Can’t Deal With This New Number

, , , , | Friendly | August 19, 2017

(I get a call on my cellphone from a number I don’t know. I recently contacted someone on Craigslist about a very nice dining table they were just giving away, so I answer.)

Me: “Hello?”

Caller: “[Name similar to mine]?”

Me: “[My Name], yeah.”

Caller: “You wanna hang out?”

Me: “Sorry… who is this?”

Caller: “Is this [Name similar to mine]?”

Me: “No, my name is [My Name]. I’ve only had this number for a couple weeks though, so he was probably the guy who had it before me.”

Caller: “Oh, okay. Sorry about that. Bye.” *click*

(I thought it was kind of funny that I’d inherited my number from someone whose name was only one letter different from mine… though I found it considerably less funny that I kept getting calls for him at least once a week for the next SIX MONTHS. Some of which would not believe me that I wasn’t him, and others that would immediately text me after hanging up asking him to call them. I eventually started to wonder if he’d been a dealer.)

Unfiltered Story #91898

, , | Unfiltered | August 19, 2017

–I’m a supervisor at a local drugstore. Our manager has a reputation of going above and beyond policy just to shut people up so they don’t call head office or complain about the store, which can make us look stupid in comparison when we are following store policy.–

Lady: *storms in* “Where is your supervisor?”
Me: it’s me, how can I help?
Lady: I need a return.

She has the receipt for the item, but not the item.
Me: ma’am, I cannot return an item if you don’t have both the receipt AND the item with you
Lady: but the item is damaged. It leaked, so I threw it out. I want my money back.
Me: once again ma’am, I cannot perform a return if you do not have the item AND the receipt.
Lady: why not?
Me: for all I know, the item is still intact and you just want free money. I cannot do that. If you would like to speak to someone higher up, here is the number, and my manager is in tomorrow morning at 9am. Feel free to complain to them.

She tells my manager that I was beyond rude and threatened her. She comes into the store the next morning; my manager demands I apologize to her. I refuse. Then, to make it up to her, she not only returns the item without it being present and gives her the cash and another bonus item to boot.

Should be called “manager isn’t always right”

Unfiltered Story #91896

, , | Unfiltered | August 19, 2017

(Whenever someone’s total is similar sounding to a year (i.e. 19.27), they will almost always say “that was a good year!” Usually I smirk or chuckle at the joke, but sometimes I give it back to them. It’s important to note that I’m majoring in history at university so I am really good at remembering events and corresponding years and dates)
Me: “So your total comes to $19.14.”
Customer: “That was a good year!”
Me: “No, it wasn’t! It was an awful year!”
Customer: “Oh, really? Were you there?”
Me: “No, but there was a global event that started that year that was significant and castastrophic on many levels.” (I’m of course, talking about World War I, which officially started on July 28, 1914)
Customer: “What’s that?”
Me: “…”

Unfiltered Story #91892

, , , | Unfiltered | August 19, 2017

Customer: “So, how does this book thing work?”

Me: “First, you buy them…”

Customer: “Yes?”

Me: “Then you read them.”

If There’s No Sale On, Make One!

, , , , | Right | August 18, 2017

(I work at a relatively small car dealership as a receptionist. This takes place at about 10 in the morning. There is only one salesman in due to medical reasons with another. The present salesman is out on the lot when a customer walks in.)

Me: “Hi there! Do you need a hand with anything?”

Customer: “I was looking at the [SUV #1] and [SUV #2] on the lot. They look very similar; what is the difference?”

Me: “I know that [SUV #1] is larger than [SUV #2] but not by much since the recent re-modeling on [SUV #2]. But let me find a salesperson for you and he’ll be able explain.”

(I page for a salesman to come to the showroom and continue talking to the customer while she waits. Meanwhile the customer has gotten into the [SUV #1] on display. As we are chatting two older gentlemen, who drive to pick up vehicles from other cities for us, walk up.)

Customer: “Hi, my name is [Customer]. Have you seen this beautiful SUV over here? It’s one of the nicest vehicles we have.”

(The customer continues to give a joking “sales pitch” to the gentlemen. I am relieved that she is not upset by the absence of a salesman. The gentlemen look confused at first, as they are in often and haven’t seen her, but soon catch on and laugh with her. Then the manager walks in, and the customer approaches him.)

Customer: “Hi, welcome to [Dealership]. I’m [Customer]. Have you seen the great sale we have on right now?”

Me: “[Manager], This is [Customer]. She is our newest sales person.”

(This manager is not directly in charge of hiring so this could be possible, but not likely as he is always consulted or informed.)

Manager: *very uncertain* “Noo… you’re not…”

(The two gentleman from earlier laugh and I introduce her as a customer. The manager speaks with her until the salesman arrives. The customer realizes who he is and greets him.)

Customer: “Hi there! I’m [Customer] from… Where am I?”

(I answer and she continues.)

Customer: “You will never see deals like this. Right now we have the [Sale Event] on. You can also get 0% financing on certain models…”

(She continued while I stood to the side, laughing. The salesman also started laughing as she continued for a while. I was impressed with her knowledge of our products!)

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