Unfiltered Story #148196

, , , | Unfiltered | April 29, 2019

(I work in the outlet store for a fairly well-known clothing brand. We have recently gotten rid of our AAA membership discount which basically only gets rid of tax. We also do not work on commission nor do we track sales by employee.)

Customer: (buying one item under $20.00) “…And I’ve got my AAA card for my discount.”

Me: “Oh, I’m sorry, but we actually stopped giving that discount at the beginning of the month.”

Customer: ” Really? That discount was one of my favorite membership perks. ”

Me: ” I’m sorry about that.”

Customer: “And you guys are still listed in the AAA discount listing…”

Me: “I’m sorry, but like I said, we just stopped offering that discount at the beginning of the month and our computers no longer accept that it.”

Customer: “Well then I’ll just leave it. ”

Customer: (angrily) ” Actually, I do want it. But I don’t want you to ring me out.”

Customer: (as I’m about to call for my back-up ringer) “And I want to keep my hanger”

Me: “I’m sorry, but we actually reuse our hangers and we aren’t allowed to give them away. ”

Customer: (even more angry) “Just leave it then.”

When Self-Checkout Becomes Self-Aware

, , , , , , | Working | April 1, 2019

Our self-checkout systems yell at you if you don’t bag the item right away. One lady flew into a rage and demanded free groceries when the device told her, “Please move your pork butt…”

Immaturity Versus Hypocrisy

, , , , , | Right | December 28, 2018

(I work part-time in a gas station convenience store. We typically close at 11:00. However, tonight we decide to close early because we haven’t had a customer since 10:15. All of a sudden, a man walks up to the store as I’m walking out.)

Customer: “Hey, you! Do you work here?”

Me: “I do, but we’re closing early tonight due to lack of customers. You might want to come back tomorrow.”

Customer: “That is NOT how you treat a person as an employee. Serve me!”

Me: “Sir, I was not giving any disrespect, but you are being incredibly rude right now.”

Customer: “Oh, and now you’re telling me how rude I’m being! Hypocrite. Serve me!”

Me: “It’s too late. I’ve already closed the store. I can’t do that now. Also, you are trying to call out MY hypocrisy, but I’m not the one being disrespectful. I already said you could come back tomorrow. YOU are the hypocrite.”

Customer: “I know you are, but what am I?”

Me: “Oh, man, you got me there. Have a good night.”

Customer: “I won’t forget you! You will pay for this.”

Me: “Oh, don’t worry; I’ll remember you, too. See you tomorrow.”

(I walked to my car, hoping and praying I wouldn’t have to see the man the next day.)

Unfiltered Story #129996

, , , | Unfiltered | December 3, 2018

My restaurant runs a gift card promotion every Christmas: 20% off if you pay in cash or with a check. The special ends on Christmas eve and is very popular. Today is January 3rd and a man comes in and complains he didn’t get the extra amount. Turns out he paid with a credit card and was told the special didn’t apply. He lies and said “no one told me that”. Then demands his money be put back on his credit card and he be reissued new gift cards with the extra percentage!!! My boss showed him the door!!

Unfiltered Story #127652

, , , | Unfiltered | November 26, 2018

(I’m a ride operator at an amusement park. On the ride I work, it is possible for the guests to get wet because it is water themed.)

Guest: Um, excuse me? Can I put my bag somewhere so it doesn’t get wet?

Me: I’m sorry, ma’am, but due to how small this area is, and due to fire safety rules, you can’t put your bag on the ground.

Guest: You mean you don’t have lockers to hold my stuff during the ride?

Me: No, I’m afraid we don’t.

Guest: But, I have a cell phone in my bag!!! It CAN’T get wet!!

(after she angrily leaves, I turn to a co-worker)

Me: Man, I really wanted to say: Oh, wow, you’re the first person to ever get on this ride with a cell phone! I guess we can make an exception for you, your majesty.

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