(We receive a free newspaper from a local company every few days. My significant other and I are often out of the house from dawn to close to midnight during the week, though, and we get complaints from our landlady about leaving the papers on the stoop all day. We’ve been trying to have them stop sending them to us. This is our first phone conversation.)

Me: “Hi. I’d like to cancel the paper service to our address, please.”

Employee: “What’s your address?”

Me: *gives out address*

Employee: “It looks like you’re receiving the free service.”

Me: “Yes, but we don’t read the paper. It also clutters our stoop so our landlord gets mad.”

Employee: “But it’s free…”

Me: “Right, and that’s great for a lot of people, but we’d like to stop receiving them, please.”

Employee: “Fine!” *hangs up*

(We then started receiving three papers a day.)

Me: “Good morning! ASU Information.”

Caller: “Umm, yeah, hi. Where am I?”

Me: “You have reached the ASU information desk. How can I help you?”

Caller: “No. I mean, like, where am I?”

Me: “Could you be more specific please?”

Caller: “Dude, I don’t know where I am. Can you find me?”

Me: “Are there people near you?”

Caller: “Um, yeah.”

Me: “Do any of them know where you are?”

Caller: “How do I find that out?”

Me: “Walk up to one of them, smile, and ask them if they know where you are.”

Caller: “Okay, thanks!” *fumbling around, muffled talking, phone beeping* “You are so awesome; it worked! Thanks!”

Customer: “I’m canceling my credit card. You stupid idiots sent a statement to the wrong house!”

Me: “I do apologize if we sent your statement to the wrong address, but if you’d like, we can correct the address on file so that you can get your statements. What address would you like to receive them at?”

Customer: “No, you don’t get it. I am CANCELING! This was supposed to be a joint account with my boyfriend, but you f***ing idiots sent the statement to my boyfriend’s house because that was the address he signed up with. It’s your fault that his WIFE found it!”

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(A parent is asking about a supplemental document she needs to upload for her financial aid application. She’s having a little trouble.)

Parent: “It says here that the file needs to be under 4 megabytes, but the file I need to upload is 4.49 megabytes. So, is 4.49 bigger than 4?”

(I’m nursing a sore throat, so I bring some honey in to work with me one day.)

Coworker: “Are you gonna put that honey in something to drink?”

Me: *joking* “No, I put it in my ear.”

Coworker: “What? Why?”

(I think he’s just playing dumb, so I play along.)

Me: “Because it helps sore throats.”

Coworker: “No way…how?”

(At this point, a call interrupts us. I’m pretty sure that either he’ll understand it was a joke or someone will set him straight. But then, a few hours later…)

Coworker: “Seriously, do you use a Q-tip to get it in there, or what?”

Me: “No, I just use one to get out the excess honey.”

Coworker: “But seriously, how does that work?”

Me: “You just pour it in and it soothes everything.”

Coworker: “Wow!”

Me: *laughing uncontrollably*

Coworker: *feeling dumb* “Oh.”