Unfiltered Story #99124

, | Unfiltered | November 1, 2017

I work for an internal medicine specialist. I received this phone call in December one year.
Patient: Can you let the doctor know that I’ve been coughing up blood lately.
Me: Have you gone to the hospital? (because coughing up blood is a BAD thing)
Patient: No, I just thought I’d keep an eye on it until my appointment with the doctor.
His appointment wasn’t until FEBRUARY!!!

Unfiltered Story #99118

| Unfiltered | November 1, 2017

(I am a 22 year old female and always had problems with my feet, which are completely flat and also wide. I’ve been having intense pain in my left foot for a few years, and any doctor or specialist I go to doesn’t have an explanation. Finally, I am told by a foot surgeon that I have a deformity in both feet that has caused arthritis and is the reason I am unable to walk properly. I am advised to have two metal screws implanted in my left foot to alleviate the pain and hopefully will correct the structure of my foot. I go in for surgery and this happens occurs when I stay overnight after the operation. “Nurse” is my day nurse and “Night Nurse” is the nurse assigned to give me the pain medication during the night.)

Nurse: I’m going to take your vitals and let you get some rest. Your night nurse will come in to give you the pain medication soon. Can you swallow pills?

(I tell her I can and expect to have no problems. Boy was I wrong. Over the course of the night, I am pretty loopy from the anesthesia and all I want to do is sleep. A night nurse comes in to take my vitals again sometime in the night and says someone else will give me pain medication later. This repeats for some time with her and one other nurse until the morning, where I’ve recovered enough to realize I am in intense pain and nobody has given me the pain medication I need. Come early the next morning, I am exhausted and crying from the pain when my parents come to see me)

Mom: What happened?! Why are you crying?!

Me: (crying): I’ve been up almost all night and nobody gave me pain medication!

Mom & Dad: WHAT???

(They track down a nurse and repeat what I’ve said)

Nurse: Um, a night nurse would have given you medication. You’re supposed to take it every 3 hours.

Me: Well, no-one gave me anything. They woke me up to take my vitals several times and that was it!

Nurse: …I’m going to look into this. Let me talk to the other nurses.

(She leaves for a bit, then comes back with the night nurse who I recognize from last night. They both don’t look happy.)

Night Nurse: We gave you medication last night. You just don’t remember it.

Me: You and some other nurse woke me up to take my vitals and said someone else will give me the medication. If I took the medication, I wouldn’t be in so much pain!

Nurse (hands me a pill bottle): Just to make sure, these are what you’re supposed to take. Have you had these at all?

Me: No! I haven’t taken any pills!

Night nurse: Well, did you tell someone that you needed it?

(My parents and the other nurse just stare at her in disbelief)

Mom: Of course she needs it! You’re in charge of making sure she gets the medication on time!

Night nurse (snotty): She’s a big girl. She has to tell us if she needs it or not!

(At that point, my nurse rushes the night nurse out before the situation escalates. My parents are furious and my nurse is also frustrated. I’m angry too of course, but more exhausted and I just want to go home to recover in peace.)

Nurse: I am so sorry. I had no idea this happened. There is no excuse for that. You are absolutely right: the night staff is responsible to get you that medication and they should have been keeping an eye on you.

Me: Can I just go home? I really don’t want to be here anymore…

Nurse: Unfortunately now that I know you haven’t had any medication, I have to keep you here to catch up on the doses. I can’t send you home until get this in your system and make sure you’re okay.

(I was more upset by this, but I knew she had to do her job and didn’t say anything else. Over the next few hours, I was finally given the pain medication and I basically slept all day until she told me I could go home around the evening. Thanks to the night nurse’s negligence, I had to keep taking the medication for an extra few days until the pain got under control. We filed an official complaint against the nurse, but nothing has happened so far.)

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Needs To Interview Review

, , , , , , | Working | October 31, 2017

(I have just finished working at a jewelry store as a seasonal employee. That same day, I decide to apply for other stores in the same mall. I apply to a kooky little gift shop in the mall that is privately owned by a husband and wife.)

Manager: *taking resume* “Okay, so, the owners won’t be around for another two weeks, but when they are I’ll have them call you to set up an interview.”

Me: “Okay.”

(More than two weeks come and go, so I decide to call the store, since no one has called me.)

Manager: “Oh, they aren’t in yet. I’ll call you when they’re in.”

(I never get a call that night, but I do get one the next morning.)

Owner: “Hi, this is [Owner]. I want to set up an interview next week.”

(Keep in mind, this has been five or six weeks now.)

Me: “Okay.”

(The day before my interview, the manager calls me.)

Manager: “Yeah, there’s going to be a huge snowstorm tomorrow, and the owners won’t be able to come in.”

Me: “Okay.”

Manager: “We will call you with a new time.”

(As this is going on, I get rehired at an amusement park for the summer, meaning I can only work at this gift shop until May. I am getting worried because no one will want to hire someone who will have to leave in three months. It has been another week since the manager called me, so I decide to call back and tell them to forget it. An employee tells me they wrote it on a note and will give it the owner. I promise them that there are no hard feelings, and promise to reapply in December. A week later:)

Owner: *calls me on my cell, so I don’t recognize number* “Hi, is this [Not My Name]?”

Me: “No, sorry. You have the wrong number.”

Owner: “Okay, sorry.”

(I get another call an hour later.)

Owner: “Hi, [My Name], I accidentally called you by the wrong name. I want to set up an interview date.”

(Clearly, she never got the message.)

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Can’t Vouch For Their Honesty

, , , , , | Right | October 31, 2017

During Halloween, we sell special themed necklaces that people can buy either online or in store with a voucher coupon.

On the first night of our most recent Halloween season, I was working alone with another team lead who was new and had never done this type of event before.

We scanned one person’s coupon, but it wouldn’t print. We thought it was our doing and tried many different ways of scanning the voucher. The customer, however, was calm and polite throughout. This should have been a tip-off for us. Finally, we decided to just give them the necklace and keep their voucher for the manager to work out later.

The next day, the manager pulled me aside and showed me the voucher the customer used. You can only use the voucher the day of purchase, and the customer had bought it two days prior. This means some retail associate gave the customer back their voucher and they decided to use it again. This is why they were so calm; they knew they were scamming us and wanted to watch us scramble and give it to them for free.

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A Lax Understanding Of Tax

, , , , | Right | October 30, 2017

Customer: “$10 combo, to go.”

Me: “All right, that’s $11.13, with tax.”

Customer: “But I’m paying cash.”

Me: “So?”

Customer: “I don’t have to pay taxes if I pay with cash, right?”

Me: “…”

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