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A Hot Slice Of Justice, Part 9

, , , , , , | Right | November 15, 2022

I work at a pizza vendor in a Canadian airport. All we sell is eight types of pizza. Our ovens are very hot, so it only takes us eight minutes to cook a pizza. When a person places their order, we ring them up, they pay, and we tell them their order number, which is also printed on their receipt. We call out the order number when it’s ready.

Being an airport, people naturally have flights to catch, so very few wander far away from our seating area, especially since we tell them their order will be ready in under ten minutes.

A man comes up and orders a plain cheese pizza. He pays, and I tell him his order number is number seventy-two and that it will be ready in eight minutes.

Over the next eight minutes, my coworker and I prepare orders and call out the order numbers that are ready. If there is a pizza still sitting on the counter, we will call out the new order number and then the order number(s) of any unclaimed pizzas. We go through orders sixty-eight to seventy-one, which are all claimed.

We get to this man’s pizza

Me: “Order number seventy-two is ready!”

No one comes up to pick it up, but being busy, we don’t pay too much attention. Some people make a quick run to the restroom or are listening to music on their phone or something.

A minute later, the next order is ready.

Me: “Order number seventy-three is ready! Order number seventy-two is ready!”

A lady comes up, and takes order seventy-three, but order seventy-two remains untouched.

This goes on for over fifteen minutes, with several orders after him being called out and picked up. This man’s order number has been called out at least ten times.

Finally, we get to order number eighty-one.

Me: “Order number eighty-one is ready! Order number seventy-two is ready!”

A man comes up and picks up order eighty-one, and a few seconds later, the man who ordered seventy-two finally comes up and claims his pizza. He is not happy once he opens it up.

Keep in mind that airport security has a low tolerance for rude behavior and even less for threatening behavior, which can get you evicted from the airport, causing you to miss your flight, or at worst, even be arrested.

Customer: “Hey, my f****** pizza is cold!”

Me: “No need to swear at me, sir. Your pizza was ready fifteen minutes ago, and we’ve called your number out several times. I’ll be glad to reheat it for you. It will only take about thirty seconds to heat it up.”

Customer: *Very angrily* “No way. You will cook me a fresh pizza, and you will refund my money! I didn’t pay you to give me a d*** cold pizza and keep me waiting like this! I have a flight to catch!”

Me: “Sir, there is no need to shout or swear at me. Everyone here has a flight to catch. As I told you, your pizza was ready fifteen minutes ago, and we called out your order number several times, but you didn’t respond.”

Customer: “Bulls***! You just let my pizza sit there and get cold. I demand you cook me a fresh one and refund my money, or I’m going to come back there and f****** mess you all up! Fix this right now, or else!”

Once he makes this threat, my coworker contacts airport security, who arrives about three or four minutes later. Meanwhile, his tirade continues.

Me: “Sir, I am sure you are aware of airport rules regarding threatening behavior, and I will not tolerate being spoken to this way. I will reheat your pizza, and that’s the extent of what I’m willing to do.”

Customer: “No way!” *In a very angry, threatening tone* I… want… a… refund! And furthermore, I want a new—”

Me: *Interrupting him* “Sir! Stop this nonsense! I am not issuing you a refund, nor will I make you a fresh pizza. I told you already we called out your order number repeatedly over a fifteen-minute period and you didn’t respond. I am willing to reheat your pizza for you, no problem. But your behavior is against airport rules and can get you in serious trouble. So, I’ll advise you to calm down and take your pizza.”

Customer: “Utter f****** nonsense! I don’t see no d*** police badge on your chest, so don’t lecture me on the law! You never f****** called out my numbers; you just let my pizza sit there and get cold. This is—”

Me: *Interrupting him* “Stop it right there, sir! I am done with your abuse.”

I see security approaching behind him.

Me: “Those men coming over will handle this matter now.”

Security Man #1: “Sir, please calm down.” *To me* “What’s going on here?”

Customer: “I’ll tell you what going on here! This b**** of a woman—”

Security Man #1: *Interrupting* “Sir, please be quiet. I was addressing the employee, not you. Please allow her to answer.”

Meanwhile, the second security officer has stationed himself next to the man, ready to cuff him or whatever, should it become necessary.

Me: *To [Security Man #1]* “This gentleman is upset because his pizza — which we called out as being ready over fifteen minutes ago — naturally got cold. I offered to reheat it for him, but he immediately became belligerent and threatening to us.”

Customer: “That’s bulls***! I did no such thing. She’s trying to cover for her ineptness!”

Me: “My coworker and I called out his order number eight or ten times, and he never responded. He must’ve left the area or something.”

Customer: “Bulls***!”

Security Man #2: “Sir, I am not talking to you. Please be quiet. And now I will ask you once and once only, place your hands behind your back. You are under arrest for threatening behavior in an airport.”

Customer: *Attempting to push him away* “No! She’s lying and I will not be cuffed! I have a flight to catch in forty minutes. They are already boarding! You f****** need to let me go now!

Security Man #2: “I’m afraid you won’t be making that flight. Place your hands behind you right now! I’m done arguing with you!”

The man continued to argue, swear, and fight with them. The two security men finally got him cuffed and took him away. He was arrested and fined. He was also banned from entering or flying out of all the airports in Canada for life.

All for a cold pizza he was late in picking up.

Related:
A Hot Slice Of Justice, Part 8
A Hot Slice Of Justice, Part 7
A Hot Slice Of Justice, Part 6
A Hot Slice Of Justice, Part 5
A Hot Slice Of Justice, Part 4

Makes The Coffee Taste Funny, But (Hopefully) Effective

, , , , | Right | CREDIT: MrSeanTaylor1980 | November 9, 2022

Like many Canadians, my friend worked in a famous coffee chain named after a hockey player. These restaurants can get very busy during the peak times of the day, so patience can run a tad thin in the workers.

[Friend] lived in a small town with a high retiree population, so this coffee house gave a senior’s discount, and the seniors knew about it. It was common for them to request their discount along with their order to ensure they got it.

One day, a senior woman came in during the afternoon rush, and [Friend] greeted her as he normally did.

Friend: “How may I help you?”

Old Lady: “I want a small coffee and my senior’s discount.”

[Friend] began pouring the coffee into the cup.

Friend: “Okay, what would you like in your coffee?”

Old Lady: “I want my senior’s discount.”

Friend: “Yes, ma’am. I will give you your discount. How do you take your coffee?”

Old Lady: *Getting more demanding* “I want my senior’s discount!”

Friend: *Getting exasperated* “Ma’am, I understand. I will give you your discount, but I first need to make your coffee. What do you want in your coffee?”

Old Lady: “MY SENIOR’S DISCOUNT!”

My friend had reached his end. The senior’s discount on a small coffee worked out to be about $0.10, so he reached into the cash till, picked out a shiny new dime, dropped it into the coffee, put the lid on, handed it to the old lady, and said

Friend: “Okay, ma’am. One small coffee with the senior’s discount.”

He immediately went for a break and never came back.

As far as [Friend] could tell, the lady didn’t have any kind of mental issue; she had the full capacity of all of her functions and was just being demanding due to entitlement.

Making Far More Than Peanuts By Avoiding Peanuts

, , , , , , | Working | November 8, 2022

I worked on a TV show that had its offices and some of the sets in an old peanut butter factory. The factory had been a TV studio for less than a year so when we hired anyone, we made sure they didn’t have a peanut allergy. We would often bring in “Hall Calls” where the union supplied us with the needed additional workers and we, again, always stipulated that we couldn’t have anyone with a peanut allergy.

One time, a man showed up and stated that he couldn’t enter the building because of his peanut allergy. When asked why, oh, why, he had accepted the call, he said that we couldn’t discriminate against someone with an allergy.

He got paid the minimum for the day (hundreds of dollars) and got sent home for the day.

You Fail To Plan Your Plans, You Plan To Fail

, , , , , , | Working | November 7, 2022

I was working my first real job as a cashier, but I was also trained in the grocery and fashion departments. For cashiers, it was our job to keep the candy section organized. The head cashier was responsible for doing any reorganization that was sent down from head office. My head cashier almost never did ours.

One day, we were informed that someone from the head office was coming, so [Head Cashier] was worked up over everything she had to do. It was a slow day, so I offered to do the reorganization for her since I knew how from working grocery. She gave me the paperwork without a thank-you and told me to do it quickly. As I worked, I marked up the paper. I was halfway done when I went to lunch.

While I was on my lunch, [Head Cashier] came in angrily waving a paper.

Head Cashier: “What do you think you are doing?!”

Shocked, I didn’t answer and stared at her.

Head Cashier: “You are doing the wrong plans!”

She then threw a paper at me.

Head Cashier: “This is the one you were doing! And this is the one you should be doing!”

And she threw the other.

I took a moment to look at the papers and saw that neither was the one I was doing since there was no writing or anything on them.

Me: “You are the one who gave me the paper before; I was doing exactly what you told me to do. And for the record, neither of these is the one I was doing.”

Head Cashier: “Well, this is the one you should be doing. You’d better fix it after you are done with your lunch!”

After lunch, I started over but shortly realized I was basically putting everything back.

One time, as [Head Cashier] walked past, I asked if she was sure it was the right one.

Head Cashier: “Just do as you’re told!”

About an hour later, I was almost done thanks to help from another cashier when [Head Cashier] came back.

Head Cashier: “Are you stupid? How hard is it to do your job properly?!”

Me: “What are you talking about? I’m doing exactly what you told me to do.”

Head Cashier: “It’s wrong!” *Holding up yet another paper* “This is the one you should be doing! Seriously, you are completely useless!”

To make it utterly clear, we were in the candy section surrounded by staff and customers.

Me: “I am sorry I am so useless and stupid. I was only trying to help you since there was so much to do, but since, technically, this is not my job, I will stop now and let you do it correctly.”

I then turned to the other cashiers and told them I was going on my coffee break.

I went to the back and the grocery supervisor, having heard the screaming, asked what was going on, so I told her.

Two days later, I was pulled into the manager’s office. Together, we realized that [Head Cashier] was like eight plans behind. First, she gave me something like plan five. Then, in the staff room, she accused me of doing plan three and made me do plan one. She actually ended up doing plan six herself, and the person from the head office noticed. If it had been plan seven, she could have claimed she hadn’t had time to switch it yet, but it was two plans off.

She was also told she cannot speak to me or any staff like that, especially in front of customers, and she was made to apologize to me in person and write me a letter. From then on, she was required to do all plans herself, and after that, no matter how crazy things were, no one ever offered to help her again.

Go Volunteer At The Pound Or Something, Weirdo

, , , , , | Friendly | November 4, 2022

I trapped a pregnant stray cat and put her in my bathroom just two days before she gave birth. I posted about the kittens on social media, and my sister immediately shared my post on her own page.

Then, a person I didn’t know messaged me.

Person: “Can I come to see the kittens?”

Me: “I don’t know you.”

Person: “I work at [Restaurant] with [Sister].”

Me: “Oh. Sorry, no visitors.”

Person: “It would only be for like an hour. I love kittens.”

Me: “Again, I am not having visitors.”

Person: “Okay, but like ten minutes? That’s all.”

I blocked [Person], and then I called [Sister] and explained what happened.

Sister: “Oh, yeah, he’s weird. I was nice to him at work, and now he calls me every weekend to ask if I want to hang out. If we weren’t still coworkers, I’d block him, too.”

Me: “Yeah… Please don’t share my posts anymore.”

Sister: “No problem! Sorry about that.”

The kittens are doing well, and their mama is scheduled to be spayed within a few weeks.