IQ Falls In The West

| Hays, KS, USA | Language & Words, Technology, Uncategorized

Me: “Alright sir, in order to get this taken care of we will need to know the manufacturer of brand name of the product.”

Customer: “I’m sorry, I don’t quite understand.”

Me: “The company that makes the product.”

Customer: “I still don’t understand.”

Me: “It will state who makes it on the product.”

Customer: “Oh, I know! It was China!”

Unlisted But Booked

| Toronto, ON, Canada | Criminal & Illegal, Uncategorized

Me: “Thanks for calling, how can I help you?”

Caller: “Could you make my phone number unlisted?”

Me: “Well, sir, I’ve got good news. Cellphone numbers aren’t listed in the phone book.”

Caller: “No, I mean make it so that if someone calls you guys and gives you my number, you won’t give them any information.”

Me: “Oh, well in that case you should know that we value our customers’ privacy. We would never give out any of your personal information to anyone who calls us.”

Caller: “Even if it’s the cops?”

Yukon Freeze It

| Kelowna, BC, Canada | Canada, Technology, Uncategorized

Me: “Thank you for calling [Cell Phone Company] customer service. How can I help you?”

Caller: “You sound different. Where are you from?”

Me: “Canada. Is there something I can help you with?”

Caller: “Canada? How big is the igloo you work in?”

Me: “Sir, we don’t live in igloos. In fact, it’s about 40˚ here at the moment.”

Caller: “40˚ is freezing!”

Me: “40˚ Celsius. That’s 104˚ Fahrenheit.”

Caller: “Oh my god, how do you keep your igloos from melting?!”

Yukon Not Spend It
Yukon Not Believe This Juan
Yukon Spend It
Yukon See It On A Map, Part 2
Yukon See It On A Map

When (Not) In Rome

| Boston, MA, USA | Hotels & Lodging, Language & Words, Tourists/Travel, Uncategorized

Me: “Thanks for calling [executive car company]. How can I help you?”

Caller:“I need to make a reservation.”

Me: “Sure where is the pick up?”

Caller: “A hotel called the George V?” *she pronounces it like the letter ‘V’* “It’s in Paris, France.”

Me: “Okay.”

Caller: “Oh, wait. It’s called the hotel five!”

Me: “That makes sense, since the V must be a roman numeral.”

Caller: “Yeah, V must mean 5 in French. It was confusing to me and you because we are English.”

Me: “Haha, yeah. That must be it…”

Daddy’s Little Hacker

| Oregon, USA | Family & Kids, Spouses & Partners, Technology, Uncategorized

Me: “Thank you for calling [business]. How can I help you?”

Caller: “My girlfriend didn’t get her gift, and I want to know why.”

Me: *looking into order* “Sir, I see that we received an email from you asking that we cancel the order, so we did.”

Caller: “That’s impossible! Why would I do that? What email address was the email from?”

(I verify his email address.)

Caller: “Well, that’s the right address, but I didn’t send the email, you must have done it!”

Me: “I’m sorry sir, but are you saying that I somehow hacked into your email account?”

Caller: “Well, someone there hacked into my account!”

Me: “Does anyone else know your password by any chance?”

Caller: “No, I never give it out to anyone, that would be stupid.”

Me: “At this point, I’m not sure how else to look into this. If you’re sure no one else has your password, let me get someone in our loss prevention department involved. They may know more. I’ll call you back when I have more information.”

(I explain this all to someone in loss prevention and she calls him back. Later, she tells me what she found out.)

Loss Prevention: “Turns out his daughter canceled the order because she doesn’t like dad’s new girlfriend.”

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