427 | January 23, 2023

I work in a children’s clothing store. A grandmother comes in to return shoes she bought for her granddaughter.

Granny: “I want to return these shoes.”

I check her receipt and see that they were purchased over sixty days ago, way beyond the return policy. The shoes look very well worn, so I ask her what is wrong with them.

Granny: “Nothing. My granddaughter loved them so much that she wore them every day, and now they are just dirty.”

Me: “I’m sorry, but I cannot return these. We can only accept returns on shoes if it’s within seven business days, and they have to be unused or proven defective within those seven days.”

Granny: “They are defective! She wore them, and now the bottoms of the soles are dirty!”

Me: “So, let me get this straight. Your granddaughter wore them every day since you got them two months ago, and now they are defective because the soles are dirty?”

Granny: “Exactly. Your company should know that kids do not know how to keep their shoes clean, so it’s defective. I already told her that the store would give her new shoes.”

Me: “I’m sorry, ma’am, but I cannot accept this return. We can pick out a new pair of shoes for you to buy and possibly add a 15% coupon to it so you get some savings.”

Granny: “I am not buying another pair here when they are just gonna get dirty so quickly.”

She grabbed the bag back and left.

I just stood there and wondered what the bottoms of her shoes looked like!