Unfiltered Story #127657

, , | Unfiltered | November 26, 2018

We’re a high end tea store, and sometimes find customers in our location trying to guilt us about our prices, haggle, or otherwise get discounts or guarantees for no particular reason.

(After having had me show her every tea pot in the store, and settling for one of our most affordable pieces, less than half the price of every other teapot)

Customer: “So, do I get a warranty on this?”

Me: “Uh, sorry; we don’t offer warranties except on electrical goods. We will, of course, take it back at any time if it’s faulty.”

Customer: *stares blankly* “So, if my roommate breaks it…”

Me: “…It would be broken.”

Customer: “But if it’s not my fault, why should I have to pay for a new one?”

Me: “Perhaps you could ask your roommate to replace broken items, or… not touch them.”

(At this point her boyfriend joins her at the counter, and I step away to let them have a word together)

Customer: *To boyfriend, loudly* “Yeah, I would definitely buy it, but not unless they offer me warranty or some sort of discount in case I break it. I think that other place does.”

Boyfriend: “Babe, a warranty is void if you break something.”

Customer: “Oh! …Right.”

(She quietly goes through with the rest of the sale, with no more complaints or subtle haggling attempts. Thank you, boyfriend, for stating the obvious.)

Mmm, The Afraid-Of-Being-Called-Racist Discount

, , , , , | Working | September 5, 2018

(The fast food restaurant where I work is only a short walk from my place of residence, so my friends and I often go there and use my employee discount. I have never been given a weekend shift in the eight months since I started. Yet, lo and behold, the one time I misread the roster, I am assigned a Sunday morning shift and do not realise until Sunday morning when I wake up to three missed calls and texts from the shift manager. This is the first shift I have ever missed. Up until now, this particular manager has been friendly with me, even giving me the 50% discount any time I come into the store even though it is only reserved for our break-time meals. But after this incident, his attitude completely changes. He becomes a lot more commanding and bossy, stops making casual conversation with me, no longer gives me the 50% discount, and looks for any reason to not give me the usual 20% employee discount, like if my order is over $20 or if I am ordering from the cheaper items list — while these are technically the standard rules of the discount at all stores, managers have always been a lot more lenient with employees from their own store. When my friends and I enter the store on this night, I notice [Manager] is working this shift and let them know that I’m not likely to get a discount. I am a 20-year-old female of Southeast-Asian descent with light brown skin.)

Manager: *curtly* “Hey.”

Me: *politely* “Hey! Can I grab a [small family box meal] and two [cheaper items], please?”

(My manager silently puts my order in and the total comes up on the display as $20.95.)

Manager: “Your whole order is over $20, so I can’t give you the discount.”

Me: “That’s fine, just on card ple—”

Manager: “Also, how come you didn’t show up to your shift today?”

(I am about to tap the card to the machine when I stop and frown at him.)

Me: “What?”

Manager: “You were rostered on for six to ten this morning. Where were you? That’s the second shift you’ve missed in a month without notice.”

Me: “What are you talking about? I’ve been double-checking the roster every week since that shift I missed, and I definitely wasn’t rostered on at all today!”

Manager: “Yes, you were. We called you multiple times and you never answered, let alone called back to explain why.”

Me: “I’ve had my phone on me all day and never got any calls, let alone notifications for a missed call. As for the shift, I had university lectures starting at nine am today! I don’t think I even have today in my availability, and usually [Manager who organizes roster] puts me on six to ten Monday!”

Manager: “Well, you’re going to have to talk to her, because I sure as heck—” *he goes silent and stares at me intently for a second* “Wait… Aren’t you [Other Female Southeast Asian Employee]?”

Me: “No! I’m [My Name]! I’ve worked here for almost a year now!”

Manager: *sputtering and going slightly red* “I knew that… I did know that! And [Other Employee] doesn’t even go to university.”

Me: “[Manager], you’ve known me since I started!”

Manager: “Oh, God, I’m sorry! I just… I don’t know what… It’s really late… Okay, I’m sorry. I genuinely feel really bad. Um…”

(The manager taps on the register screen a couple of times and my displayed total is immediately halved.)

Manager: “I’ll give you the 50%.”

(I tap my card against the machine and wait for the approval.)

Me: “Thank you. Hope you get some sleep.”

(While we usually eat in the dining area, we decided to take this one home. I assured my friends, who had overheard most of the conversation, that I wasn’t hurt or offended, and we rejoiced at getting a $10 meal for four people. But the next time I went into the restaurant to buy food, the manager had gone back to his previous ways and refused me the 20% discount for ordering off the cheaper items menu. The only difference was that when he served me, he made a point to clearly say my name.)

Getting His Insecure Panties In A Twist

, , , , | Right | August 9, 2018

(I work in a lingerie sore. We cater only to women, but occasionally a man will come in shopping with his girlfriend or partner. It astounds me how many men think it’s okay to stroll into the fitting room areas with their girlfriends to “assist” them trying things on. Our company policy is that no men are to be allowed in the fitting rooms when there are other customers trying things on. Most women feel very uncomfortable if they are trying on bras when there is a strange man nearby. One day, a man comes in with his girlfriend, and I have to politely ask him to leave the fitting rooms.)

Me: *politely in a quiet voice* “I’m really sorry, but we don’t allow men in our fitting rooms when there are other customers using them.”

Male Customer: *stares at me*

Me: “I know you are just with your girlfriend, but it’s for the privacy of our customers.”

(He blinks and walks away and I think everything is fine, but later he approaches me again.)

Male Customer: *aggressive* “You know, just because I have a penis, it doesn’t mean I am dangerous!

(He certainly seemed threatening after that!)

Unfiltered Story #117807

, | Unfiltered | August 2, 2018

I am a puzzeled and angry spectator customer in this story.

Was at the supermarket getting some items last night. The entire time I was there (About 10 min), you could hear this kid screaming “I want this, I want that, That is mine, Give that to me etc” He was about 5 or 6 years old, and most of the time his sightly older brother was hitting him and taking opened items off him and putting them up on shelves out of his reach. The little brat’s mother was ignoring him for the entire time. She was pregnant, pushing a pram and had a 3 or 4 year old in the trolley crying as well. Other than the total lack of care for the items her little brat was destroying in the store, I was amazed that the staff were doing nothing. It must be sad that they are so used to kids not being controled that they do not see it anymore.

Prease Forgive Me

, , , , | Right | July 9, 2018

(I am at a Thai restaurant one night with a guy I am seeing, and we are about to order food. I am still recovering from an ankle reconstruction; I’m therefore still on some painkillers which make me a little dim.)

Thai Waitress: “May I take your order?”

Me: *what I mean to say* “Can I pretty please have the Pad Thai?” *what I actually say* “Can I prease have the Pad Thai?”

(A moment of silence passed as the waitress thought about what I said. I was mortified and my date looked at me funny, and then the waitress lost it. Thankfully, she found it funny, especially when I explained the medication I was on. I made sure to give her a tip to apologise!)

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