Not Going To Give Them Any Credit

, , , , , | Working | October 19, 2018

(I have just turned eighteen, and I am out in a mall department store when a couple of sales people walk up to me with a large box of makeup and skincare samples.)

Sales #1: “Hi there! Would you be interested in signing up for a [Store] rewards card?”

Me: “Not really. I don’t shop here much.”

Sales #2: “Are you sure? If you sign up for this rewards card, you get this box of samples for free now!”

(I spot a couple things I wouldn’t mind trying in the box, and figure there’s no harm in getting it.)

Me: “Well, okay. Just to clarify, though, this isn’t a credit card, right?”

Sales #1: “Oh, no no no! Just a rewards card.”

(I start signing up. The pin pad screen then asks for my drivers’ license.)

Me: “Hold on. This isn’t a credit card, is it?”

Sales #2: “No, no, just rewards. It’s just easier to get information from your license than from asking you to spell everything out.”

(I keep going. The PIN pad then asks for my social security number.)

Me: “I’m just making totally sure; I am not signing up for a credit card, am I?”

Sales #1: “No, don’t worry! It’s not a credit card.”

(I finish the application.)

Sales #2: “Okay, you’ll find out whether you got the card in seven to ten business days. Thank you so much!”

(She bags the sample box and hands it to me with a big grin, and I continue on my way. A week later, an envelope from [Store] credit services arrives at my house.)

Me: “What the h***?”

(I opened and read it, and found out that I had been approved for the [Store] credit card, and the card itself was enclosed. I immediately called the number on the letter and cancelled the card. I really wish I had thought to call the store and complain about those dishonest sales clerks.)

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Unable To Read The Temperature Of Her Request

, , , , | Right | October 6, 2018

(I work in a small branch of a large national chain. We usually only get one shipment of seasonal merchandise before the season starts. And when the items sell out, we’re out. The customer in this story is a regular, but not one I usually deal with since she typically comes in during the day and I work mostly evenings.)

Customer: “Excuse me; do you have any outdoor thermometers?”

Me: “I’m not sure, but I’ll go check.”

(She follows me as I head to where the outdoor things are. Since summer is over halfway done, we don’t have much of anything left, and I know there is no summer merchandise in the stockroom.)

Me: “I’m sorry; we’re out of the thermometers.”

Customer: “You don’t have any?”

Me: “Sorry, no. They’ve all been sold.”

(She continues doing her shopping. I end up at the registers a few minutes later and she happens to come through my line.)

Customer: “And you’re sure you don’t have anything that will tell me the temperature of the air outside?”

Me: “Yes. I’m sorry, but we don’t have any outdoor thermometers left. I can call another store for you and see if they have any.”

Customer: “No, I don’t want to drive anywhere else. Shoot, I really wanted one.” *pauses for a moment* “Well, don’t you have one? Like in your car, that I can have?”

Me: “Sorry, I don’t have one. Here’s your change. Have a nice day.”

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They’ll No Longer Be Serving The Swiss Family Robinson

, , , , | Right | October 5, 2018

(I work in a popular food chain that tends to constantly change up what we offer on the menu.)

Me: “Thank you for choosing [Restaurant]. This is [My Name]. How may I help you?”

Customer: “Uh…” *long pause* “Yeah, uh, can I get a Swiss burger?”

Me: “I’m sorry. We no longer have the Swiss burger.”

Customer: “Uh… Okay… Uh, can I buy a plain cheese burger, and you can make it like a Swiss?”

Me: “I’m sorry, sir. We no longer have the ingredients for it.”

Customer: *clearly sounding annoyed* “Well, what do you have?”

(I start to read the menu to him when he cuts me off.)

Customer: “I just really wanted the Swiss burger. Are you sure you don’t have it?”

Me: “Yes, it was discontinued.”

Customer: “Well, then, I guess you won’t have my business anymore, or my family’s. I’ll tell everyone I know to stay away from this place, since you like to take away my favorite food and refuse to make it for me. I’m calling corporate!

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That Request Comes With A Bone Of Contention

, , , , | Right | August 13, 2018

(I work in a cafe where there’s a hot case that we fill with pieces of breaded, fried chicken, various flavored chicken wings, chicken tenders, and two fried sides. Today we have three flavored wings: two bone-in, and one boneless.)

Customer: “What flavor are those wings?”

Me: *pointing to the sign and reciting the flavors* “I have buffalo and garlic parmesan in the bone-in wings, and sweet red chili in the boneless.”

Customer: “Well, I like that chili one, but I don’t like boneless wings. Can you just make the bone ones in that flavor?”

(I offer to take an order, which will take about twenty minutes.)

Customer: “No, I ain’t waiting that long. Just put the bones in the red chili ones.”

(Sometimes customers want their favorite sauce put over one that we’ve already made, so I offer to do this.)

Customer: “No, just take the bones out of those buffalos and put them in the chilis!”

(Another person who knew this customer came over and suggested they try the garlic parmesan. Crisis averted.)

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The Way They Give Change Is Changing

, , , , , , , | Working | February 2, 2018

(I’m the dum-dum here. A customer comes up with a $15 purchase and pays with a $20 bill. I grab the anti-counterfeit pen and a $5 bill, check the $5, and hand back the $20.)

Customer: “So, it’s free?”

(I then realised what I had done, apologized, and gave the customer her correct change. At least the customer got a laugh out of it.)

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