Always A Line Outside And On Your Windows  

, , , , , , | Working | November 19, 2019

This happened before cell phones were common, and I didn’t yet have one. I took my car to a local full-service car wash for a full wash and detailing. I pulled into a vacuum lane as directed, told the attendant what I was there for, asked about the turnaround time — an hour to an hour and half due to how busy they were — and told him I’d be at the restaurant next door — the other side of the building from the drop off and vacuums — for lunch, but would be back well before the completion time. “Sounds good! Enjoy your lunch. See you soon,” was the reply. “Ding, ding, ding,” said my car.

Fast forward to about 45 minutes later. I returned to the car wash, expecting that my car would be well into the process of being clean and shiny, and there it sat, right where I’d left it, all of my personal items sitting on the ground around it. “You didn’t leave us the key and didn’t tell us where you were going,” I was told, “And you caused the line to back up since we can’t use this lane.” There were two workers, one of them the original attendant.

I replied, “I know I left the key, as when I was walking away the alarm was sounding and my keyring is right here, without the car key on it. I also told you I’d be right next door, which you acknowledged.”

“Well, we don’t have the key and couldn’t find you.”

So, I started sorting through my things on the ground and, lo and behold, the key had been dropped into a tissue box that they’d taken out from the back seat! Not only would they not acknowledge that they’d messed up, they’d left all of my things out that they’d removed, supposedly to vacuum, and they hadn’t even done that!

I went inside and talked to a manager, who dismissed my complaint, wouldn’t offer any compensation or even an apology, and told me I must have put the keys in that box myself to try to get his guys in trouble. I didn’t get the car detailed that day; I had it done a few days later at a competitor who did an excellent job and cost less than what I would have paid at the first business.

A couple of years after, confident that the workers were not the same, I tried again to get a vacuum and car wash there and it took three tries after it was “done” for them to wipe my windows without leaving greasy streaks. How they remain in business I don’t know but, on warm, sunny days there’s always a line waiting.

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Unfiltered Story #123639

, , | Unfiltered | October 16, 2018

(Note: I don’t work at this location I was witness to this. Yesterday was the first day in months where it was above freezing and not snowing so of course the car wash in town was very busy. I pulled around to the automated car wash only to be stuck behind a woman who could not figure out the automated payment system after about five minutes she figured it out. No problem. However, when she pulled forward into the wash she could not figure out how to get her car onto the rail system. After about 10 minutes there is a line of 6 cars behind her all honking and the poor employee is trying to help her. I finally roll down my window and this happens)

Woman: *leans out the window and looks at me* STOP HONKING. MAYBE I’D MOVE IF MY CAR WASN’T STUCK.

Me: Ma-am pleas-

Woman: NO YOU LISTEN TO ME

Me: Ma-am I can help you. Please back up, cut your wheel and pull forward. You should be able to align yourself onto the rail system.

Woman: *Backs up her car, floors it in drive, gets stuck again*

Me: Okay there is a mirror above you that will help you line up your tire-

Woman: I DON’T SEE IT,

Me: It’s righ-

Woman: NO IT’S NOT

Me: Yes it is. It’s right next to (company’s symbol) and it says, “Your tire here”

Woman: Oh. Okay thank you. *rolls up her window, backs up, pulls forward, and this time gets her back tire stuck* I DON’T GET IT.

(at this point the woman gives up and sits half outside the car wash with her back tire stuck on the rail for about 5 minutes. The line has gotten even longer, the automated pay system is telling customers that the wash is out of order, and the employee is desperately trying to help however the woman is just yelling at him. Finally a man gets out of his car, walks down the line and goes up to her car. He eventually had to turn the wheel for her. After a few tries she got herself on the rail system and everyone got through the wash)

Trying To (Car) Wash Their Hands Of Grandma

, , , , | Right | September 6, 2018

A brand new car wash opened and promised free car washes for anyone in line on the first day. My grandmother was the very first person in line. When she went in, she managed to put her car in gear. It jumped the track and she stomped on the gas instead of the brake. As a result the car rammed into the equipment and seriously damaged it.

The car wash had to close down for almost a month for repairs. When it finally opened again, my grandmother went back and asked them when she would get her free car wash. The response she received was a little less than positive.

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Washing Yourself Free From Physical Assault

, , , | Legal | July 29, 2018

(I’m working at an all-new car wash in my hometown, which becomes rather popular very quickly. At the very end of the car wash are some really loud blow dryers, a little traffic light which indicates that the customer can start the engine again and drive off, and a safety light barrier, which shuts down the conveyor belt, if the car is not moving. This should prevent the next car to be pushed into the one standing in the exit. It is a really busy Saturday. My coworkers and I have already washed about 300 cars, when suddenly the conveyor belt stops moving. I am standing at the control desk, which gets the cars moving, so I immediately turn around, and rush down the whole aisle along the conveyor belt. The rest of the car wash is still doing its business, e.g. high-pressure washers and such. Upon reaching the car, which interrupts the safety light barrier, a tall, middle-aged men gets out of his white SUV to inspect why he isn’t moving anymore. I raise my voice to drown out the blow dryers right next to us.)

Me: “PLEASE, GET BACK IN YOUR CAR AND START MOVING!”

(I have to be loud; otherwise, you cannot understand anyone in there.)

Customer: “STOP THE F*** SHOUTING AT ME, YOU F****** A**HOLE!”

Me: “SIR, PLEASE LISTEN UP! YOU HAVE TO GET BACK IN YOUR CAR. YOU’RE HOLDING UP EVERYONE RIGHT NOW!”

Customer: “F*** YOU, YOU LITTLE S***! I’LL COME BACK TO YOU!”

(The customer gets back in his car and drives off onto our vacuum yard right next to the car wash. I get back to the control desk and proceed with my business. The conveyor belt is running again. Suddenly, the customer makes his way into the pre-wash section, locks his eyes with mine, starts to swing his fists around and glares at me with pure hatred. He’s coming to get me. But one of my coworkers and my boss block his way.)

Boss: “Sorry, sir, what’s the problem? I’m the manager, right here.”

Customer: “F*** you! You should f****** know who you hire!”

(The customer grabs my boss by his arms and wants to move him out of the way by pure force. My coworker, a big but strong man, tackles the angry customer to the ground, gets him back up, and literally throws him out of the pre-wash section.)

Coworker: *to me* “None of your business anymore.”

Me: “I owe you lunch.”

(Afterwards the customer called the police, stated that he was assaulted, and threatened us with legal trouble. We showed the officers the incident on tape, and they left with a laugh.)

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That Remark Is Going To Go Down A Storm

, , , | Right | March 28, 2018

(I am a greeter at a very large car wash, and we are about to close early because it’s been pouring down rain all day. A customer approaches.)

Me: “Hi there, sir. How are you today?”

Customer: “Are you guys still open?”

Me: “Yes, but we will likely be closing soon because of the storm.”

Customer: “I don’t even know why you guys opened up today! Who in their right mind would get their car washed on a day like this?”

(The customer then proceeded to purchase an exterior car wash.)

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