Unfiltered Story #208735

, , | Unfiltered | September 17, 2020

(I work at a Canadian electronics store which sell a range of electronics from TVs to batteries. On most of the products we offer an extended warranty which covers products for an additional two years after the one-year warranty through the manufacturer. These warranties are either replacements, for cheaper products, and repair, for more expensive products. A customer comes in wanting to replace her two tablet cables)
Me: Did you get the extended warranty on these?
Customer: Yes
(I look up her information and see that she only has an extended warranty on the two tablets, not the cables)
Me: I’m not seeing a warranty for the cables, only for two [brand] tablets.
Customer: Yeah, I brought in the cables a few months ago and the guy replaced them with these ones.
Me: Was that at this location?
Customer: Yes.
Me: Well, he shouldn’t have done that, because you have a repair warranty which covers the tablet itself. The warranty doesn’t cover cable replacements.
Customer: But the guy here replaced them for me.
Me: But he shouldn’t have. Your warranty doesn’t cover cable replacements, it’s meant for tablet repairs.
Customer: Wow, what kind of people are you guys hiring? This is the second time something like this has happened to me.
(I realize then that this woman had come in about a month ago to send her tablets out for repair but they were sent back because they were still in their first year manufacturer’s warranty. My coworker who had sent them out had done so by mistake, and she was quite angry when her tablets weren’t fixed)
Coworker: What’s going on?
Me: She has an extended warranty on her two tablets and she wants to get her cables replaced. Apparently she brought them in before and they were replaced.
Coworker: They shouldn’t have been because the warranty doesn’t cover that.
Customer: But the guy did it for me!
Coworker: He probably did that just to make you happy, but he really shouldn’t have.
(This goes around in circles while she keeps getting angrier and angrier, demanding we replace her cables)
Me: I don’t know what we can do.
Coworker: There isn’t anything we can do.
Customer {frustrated): Well, I guess I’ll take these and I’ll never buy anything here ever again!
(She left in a huff, dragging her two children behind her. Other customers in the store were looking at us in shock at her outburst. We apologized and got on with the evening. I felt bad that there wasn’t anything we could do, but there was no need to question our hiring practices and keep berating us)

Absolutely Despicable, Horrendous, And Dreadful, Part 2

, , , , , | Learning | September 16, 2020

I’m the author of this story. This story is not about that witch, but rather a giant whom I have the displeasure of fighting in ninth grade. I have fairly severe ADHD, and that leads to me “stimming” or using up my excess energy in various ways, such as foot-tapping, crochet, and writing ciphers.

Most teachers tolerate this because I still work hard and get decent grades. This teacher, however, thinks that if I am stimming, I’m not working, so things I do to stim are rapidly banned until all I have left is tapping my feet.

On the day of this particular incident, I have gotten these wonderful new boots that are shiny and go click-clack when I walk. I love them.

I’m sitting in the lesson, trying my best to pay attention without stimming, when my knee starts bouncing, the heel going “click-click-click,” not particularly loudly. My teacher, on the other hand, stops his lesson and turns around.

Teacher: “If you don’t stop tapping your foot, I’m getting the sponge.”

Me: “Sorry, sir!”

He goes back to the lesson. I’m quiet for about five minutes, and then my knee starts bouncing again. 

He doesn’t even say anything; he just goes and fetches a bright pink sponge and puts it under the foot that was tapping.

This happens with my other foot, as well. I’m embarrassed and I can hear the people in the class whispering about me, so my feet start bouncing again, hard enough that the sponges aren’t stopping the noise.

My teacher turns around again, glaring at me.

Me: “I’m really sorry. I just need to move and I’m trying not to make noise, I promise; it’s my shoes!”

Teacher: “Boots off, then. It’s annoying.”

So, I took off my boots and planted my feet on the sponges and started bouncing my knee again. Somehow, he could still hear that, and I ended up with three sponges under both my feet by the end of the class.

In his defence, I suppose the shoes were overkill, but at a certain point, I just needed to not sit still for the double-length math/science class. There had to be something he could do other than stacking sponges.

Absolutely Despicable, Horrendous, And Dreadful

1 Thumbs

Unfiltered Story #208729

, , | Unfiltered | September 16, 2020

I’m the stupid customer in this story. I’m at a Variety Store, trying to buy a Birthday present for my Grandma. The purchase is $6.75, so I think I hand the cashier seven dollars worth of Loonies and Toonies. I even count out to make sure I have enough, and I’m sure I have OVER enough! Apparently having an extra Loonie leftover, I go to put it back in my wallet. Though, I’m told that I’m short on change. I look again, not meaning to rip off the cashier. Luckily, my step-Mom is with me to tell me this, because I wouldn’t have noticed. But, I’m told from the cashier that she would’ve told me, anyway. Trying to recount the change, I still don’t see the problem, until I finally realize I’m short that extra Loonie I’m about to put away. I tell the cashier that I’m counting a Loonie as a Toonie, and that it’s a simple mistake. I don’t know what was going on in my mind that day… I guess we all have those days!

Unfiltered Story #208717

, , | Unfiltered | September 16, 2020

The Beer Store my Dad works at had its debit machine down one day. Though, a lot of the customers got agitated about it, and pretty much made it seem like it was my Dad and/or the Beer Store’s fault for it happening. Of course, my Dad was getting irritated, especially when a guy came back THREE times that day!

Finally, after the third time of the guy complaining, my Dad finally had to be firm to him by saying, “Look, this is the third time you’ve been in here, and you know the machine is down. Now, I’m sick of hearing it.”

The guy mumbled, “Oh, I’m sorry… I was just having a little fun.”

Then, I believe this is what my Dad said in his head, “No, you’re just being a f****** asshole.”

At least some people were understanding, especially one woman, who came in and was disappointed about the machine, but didn’t make a huge fuss about it. She even said she had an experience, when she used to work at the grocery store, about a guy losing his s***, because the computers malfunctioned.

She even told my Dad, “He was getting all bent out of shape, as if it’s our fault that the computers are down…”

My Dad said this, while telling me this story, “Always have cash on you, because you never know. Heck, even at Tim Horton’s, the debit machine goes down, but I don’t make a huge fuss about it. I’m just simply like, ‘Oh, crap.’ At least I have cash on me!”

The Amazing World Of Gumball

, , , , , | Right | September 15, 2020

I’ve worked at a video store for years. Many people try to lie to try to get out of late fees, but this was a one-time incident.

We have a gumball machine in the store. Like in many convenience or video stores, a certain-colored gumball — in our case, white — yields something free: a movie rental, for our store.

A kid, about twelve, who I know has stolen games from us and therefore won’t be allowed to rent anyway, walks up to the gumball machine. After casting a furtive glance at me over his shoulder — I pretty much death-glare into his soul — he pretends, very blatantly, to put a quarter in the machine and turns the knob. He waits about two seconds before turning to me.

Customer: “Yes! I got a white gum! I’m gonna go pick out my movie, okay? Can you put the credit on my account?

Me: “That’s fine, but where’s the gumball? I just need to see it for a moment before you chew it.”

Customer: “I already ate it, see?”

He opens his mouth; he has a well-chewed and very small piece of gum in his mouth.

Me: “Yeah, I can say with some certainty that you already had that gum. Nice try, though.”

Customer: “What? I just put it in my mouth! This store is such a rip-off. You should take that sign down about winning a free rental since it’s a lie. I’m gonna get my mom to call and tell the boss about you!”

My patience has evaporated.

Me: “Your mom’s account is under [Customer]. You have two XBox 360 games rented a year ago that never came back. I have a really good memory, but even if I didn’t, it would show when you tried to rent, so I can’t rent to you anyway.”

Customer: “Oh, yeah, we took [Game #1] and [Game #2] from here. What if I bring them back? I live like two minutes away and they’re in my room.”

Me: “So, you’re admitting you still have the games, and apparently, you have willfully held onto them after dozens of phone calls about them being late. I’m fairly certain you should leave now.”

The customer took off running, full-speed. That was two years ago; he hasn’t shown his face since.

1 Thumbs