Restrained By Corporate Baggage

, , , , , | Working | February 19, 2018

(I’m a rather petite person, so when I go to a fast food place, I order a kid’s meal. This usually isn’t a problem.)

Me: “I’d like a chicken nugget kid’s meal, with a boy’s toy, but can I have it in a normal bag instead of the kid’s meal box?”

Cashier: “But… the kid’s meal comes in the kid’s meal box.”

Me: “Yeah, but can it… not? Just put everything that’s usually in it in a normal bag.”

Cashier: “But the kid’s meal comes in a kid’s meal box.”

(The cashier stares at me with complete distress before turning to talk quietly to a coworker. An employee with a “Manager” nametag walks over.)

Manager: “What’s the problem?”

Me: “I want a kid’s meal, but in a normal bag.”

(The manager looked at the cashier. The cashier looked bewildered and frightened. Without a word, the manager put the entire kid’s meal box in a large standard bag and held it out. I paid and left. Was it really that weird to ask for a kid’s meal in a normal bag?)

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A Galaxy Of Troubles

, , , , | Working | February 15, 2018

(I have ordered the new Samsung Galaxy S8. It arrives and, despite my protests that I know how to set it up, the cashier is adamant that he do it for me. He walks around the counter and takes the phone out of the box in front of me. Lo and behold, he opens it upside down and the phone falls flat on the floor, face-down. Everyone gasps and he tries to recover the situation by playing it off. While I doubt there is any real damage, I’m less than keen on accepting the phone now. He tries to convince me to keep take it because “I’ll just end up breaking it anyway.” I refuse, and a manager gets involved.)

Manager: “Again?! This is the sixth one today!”

Cashier: “But there’s nothing wrong with it!”

Me: “Sorry, but I haven’t even touched it. I know it might be a bit pompous, but—”

Manager: “No, no. It’s all right. I wouldn’t think of selling one that has been damaged in-store. No one accepted their phones either…” *mumbles to himself* “Two iPhones, two Nexus, an HTC, and now a Galaxy!”

(He apologises to me and offers that I take the phone that he ordered for himself. I decline and just reorder another, but he gives me a discount on a case and screen protection. As I leave…)

Manager: “[Cashier], if you must open them, please, I say, please open them over a table, at least. I can’t keep sending phones back!”

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Midnight Run

, , , , | Working | February 12, 2018

(I’ve just done a long shift at a supermarket, and knowing I’ll just go home and fall asleep, I decide to stop at the popular fast-food place down the street. I’ve only been to this particular location a couple of times. The location of the same fast-food place near my house is open 24 hours, so in my tiredness I assume this location is the same. I roll up to the drive-thru speaker at 11:59 pm. As I roll up, all the menu lights switch off. Being in retail, I know how annoying it is to have customers stay past closing time.)

Cashier: *through speaker, sighing* “Welcome to [Restaurant]. How can I help?”

Me: “Oh, I’m sorry. I didn’t realise you were closing. It’s okay; I’ll go to another restaurant closer to my house that’s still open.”

Cashier: “No, it’s fine. Just order something!”

Me: *trying to be polite* “It’s okay, really. I’ll just go there.”

Cashier: “Lady, you’re in my drive-thru. Now order something! It’s fine.”

(I reluctantly order a meal, and he asks me to pull forward to pay. I pay and get to the final window to receive my food. When the guy speaks and hands me my food, I realise it is the same cashier who took my order.)

Cashier: “Here’s your food. Just to let you know, we shut at midnight, and I’ve stayed extra now that I won’t get paid for.”

(I was so stunned and tired, I just drove off. When I got home, my food was horrible. I couldn’t work out why the cashier didn’t just let me drive through like I said, and then he wouldn’t have to stay and be so passive-aggressive about it all!)

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The Gift Bag That Keeps On Giving

, , , , , , , , | Working | January 30, 2018

(I am picking up a gift on my way to a baby shower. Most of the items I’m purchasing are not “typical” shower gifts, but they are very obviously baby items, plus a card, a baby shower gift bag, and tissue paper.)

Me: “You can just put all the items in the gift bag.”

(The cashier puts the gift bag in a plastic bag and continues scanning my items.)

Me: *speaking up* “Sorry, I said you can put all my items in the gift bag.”

(The cashier now starts putting my other items into a second plastic bag.)

Cashier: “I didn’t want to mess up the gift bag!”

Me: “Well, everything is going into the gift bag, anyway, so…”

(At this point, I’ve just given up, as the cashier continues putting everything in plastic bags. When she’s finished ringing me up, she takes the first plastic bag, opens the gift bag — but leaves it inside the plastic bag — and then takes the second plastic bag and tries to put it, still bagged, into the gift bag.)

Me: “Just… Never mind. Don’t worry about it.”

Cashier: “You said you wanted it in the gift bag!”

Me: “I wanted it in the gift bag so I wouldn’t need all these plastic bags!”

Cashier: “Oh…”

(The cashier then took everything out of the plastic bags and re-bagged it in the gift bag like I asked, but she wasted five minutes of her time, my time, and the time of the other customers behind me by doing it the wrong way first.)

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Thank You For The Music Facts

, , , , | Working | January 19, 2018

(An “ABBA” song comes on in the shop, and I quietly sing along while paying.)

Cashier: “You like ABBA?”

Me: “I do.”

Cashier: *staring at my driving licence* “When did they break up?”

Me: “’83, I think.”

Cashier: “Well, you can’t like them. You were born in ‘89.”

Me: *staring at his t-shirt* “When were you born?”

Cashier: “1998.”

Me: “And you like Nirvana?”

(He blushed and finished my purchase. You’ve got to love hypocrites.)

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