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Stubbornly Stupid (With Cheese And Bacon)

, , , , , , , | Working | August 5, 2022

I’ve gone into a popular Canadian fast food chain to get some food on my way home from work.

Me: “Hi. Can I please get a grilled chicken sandwich with cheese and bacon, with a [side] and [drink]?”

Cashier: “No problem, that’ll be [price that’s almost $10 more than what it should be].”

I look at the order screen and see she’s rung in the chicken sandwich combo without cheese or bacon, and a separate bacon cheeseburger.

Me: “Sorry, no, just the chicken sandwich combo, with cheese and bacon on it.”

Cashier: “Right, a grilled chicken combo and then a bacon cheeseburger.”

Me: “No. Just the grilled chicken. I want the cheese and bacon on the grilled chicken. Just the one sandwich with [side] and [drink].”

Cashier: “Yes, that’s what I have here. The grilled chicken sandwich combo and a bacon cheeseburger.”

Me: “That is not what I’m asking for. I just want one grilled chicken sandwich, and I want the grilled chicken sandwich to have cheese and bacon on it.”

Cashier: “So, two grilled chicken sandwiches and a bacon cheeseburger.”

Me: “No. There is only one chicken sandwich. That’s the only sandwich I want, and I want it with cheese and bacon on it.”

Cashier: “So, you want the bacon cheeseburger as a combo, too?”

I’m seconds away from just walking out.

Me: “There is no bacon cheeseburger. At all. I do not want a bacon cheeseburger. I just want my grilled chicken sandwich to be made with cheese and bacon on it.”

Thankfully, another employee can sense my agitation and comes over. I repeat my order one more time in front of the second employee. They can definitely tell I’m annoyed, but I’m still maintaining a polite, if firm, tone.

Employee #2: “[Cashier], they want cheese and bacon on the grilled chicken sandwich. Not a bacon cheeseburger.”

Cashier: “That’s what I put in!”

Employee #2: “Just let me do it.”

They shoo the cashier away and start ringing everything in properly.

Employee #2: “Sorry about that. I have no idea why that happened.”

Me: *Starting to relax* “It’s okay, I don’t mind clarifying my order, but I really don’t know how else I could have said it.”

Employee #2: “I understand. Thank you for letting me help make it right.”

I don’t necessarily hold it against the first cashier, but if someone is saying they didn’t order something, why keep insisting you’re correct?

The Couponator 36: The Counter-Coupon Cashier

, , , , , , | Working | CREDIT: MeowlySquid | August 3, 2022

I used to coupon. A lot. For this particular transaction, it is only digital coupons, no paper ones. I collect all my items, get to the checkout, and enter my phone number. The cashier hits total, and about $12 worth of stuff is roughly $.50.

I pay with my card, and as the cashier hands me my receipt, she notices how cheap it is. For background, this woman hates me, hates couponers, and is just an all-around pain. Every. Time. Cue this wonderful exchange.

Cashier: “Well, that’s obviously wrong; it’s too cheap. I’m going to have to return all of your stuff.”

Me: “You aren’t. I have already paid. It was digital coupons, and I have done nothing wrong.”

Cashier: “You have to give me the receipt, then, and I’m going to write down every UPC and every coupon. This is like stealing.”

I’m a bit annoyed, and I just don’t want her to follow me outside, so I comply. I give her the receipt and stand there for about ten minutes while the cashier writes, muttering nasty stuff half under her breath.

A manager finally comes up.

Manager: “[Cashier], what are you doing?”

The cashier explains the situation.

Manager: “[Cashier], you do stuff like this to her every time she comes in. They are digital coupons. That’s what they do. She is fine. Give her the receipt and leave her alone.”

The cashier argued for a second before inevitably giving me my receipt, and I promptly left. I was pretty mad about the cashier’s behavior, but hey, at least the manager was cool.

Related:
The Couponator 35: Dog Food Day Afternoon
The Couponator 34: Blast From The Past
The Couponator 33: The Double Cross
The Couponator 32: Attack Of The Rulebreaker
The Couponator 31: Saved By The Next Generation

Wait Until They Find Out About Timezones

, , , , , | Working | August 2, 2022

This story is for nocturnal workers — people who work night shifts like me. I work a “nine-to-five” job, but it is 9:00 pm to 5:00 am. I get home from work when most people are just waking up.

Some people just don’t understand the difference between nocturnal and diurnal work shifts and work hours versus sleep hours.

Example #1: “Um, when you call me at twelve noon, that is the same as me calling you at twelve midnight.”

Example #2: “No, my sleep pattern does not magically change on my two days off.”

Example #3: “Hey! I am trying to sleep here!” (A “Midnight Cowboy” movie reference.)

Example #4 happened to me last week. I was driving home from work and stopped off at a twenty-four-hour supermarket. Where I live, you cannot legally sell alcohol between the hours of 2:00 and 6:00 am.  

The time was 6:10 am. The supermarket was empty of customers. There was only one cashier. I picked up a few items, including a six-pack of beer. The cashier balked when they saw the beer.

Cashier: “I can’t sell you the beer.”

Me: “Why not?”

Cashier: “We can’t sell alcohol between the hours of 2:00 and 6:00 am.”

Me: “Yes, I know that, but it is after 6:00 am.”

I pointed to the large wall clock showing the time: 6:10 am.

The cashier still couldn’t seem to understand why someone would be buying alcohol at that time of the morning. I waited a few minutes while the cashier walked away to check with the manager. The manager walked over with the cashier. He told the cashier to ring up the beer because it was… after 6:00 am.

The manager was just finishing up his own late-night shift, and the cashier still didn’t understand why someone might want to have a beer after work at 6:00 in the morning.

A Special Kind Of Unobservant, Not To Mention Rude

, , , , , | Working | CREDIT: Samybubu | July 30, 2022

Back when I was in university, my friends and I would frequent the local outlet grocery store for cheap snacks between classes. I had gone there a million times without much trouble.

One day, I was picking up a small snack, as usual. The cashier told me my total, and I reached out to her with my debit card in hand. Then, she did nothing. She didn’t react. She didn’t acknowledge the card. Eventually, I told her I’d like to pay by card. I don’t think I was in any way rude or disrespectful, but she completely went off on me.

Cashier: “How was I supposed to know you wanted to pay by card?”

Me: “I was trying to hand my card over to you.”

Cashier: “Oh, so just because of that, I should know how you wanted to pay?”

Me: *Pauses* “Yes?”

She then proceeded to call me every name in the book, claiming I was stupid and rude and entitled, saying she couldn’t read my mind, and going on and on about “how was I supposed to know that?” and what a horrible person I was. I was so shocked and honestly so furious I couldn’t think straight, and I remember just staring at her like she was insane. To be fair, so were all the other customers in line and even the other cashier on duty. I left a couple of minutes later after my friend also paid, and she was still loudly complaining about me.

I ended up just avoiding her from then on. I even made a point of letting people ahead of me if her till was open when I was next in line. I do wish I had reported her to the store supervisor, but I’m not even sure that would have accomplished anything.

They Don’t Get Paid Enough To Care Who Pays

, , , , , , , | Working | July 27, 2022

My husband goes in to return a bunch of empties (cans and bottles). He stands in line to cash the voucher. On his turn, he hands over the voucher.

Husband: “Just this voucher.”

The cashier scans the voucher, waits as the belt slowly advances, takes the pralines from the next customer in line, and scans them.

Cashier: “3.10€.”

Husband: “I just had the voucher.”

Next Guy In Line: “Oh, those are mine.”

Cashier: “3.10€.”

Husband: “No, I just wanted to cash the voucher. That’s not my product.”

Cashier: “Well, I already scanned it.”

Husband: “Remove it, please. I just want my money.”

Cashier: “Can’t you just pay? It’s 3.10€.”

Husband: “This is not mine. I don’t want to buy this guy’s pralines. I just want my money.”

Cashier: “You’re holding up the line. Just pay now and resolve this with him after.”

Husband: “No! Just give me the money for my voucher, please.”

The cashier grumbles and makes a big production of punching around on the register elaborately, before dumping his coins on the belt.

Cashier: “Next!”