Daylight Save Yourself The Trouble

, , , , , | Right | June 29, 2018

(I work in a laundromat. Spring Daylight Savings just happened yesterday, and I was the only one that worked yesterday. Before being told this story, I have just mentioned staying late last night to clean up, as customers were there a little past closing. We closed at six pm.)

Coworker: “You know the customer…” *describes him*

Me: “No?”

Coworker: “Well, he came in today, saying he was here yesterday.”

Me: *searches memory* “Oh, yes! Now I remember; he was here yesterday.”

Coworker: “He came in today and he was really mad! He said he came back at 5:30 yesterday to get his stuff out, making sure he had lots of time left before we closed, and that the girl here yesterday left early; everything was off and locked up! I told him that’s really strange that she would do that, and to let me check my timesheet. It said she clocked out after six pm. He said no, that must be wrong, and started arguing with me about it. I think about it for a moment and go, did you get confused with the time change? He says no, that happens at midnight Sunday.”

Me: “Well, it was two am Sunday, so he’s a bit off. I was definitely here past closing. It’s hard to clean up around people; I didn’t finish until they left just after six. The computer clock changed automatically and so did the debit machine. I did the wall clock myself.”

Coworker: “I know. I didn’t think you would leave early. He was really mad and kept insisting you had.”

(At this point, my coworker goes to the bathroom briefly, and I ponder this story. She gets back:)

Me: “Wait, he was saying midnight Sunday? Meaning, when it changed it would be one am Monday, not 12:00 Monday? As in, the time change hadn’t happened yet?”

Coworker: “Yes, exactly! So I was trying to explain that you didn’t close early, but he didn’t believe me. I had to sit down and read a book; I couldn’t explain time to him. Another customer was in here, laughing at him!”

Me: “Wow. That just makes it worse. How did he not know when the time change happened?”

Coworker: “I don’t know; maybe he didn’t talk to anyone about it, or see anything about it.”

Me: “To be honest, Daylight Savings is confusing, but not that much.”

(Yes, Daylight Savings had occurred over twelve hours before “5:30,” and this guy had gone that whole time not knowing.)

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Doesn’t Understand The “Or” Part

, , , , , , | Working | June 29, 2018

(My husband and I are at the grocery store, picking up a few things. When it’s time to pay, we choose the express checkout line.)

Cashier: “Excuse me; this line is for fifteen items or less.”

Me: “Yes, I know; I have fifteen items.”

Cashier: *gives heavy sigh* “I said; fifteen items or LESS!”

Me: *confused* “Yes, I heard you, and I have exactly fifteen items.”

Cashier: *glaring* “Fifteen items. OR LESS!”

Me: *gives up, goes to another line*

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Refunder Blunder, Part 37

, , , | Right | June 29, 2018

Customer: *handing me a receipt and air miles card* “I was just here ten minutes ago and they didn’t scan my air miles! Can you add it to my bill?”

Me: “Sure. I’ll just have to do a full refund, and then do a new purchase with your air miles on it.”

Customer: “Excuse me?! That’s ridiculous!”

Me: “That’s the only way to do it.”

Customer: “FORGET THAT! THIS IS RIDICULOUS!” *he furiously takes his receipt and card and leaves*

Me: “Okay… Less work for me.”

Related:
Refunder Blunder, Part 35
Refunder Blunder, Part 34
Refunder Blunder, Part 33

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Time… For A Break

, , , , | Working | June 29, 2018

Our department is horribly understaffed, and has been all day. My coworker and only coverage comes up and asks me if he can leave ten minutes early to catch his bus; I haven’t yet had my first break and need to go before he leaves.

As I turn to check the computer at our desk for the time, I spot a couple obviously waiting for help. I try to do three things at once: let my coworker know I need a break before he can go, greet the customer, and check the time.

What I end up doing is turning to the customer with a giant smile on my face and proclaiming in my cheeriest customer service voice, “Hi, what time is it?”

Fortunately, they thought it was funny.

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Tornadoes On Aisle Four

, , , , , , , | Friendly | June 28, 2018

(I am watching a video of the aftermath of a tornado after it directly hits a [Giant Retailer]. My friend, who works at [Giant Retailer], is chatting with me over instant messenger, so I send him the video. It is important to note that he lives in South Carolina.)

Me: *jokingly* “So, what’s the [Giant Retailer] code for, ‘Oh, s***, a tornado!’?”

Friend: “I… don’t know for certain, besides the usual shelter-in-place routine, you know, finding a nice, safe, empty room or hall — with no windows or anything — to sit and put my head between my legs in. We only ever had the one thing happen not long after I started. Store-wise, though, we shut down. Everyone already in the store needs to get ready to shelter in place if the tornado actually hits; anybody trying to come in after we shut down needs to go back home, ‘cause we ain’t opening the doors until it passes… Yeah, we literally had a guy demanding to be let in for ‘one thing’ that time.”

Me: “That joke flew so far over your head, it’s somewhere between Neptune and Pluto.”

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