Customer Of The Week: Electric Lime

, | | Right | September 10, 2008

Customer Of The Week: Electric Lime
Created by our friends at Quitting Time

Original Story:
One Track Minds And Earwax Don’t Mix

Cottonballs Are In The Left Drawer

| | Right | September 9, 2008

Me: “Thank you for calling **** refill center. May I verify the last four digits of your mobile phone number?”

Customer: “Yes.”

(I hear four loud beeps as the customer pressing the buttons on his phone.)

Me: “Sir, can you please TELL me the last four digits of your mobile phone number?”

Customer: Oh, sure…”

(Four loud beeps again.)

Me: “Sir, I need you to say to me the last four digits of your mobile number.”

Customer: “Oh, okay…” *reads numbers*

Me: “Thank you. And may I verify your zip code, please?”

Customer: “Sure.”

(Another five beeps come from the phone.)

Me: *whimpers*

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Sometimes, You Just Can’t Win, Part 2

| | Right | September 7, 2008

Me: “Hi, this is Alyssa, how can I help you?”

Caller: “Hi, yeah, someone from your company called me and they were being all friendly to me over the phone.”

Me: “… Oh? Were they rude to you in anyway?”

Caller: “No… it’s just… they were being all nice… and I don’t like it when people pretend to be my friend, like they know me!”

Me: “All right, but I don’t understand what the problem is with that.”

Caller: “…”

Me: “You know what, I’ll just go ahead and take you off our calling list, okay? You have a great day.”

 

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And The Problem Solves Itself

, , | | Right | August 22, 2008

Me: “Thank you for calling. May I please verify your address and phone number?”

(The caller rattles off an address, including the apartment number.)

Caller: “… that’s why I’m calling. What’s this about a ‘dog’ in my address?”

(I notice her address has the words “DASIN DOG”.)

Me: “I’m sorry, ma’am. I have no explanation for that. I can certainly remove it. Also, we don’t seem to have your apartment number. Would you mind repeating that for me?”

Caller: “D! D as in Dog!”

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Sure, Let Me Get On My Hamster Wheel

| | Right | August 21, 2008

(This was during a HUGE power outage in New York. The entire city was out of power.)

Me: “Thanks for calling, my name is Carrie. How can I help you?”

Customer: “My TV is not working.”

Me: “Okay, what’s it doing?”

Customer: “It won’t turn on.”

(I notice that the customer is in New York.)

Me: “The power is out through your entire city.”

Customer: “But my TV won’t turn on.”

Me: “Right, your TV runs on electricity, and won’t work without it.”

Customer: “I just want to watch TV! Why won’t it turn on?”

Me: “Can you go to a light switch and see if that works?”

Customer: “That’s not why I called! I want to watch TV.”

Me: “Without power, you won’t be able to watch your TV.”

Customer: “Then fix it!”

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