Unfiltered Story #179121

, , | Unfiltered | December 9, 2019

(10 years ago I worked at a major business supply and electronics store. This story is about an ongoing angry customer. He is Russian, walks with a cane, and though easy to understand English is not his first language. Many other associates have dealt with him, but i was the last for a while.)

ME: (seeing who has entered) groans

Customer: “I would like printer” hands me website picture of printer

ME:”Okay sir” I go get the printer from the overhead storage “Here, you go sir”

I carry it to checkout and here is where the weirdness kicks in

Customer: Raising voice and waving cane, ” I do not want this, this printer been opened!!!”

Me: “No sir it hasn’t been opened. If it was opened we would have tagged it open box.

Customer: “You guys forget to put sticker, I know this been opened”

Me: ” Sir if this box has been resealed there would have to be extra tape on it covering over the old tape. Also if the old tape was completely removed there is no way for it not to remove some the coloring and top layer of the box” I show him an example.

Customer: eyes beaming “You are most efficent man here! You quit and come work for me! I am Russian Engineer, I pay big bucks in Roubles, you come work for me and make alot of money!”

Me: “That’s okay sir”

The customer keeps repeating himself and eventually takes printer and leaves. A couple days later he comes in and begins yelling at our copy center worker for somereason, and he needs help setting up the printer he bough, which is not her department. He is screaming and yelling obscenities and is eventually told to leave. Another few days later he calls and I answer the phone:

Me: “How can I help you?”

Customer: ” I really sorry about other day, I was not on medication. Today I put best foot foward. I need help with printer”

I proceed to help him, and he eventually recognizes me as the person who helped him buy the printer after spending a further 45 minutes explaining to an “engineer” how to install a printer.

Customer: See i put best foot foward and offer you job. Pay you in Roubles! Roubles will be the next big currency, we get rich!”

Me: That’s okay sir, you have a nice day sir”

Fast forward 3 months later, reading the in the courts section of the news paper I see his name. Apparently he was arrested for disturbing the peace in another shop, and when his court date arrived he was apparently not on his medication and his best foot wasn’t forward resulting him swinging his cane and hitting a bailiff in the head. He did not come into our store the remainder of my being there.

Mini Problem, Major Meltdown  

, , , | Right | December 9, 2019

(I opened my own cell phone repair store six months ago. After I close my store, I have calls automatically re-routed to my cell phone. I get this call at 7:30 pm, two and a half hours after closing time:)

Caller: “I have an iPad Mini. I dropped it and the glass is cracked. Can you fix it?”

Me: “I’m sorry but we do not repair the iPad Minis. We won’t even touch them.”

Caller: “Why the h*** not? I want this thing fixed!”

Me: “We do not repair the iPad Mini because the internal wires are glued to the bottom of the screen. This means that we would tear out all the internal wiring if we tried to remove the touch screen.”

(I’m trying to dumb it down.)

Caller: “Your website says that you repair iPad Minis! It says, ‘iPad 1, 2, and 3’!”

Me: “Our website says that we repair the iPad 1, 2, 3, and 4. We do not have the iPad Mini on our website and have never offered this repair.”

Caller: “Who else repairs them?”

Me: “I’m sorry, but there is no one who will touch an iPad Mini.”

Caller: “I want it fixed. GRRRRR!” *starts moaning and growling into the phone at this point*

Me: “We do not repair the iPad Mini.”

Caller: “GRRRRR! F*** YOU!” *click*

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You Have To Laugh Because If Not You’ll Cry

, , , , | Working | December 8, 2019

(One of the requirements for our job is that we undergo sexual harassment misconduct training every three years. We hired a new administrator two months ago, so she missed the course and will have to take the course on her own. She comes in one day while I’m making my coffee nearby.)

Coworker: “Huh. It would be nice if you could actually schedule that.”

Me: “What?”

Coworker: “This note on my desk: ‘[Coworker]: Sexual harassment at 11:00 Saturday.’ It would be nice if you knew in advance when the harassment was coming.”

(Yes, she knew what it really meant. I think she’s going to work out.)

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Unfiltered Story #179109

, , | Unfiltered | December 7, 2019

When our library checks in DVDs, we always open the cases to ensure the discs are inside and that they are the correct discs. As I worked through a pile recently returned by an older gent, I suddenly jumped back and dropped one, barely suppressed my instinctive “Holy sh*t!”
The inside of the case was CRAWLING with what looked like hundreds of very tiny red bugs.
I called my supervisor over right away, and we worked on quickly closing up the case and disposing of the bugs that got away. I pointed out the man who returned the DVDs, and she took the whole stack over to him, and informed him of the condition of their return. He was shocked, and claimed not to have even opened the DVDs since taking them out, but agreed to dispose of the bugs outside. How in the hell did they get in there?

An Odd Way To Get Even

, , , , | Right | December 5, 2019

(I have just boxed six cupcakes for a customer.)

Customer: “You know what? Gimme two more. I don’t like uneven numbers.”

Me: *looking pointedly at the six cupcakes in the box* “Yes, sir.”

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