But… Google IS The Internet, Right?
Client: “I cannot access the Internet.”
Me: “Okay, I can help with that. What have you tried so far?”
Client: “I clicked on Internet Explorer and all I see is this MSN crap!”
Me: “That is the Internet.”
Client: “No, this is not! I want the Internet.”
I was so stumped for a while, but then inspiration struck.
Me: “Look at the top of your screen. Do you see where ‘MSN dot com’ is? Great! Click there and delete that text. Now, type ‘Google dot com’ and press enter.”
Client: “Great, thanks so much for your help!”