Unfiltered Story #93709

, , , | Unfiltered | September 15, 2017

At a toy store. We have an electronic section for video games, systems, headphones, and musical instruments for beginners. So we have a protection plan to cover those items in case if anything happens. As a Sales Associate I had to tell customers if their products qualify for it, and if they would like it, for an additional price. It was near the end of the night, we close at 9, it was about 7:30ish. We usually have one or two customers in this late. So I was the only cashier up at the time, the other one was on break and mine was going to happen when she came back to cover for me.

Customer #1: *walks up places items down*
Me: Hi, how are ya today? *rings a plushie through*
Customer #1: Fine thanks, how are you? *4 other sets of people come up to line up*
Customer #2 (behind #1): Only one cashier? They need to hire more people.
Me: *rings in an electronic toy car* Doing well thanks. And just so you know this car here qualifies for our warranty here. It’ll cover any damages-
Customer #1: NO *he cut me off*
Me: Okay, *little shaken up little tears coming out, but rings other items through*. And would you like to-
Customer #1: I SAID NO.
Me: *goes to customer service to grab a tissue bc i started crying. My other cashier co worker came out then and went on. One of my managers grabbed me and brought me to one of their offices*
Manager: You okay? [other manager name] is on cash for you. Go take your break. Take an extra 5 minutes. And calm down.