Their Math Training Is Cheap

, , , , , , | Working | November 13, 2017

(I decide to stop by a fast food place because I have a buy-one-get-one-free coupon for a popular burger. I drive up to the window and place my order.)

Cashier: “Oh, that’s on special right now, two for $3. Did you want two?”

Me: “Uh… Yes, I have a coupon to buy one, get one free.”

(She repeats my order back and tells me my total is $3.21. I’m a little confused, so when I get to the window I ask why it’s so much because the burger itself is $1.99.)

Cashier: “Oh, it’s because it’s buy two for $3, and then tax.”

Me: “But I have the BOGO coupon…”Cas

Cashier: “Oh, this way is a better deal, so you can save your coupon for when they aren’t on sale. It’s cheaper with the sale than with the coupon.”

(I tried to explain the math to her but she didn’t understand, and kept reiterating that her way was cheaper. Finally, frustrated beyond reason, I asked her to ring it up using the coupon and tell me which was cheaper. She seemed honestly shocked that $2.14 was less than $3.21. She rang it up correctly and handed me my food, and as I was about to pull away I heard her telling her coworkers that they were wrong all those times they told people it was cheaper.)

Your Reasoning Cuts No Ice With Me

, , , , , , | Working | October 28, 2017

(Thanks to problems with my fillings, I can’t eat or drink really cold substances or I’ll get tremendous aches. I ask for most drinks to be prepared without ice. Most places have no problem with this.)

Me: *giving order* “And could I get a large [Soda], without ice?”

Cashier: *glares at me* “Fine.”

(I’m a bit taken aback by the sudden hostility, but I shrug it off. She finishes the order, then proceeds to fill up the cup halfway with [Soda] before trying to hand it to me.)

Me: “Um, this is only half-full.”

Cashier: *still glaring* “That’s what you get when you remove the ice.”

Me: “No. I paid for a cup of soda without ice. That means I should get a full cup.”

Cashier:No! You’re just trying to get soda for free! Just take it!”

(After she chanted, “Take it!” a couple of times, one of her coworkers came up with the rest of my order, wordlessly pulled the cup out of her hand, filled it up, and handed it off to me. I would have taken it up with the manager, but I was running late. I will note that I haven’t seen her working there when I’ve gone back since.)

Rated “M” For Misogyny

, , , , | Working | October 19, 2017

(I go with my brother and my mom to buy a game that recently came out. I am 17. The cashier gives the usual “did you find everything” speech. While this is happening, my brother is looking at other games, and I’m with my mom.)

Cashier: *to my mom* “Also, ma’am, I just need to tell you about the rating of this game. I don’t think it’s suitable for your son.”

Mom: “Actually, this game is for my daughter.”

(The cashier was quiet through the rest of the transaction.)

A Special Kind Of Miserable That Lasts All Day

, , , , , | Right | October 6, 2017

(I’m a cashier, and a customer enters my line just past noon.)

Customer: “Good morning!”

Me: “Well, technically it’s not anymore.”

Customer: “Aw, it’s always morning! There are always eight more hours to get things done.”

Me: “But if it was always morning, then I’d always be miserable. Wait, that’s accurate. Good morning, sir.”

Don’t Worry, Your Order Will Be Apples

, , , , , | Right | September 25, 2017

(We sell squeezable pouches of applesauce, but usually only with our kids’ meals as a side. As I’m reading back a woman’s order, she decides she wants to add just one more thing.)

Me: “Can I get you anything else tonight?”

Customer: “Actually, would you mind adding some applesauce, please? That’ll be all.”

Me: “All right.”

(I start searching the order screen for how I can just put a pouch of applesauce; I look through sides, extras, value menus…)

Customer: “Hello?”

Me: “Yes, I’m sorry; it’ll just be one moment.”

(Finally, I find a button that says “substitute applesauce,” and go with that. Unfortunately, the system thinks I’m trying to substitute a side for applesauce, so on the screen it puts the last item that the lady ordered, which happens to be iced coffee, with a plus sign and applesauce.)

Customer: “It’s not showing a charge for the applesauce.”

Me: “That’s because I had to put it in as an add on.”

Customer: “But I don’t want it with my coffee. I just want one of those pouches y’all have.”

Me: “Yes, ma’am. I’m sorry; that’s just the only way I could put it in the system.”

Customer: *pauses* “It won’t be in my coffee, right?”

Me: *looking out the corner of my eye, as I hear my manager laughing, trying not to laugh myself* “I promise there won’t be any applesauce in your iced coffee.”

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