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A collection of client horror stories from designers and freelancers on CFH.

The Bible Says, “Let No Debt Remain Outstanding,” But Okay

, , , | Right | July 31, 2023

Me: “I’m calling regarding your overdue bill. It’s four months overdue, and you said you were going to pay it yesterday.”

Client: “I don’t mean to be rude, but you’re not the only person we haven’t paid, and some of them are pastors. Do you think you’re more important than God?”

The Customer Is Always Right… Except For When They’re Left

, , , | Right | July 30, 2023

Client: “You ordered the wrong laptop.”

Me: “What’s wrong with it?”

Client: “This is a left-handed laptop; we needed a right-handed one.”

Hard Copy Makes It Harder

, , , | Right | July 29, 2023

I work in graphic design. I am talking to a client over a video call.

Client: “The design is great! We just want our article to go in these columns, and I think we’re good!”

Me: “Awesome! Just send me over the copy, and I’ll paste it into the design and send you some proofs.”

We ended the call, and I didn’t receive anything for the rest of the day. Nothing strange there; maybe they were still writing it up. 

The next day, I received a package sent by an expensive courier service for next-day delivery. The client had typed out the copy they wanted for their brochure, printed it out, and spent a lot of money rushing me over the hard copy so that I could retype it.

Next time, I need to specify to just email it over.

Gender Is A Social Construct, But We’re Still Confused

, , , , | Right | July 28, 2023

I’m designing a logo for a women’s business organization.

Client: “We like the logo a lot, but we’re hoping you can make it a little more androgynous. We represent strength, power, business… There’s nothing feminine about our organization, and we want our business peers to take us seriously.”

Me: “How about this?”

I show them an image of a woman in a power suit.

Client: “That’s perfect! Now put her in a skirt and make her breasts a little larger.”

Useless For Editing But Makes A Delectable Marinade

, , , , , | Right | July 27, 2023

Client’s Secretary: “Look, you seem to have a lot of talent, but I don’t think that we can use you because my boss clearly stated that we need someone who knows Adobo Photoshop.”

Me: “I think you mean Adobe Photoshop.”

Client’s Secretary: “No, there’s no such thing, and if there is, it’s really not the same software we’re using because I need .psd files that I can edit in my Adobo InDesign program.“

Me: “Well, I can promise that the kind of Photoshop that I am using can produce .psd files that can be read by any… Adobo product.”