(I work at a fast food chain which is known for its fried chicken. I’m working the till at the front counter when a middle-aged woman walks into the store.)
Me: “Hi there, ma’am! How may I help you today?”
Customer: “Hi, I was just wondering how many chicken wings I would get if I bought a 20 pack?”
Me: “Uh… 20, ma’am.”
Customer: “Okay, cool. Also, do you have any specials on chicken today?”
Me: “Yup, we sure do! We are currently selling five pieces of chicken for $9.90.”
Customer: “Okay, and how many pieces of chicken would I get in that?”
Me: *just stands there bewildered*
(I work at a well-known fast food joint which specializes in fried chicken. We sell potato and gravy as a side to go with our popular bucket meals. On this particular day I arrive half-an-hour early for my shift, so I go and sit down and wait until it’s time to clock in. While I’m waiting I notice a customer, leaving the store with his young daughter, drop a tub of potato and gravy on the ground. The girl’s father panics and immediately goes and summons my manager.)
Customer: “I’m so sorry! My daughter has spilt potato and gravy everywhere.”
Manager: *cheerful and smiling* “That’s okay; don’t worry about it. It’s not a problem, really.”
Customer: “Thank you so much. Once again, I’m really sorry.”
(The customer then proceeds to exit the store with his young daughter. I then notice my manager making his way back to the office without even bothering to clean up the mess left behind by the customer’s daughter. As soon as I clock in, I go to clean up the mess, which has since been walked on by multiple customers over the half-an-hour period it had been left sitting there, getting smeared everywhere.)
Me: *sighs*
(I am finishing my break and heading back to the checkout. A woman frantically calls me over and asks me if she’s allowed to take a free cat food sample, and I tell her yes. About ten minutes later she comes through my lane, with fifty or more cat food samples stuffed down her top, cradled in her arms, and in her handbag.)
Me: “I’m sorry, the free samples are one per customer.”
Customer: “I was just picking some up for my friends.”
Me: “I’m sorry, but your friends will have to come and pick up their own sample.”
(She sighs and throws all the samples that she was holding in her arms onto my checkout.)
Me: “You also have a lot more of our samples down your top and in your bag. You can’t have those ones, either.”
Customer: “How dare you! I will have you know that I am currently eight months pregnant!”
Me: “I told you that you could have a free sample ten minutes ago, and you weren’t pregnant then.”
Customer: “Oh, s***!”
(She emptied all the samples from down her top onto the floor and sprinted from the store, trailing escaped samples from her handbag as she went.)
