Should’ve Just Put That Kid To Work!
I used to serve samples in grocery stores, traveling between a few different locations. I was a vendor; I did not work for the store.
One day, a girl, maybe five years old, came up to my stand with tears streaming down her face.
Girl: “I can’t find my mommy.”
Me: “Oh! Okay, sweetie. Let’s go see if we can call her. What’s your name?”
Girl: “[Girl].”
Me: “You can call me [My Name]. Can I hold your hand?”
Girl: “Can you carry me?”
Me: “Uh… okay.”
I closed and locked the stand, leaving nothing out. I picked the girl up and we went to customer service. From there, an associate made an announcement about a missing mommy (not using the child’s name). A [Store] manager came up and played with the girl while we waited.
Within minutes, the girl’s mom came running. It turns out they went to the bathroom together and the girl left, thinking her mom had already left. Once they were reunited, the [Store] manager pulled me aside.
Manager: “Where did you find her?”
Me: “She found me at my cart.”
Manager: “So, you just walked over here?”
Me: “Yeah, I thought—”
Manager: “And you left your food unattended.”
Me: “No, I was—”
Manager: “You left [Store] open to a huge liability. What if someone with an allergy approached and took a sample? What if a child found a knife?”
Me: “I didn’t—”
Manager: “I don’t want you in this store. I’ll be talking to [My Company] management. Go clean up. No, I’ll go with you and escort you out of the store.”
The manager followed me back to my stand.
Manager: “This is exactly what I’m talking about. Where are your samples?”
I unlock the cabinet, showing everything stored away.
Me: “I didn’t leave anything.”
Manager: “You still left [Store] at risk.”
Me: “How?”
Manager: “Just get out. I’ll take care of this.”
I left, calling my boss on the drive. She assured me that I had done nothing wrong and that she would do her best to not send me to that store again.
Later on, I found out that the store manager called my manager and told her that I left the cart unattended to talk to customer service, conveniently leaving out the part about the lost child and how I had locked everything up.
I never went back to that store, not even to go shopping.