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That’s Not Very Charitable Of You

, , , , , | Working | February 12, 2021

During the health crisis, I am grocery shopping for the elderly and vulnerable. This is through a charity that gives me a prepaid credit card to buy the groceries. I then collect a cheque from the infirm and deliver it to the charity to pay off the card.

The credit cards are old-fashioned and don’t have chips so I have to slide them in the machine and sign the store receipt.

One time, the cashier asks to see the card. She looks at the back.

Cashier: “The card isn’t signed.”

Me: “No. Well, it’s a prepaid card.”

Cashier: “Right, but it’s not signed. How do I know it’s yours?”

Me: “Umm. Well, I volunteer shop for [Charity]?”

I pull an explanatory letter from the charity out of my wallet — needed when shopping for multiple families so I can get more than the allotted supplies, like toilet paper.

Me: “They fill the cards and give them to the volunteers. When they’re out of money, we return them and they refill them again. We can’t sign them because we don’t know who will get them next.”

Cashier: “Sorry, but it’s a card that’s not signed. I can’t accept it.”

There was a grumpy line forming behind me and we had only scanned the first of three family orders I was buying, and it takes a bit of time to process each.

I paid with my debit card and my volunteer coordinator paid me back with her petty cash. I avoid that cashier now as it’s hard to lend hundreds of dollars to a charity for several days while unemployed.

Her Attitude Is More Revolting Than The Roaches

, , , , , | Working | December 28, 2020

I plan a trip to the local superstore. A friend who lives in an apartment has just discovered that her neighbor’s cockroach infestation has found the way into her apartment. She starts freaking out and asks me to pick up roach traps.

The cashier scans them with a look of disgust.

Cashier: “You know, the best way to not have cockroaches is to be clean. You can’t just drop food and not clean it up! That’s disgusting!”

Me: “Not that it’s any of your business, but these are for a friend. A very clean friend. The roaches climbed through the wall from the next apartment.” 

Cashier: *Doubting me* “Oh, really? Why didn’t your ‘friend’ buy these herself?”

She actually makes air quotes when she says, “Friend.”

Me: “If you must know, she’s self-conscious and upset. I volunteered to get them so she wouldn’t have to deal with an ignorant, bigoted b**** like you.”

Her jaw was still dropped as I left the store.

Hold The Mustard… And The Green Stuff

, , , | Working | December 17, 2020

I’m recovering from surgery, and due to a combination of conditions, I’m VERY limited on what I’m allowed to eat. I’ve been craving a sandwich from a specific chain, and my boyfriend checks the ingredients online and verifies that it’s safe for me, with a minor modification. We go through the drive-thru.

Boyfriend: “Can I get a [sandwich] with no mustard, and a [combo] meal?”

Cashier: “A [combo] with no cheese?”

Boyfriend: “No, a [sandwich] with no mustard and a [combo].”

Cashier: “A [sandwich] combo?”

Boyfriend: “No, just the sandwich. No mustard.”

Cashier: “[Other sandwich], no mustard. Got it.”

Boyfriend: “No, it’s a [sandwich].”

This goes on for a few minutes. The cashier either gets the wrong item or the wrong modification. Finally, my boyfriend looks like he’s about to scream.

Boyfriend: “You know what? I’ll come inside.”

Cashier: “Okay, two ; it’ll be [amount] at the window.”

He went in by himself and was inside for a while. When he came back out, he told me that the cashier at the speaker looked stoned out of her mind. Luckily, the counter cashier was at least sober enough to take his order first try.

She’ll See Worse Eventually

, , , , | Working | December 16, 2020

I’ve run the kitchen of a small cafe for six years, and I always get free coffee to go after my shift ends. Over time, the girls running the front have taught me how to use the large coffee machine myself so I can just step behind the counter and get my drink without bothering them with my order.

One day, as I do so, the new girl at the till just… stares at me with utter shock as I start pulling a shot.

Cashier: “Um, miss, you, uh, you can’t—”

It took me a moment to realise she’d just started that day and had only seen me twice, for a few minutes, in my chef’s outfit, while now I was obviously in street clothes with my hair down. The poor girl thought a “normal” customer had just casually walked behind the counter without even saying hello and started making coffee! 

We had a good laugh about it after I explained and the initial shock wore off. What a way for her to start off her new job! She now jokingly scolds me that I have to order like any other regular whenever I pass her to get my coffee.

Dismembering Their Policies

, , , , , , | Working | December 4, 2020

I am at a bulk purchase store that requires membership. I am purchasing a number of items for my household, as well as some snacks for myself which I want to pay for separately. I’ve set these in two piles accordingly, separated by a divider.

Cashier: “Welcome! Can I have your membership card?”

Me: *Gesturing* “These ones are both mine; I just want to do them as separate transactions.”

Cashier: “Oh, unfortunately, with a [membership], you’re only allowed to do a single transaction.”

Me: “Okay, so then, if you want to put these—” *indicates my personal items* “—aside, I’ll just come back in and buy them later.”

Cashier: “I’m sorry, what?”

Me: “There’s nothing stopping me from coming back, right? Like, my membership isn’t going to be denied at the register if I come back in five minutes and make another purchase? So go ahead and put these aside and I’ll buy them another time.”

Cashier: *In a huff* “Well, I’ll put them through this time, but next time, you need to do them as one transaction.”

Me: “Okay, sure, thank you.”

I get that you have a policy in place to stop people buying things for “non-members” and paying separately, but don’t get mad at me for pointing out the unenforceable nature of it!