Unfiltered Story #136399

, , , | Unfiltered | January 14, 2019

(After a long eight hours of travel, I am trying to log in to my hotel’s Wi-Fi. I need an access code to log in, which my hotel’s internet login instructions card do not provide. I plug in my phone (which is nearly dead) and dial the tech support number. After a few minutes of waiting, I am finally answered by a technician.)

Technician: “[Hotel service call center], how can I help you?”

Me: “I’m trying to log in to the Internet. I need an access code to log in. The instructions card claims I don’t need one, but I do.”

(The technician begins providing instructions, but my dad shows me a separate card I completely failed to notice that has the access code on it.)

Me: “Uh… Never mind, I appear to have failed a spot check. I’m sorry for wasting your time.” *hangs up*

Mention The Time When Mentioning The Times

, , , , | Right | December 9, 2018

Me:  “Hi. Thank you for calling [Bookstore]; how can I help you?”

Customer: “Hi. There was a book in the New York Times that I’d like to get.”

Me: “Okay. Do you know the title, or what it’s about?”

Customer: “No, but it was a full-page ad in the newspaper.”

Me: “Okay, give me one second.”

(I go and scan through the “Times” to find anything to go off of.)

Me: “Okay, I didn’t see anything. Are you sure it was the Times? I checked today’s paper and there weren’t any full-page ads like that.”

Customer: “Today’s paper? No, this was weeks ago. Do you know the book?”

Me: *pause* “We don’t have it.”

Meet Her Friend Mardeline

, , , , , , | Right | November 25, 2018

(I work twelve-hour shifts in registration in a very busy emergency department. I’ve just walked into work and we are currently experiencing downtime with our system, so I have to manually enter patients in with the correct spelling and date of birth, or the system will reject them. A patient comes up to me to check in.)

Patient: “I need to be seen by the doctor.”

Me: “Okay, I just need your first and last name.”

Patient: *speaking extremely low* “Dara Smith.”

Me: “Okay, did you say Dara?”

Patient: “No, I said Da-ra-thy.”

Me: “So, is that Dorothy?”

Patient: “No, Dorothy has no syllables; my name has three.”

Me: “Okay, can you spell your first name for me?”

Patient: “I can’t believe you don’t know how to spell Do-ra-thy.”

Me: “Is it just the traditional spelling of Dorothy? D-O-R-O-T-H-Y?”

Patient: “Yes.” *shaking her head*

Me: “Okay, ma’am, the way you are saying it makes it sound like there is an A in there somewhere. But I have you checked in, so take a seat and they will call you up shortly.”

Coworker: “And we still have eleven hours to go with this s***.”

Not Going To Give Them Any Credit

, , , , , | Working | October 19, 2018

(I have just turned eighteen, and I am out in a mall department store when a couple of sales people walk up to me with a large box of makeup and skincare samples.)

Sales #1: “Hi there! Would you be interested in signing up for a [Store] rewards card?”

Me: “Not really. I don’t shop here much.”

Sales #2: “Are you sure? If you sign up for this rewards card, you get this box of samples for free now!”

(I spot a couple things I wouldn’t mind trying in the box, and figure there’s no harm in getting it.)

Me: “Well, okay. Just to clarify, though, this isn’t a credit card, right?”

Sales #1: “Oh, no no no! Just a rewards card.”

(I start signing up. The pin pad screen then asks for my drivers’ license.)

Me: “Hold on. This isn’t a credit card, is it?”

Sales #2: “No, no, just rewards. It’s just easier to get information from your license than from asking you to spell everything out.”

(I keep going. The PIN pad then asks for my social security number.)

Me: “I’m just making totally sure; I am not signing up for a credit card, am I?”

Sales #1: “No, don’t worry! It’s not a credit card.”

(I finish the application.)

Sales #2: “Okay, you’ll find out whether you got the card in seven to ten business days. Thank you so much!”

(She bags the sample box and hands it to me with a big grin, and I continue on my way. A week later, an envelope from [Store] credit services arrives at my house.)

Me: “What the h***?”

(I opened and read it, and found out that I had been approved for the [Store] credit card, and the card itself was enclosed. I immediately called the number on the letter and cancelled the card. I really wish I had thought to call the store and complain about those dishonest sales clerks.)

Unable To Read The Temperature Of Her Request

, , , , | Right | October 6, 2018

(I work in a small branch of a large national chain. We usually only get one shipment of seasonal merchandise before the season starts. And when the items sell out, we’re out. The customer in this story is a regular, but not one I usually deal with since she typically comes in during the day and I work mostly evenings.)

Customer: “Excuse me; do you have any outdoor thermometers?”

Me: “I’m not sure, but I’ll go check.”

(She follows me as I head to where the outdoor things are. Since summer is over halfway done, we don’t have much of anything left, and I know there is no summer merchandise in the stockroom.)

Me: “I’m sorry; we’re out of the thermometers.”

Customer: “You don’t have any?”

Me: “Sorry, no. They’ve all been sold.”

(She continues doing her shopping. I end up at the registers a few minutes later and she happens to come through my line.)

Customer: “And you’re sure you don’t have anything that will tell me the temperature of the air outside?”

Me: “Yes. I’m sorry, but we don’t have any outdoor thermometers left. I can call another store for you and see if they have any.”

Customer: “No, I don’t want to drive anywhere else. Shoot, I really wanted one.” *pauses for a moment* “Well, don’t you have one? Like in your car, that I can have?”

Me: “Sorry, I don’t have one. Here’s your change. Have a nice day.”

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