Wish You Could Scrub Away This Customer

, , , , | Right | February 17, 2021

I work at an upscale deli and restaurant. I am bubbly and cheery to every customer. I like most of my regulars but there is this one that is always a jerk.

He comes in pretty often around lunch. He’s probably in his late twenties or early thirties. He always wears scrubs. He’s aggressive and demands free food because “we messed up his order last time,” even though I know we didn’t. He tries to pull this with every employee.

He answered his phone once when I was in the middle of taking his order and, presumably, he was talking to someone else in the medical field, because he angrily sighed and said:

Customer: “Just give her fat a** [specific quantity of medicine]—”

He continued to chat on the phone while also trying to whisper his order with me. He got frustrated juggling the conversations when I had to ask standard questions like, “Here or to go?” and, “What kind of bread?”

He once wanted to try our avocado and jicama salad, except he couldn’t pronounce “jicama.”

Customer: “I’ll have that avocado and whatever salad.”

I tried to be helpful and educational as quite a few customers can’t pronounce it.

Me: “The jicama?”

Customer: “Yeah, the avocado and s*** salad.” 

The icing on the cake is when I am on the counter by myself. It’s a slow day and one of my managers is in the back. She’s new also and was hired at the same time as I was.

I haven’t seen this customer for a month, thank goodness, but in he comes, swaggering up to the counter. I greet him as I greet all my customers and get his order ready. As I’m packing up his salad, he asks:

Customer: “I haven’t been in in a while. Did you miss me?”

I don’t like the look he’s giving me, basically leering, and I feel uncomfortable. I don’t want to answer “yes” and give him ideas. I answer with a safe:

Me: “I miss all my customers!”

Customer: “You’re full of s***. You know that, right? So full of s***.”

I stop what I am doing and glare at him. I am so stunned that I don’t know what to say, except:

Me: “I don’t think so.”

Customer: “Oh. I was just kidding.”

He spoke in a flat tone, obviously not meaning it. I rang him up with a chilly disposition and complained to my boss later.

Unfortunately, she hadn’t heard him say that and we couldn’t ban him. He still came in from time to time, but I wasn’t as cheery talking to him. I low-key wanted him to complain to my managers so they could tell him, “What do you expect from telling people they are full of s***?” He never did and I left the job a while later. I saw him once at the grocery store I started working at, but he didn’t have scrubs and was wearing faded and worn-looking clothing. Maybe he got fired for having no bed-side manner?

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Art Is… Complicated

, , , , , , | Learning | February 17, 2021

I was a physics major, but there were still some general education courses that were required. Although a few had some useful information, most of them were worthless. I went to the first few classes, and if I found that they contained no useful information, I would not read the books or go to the lectures except when needed. One of these courses was called “Survey of the Arts.”

For my midterm essay, I argued that art movements typically have patterns opposing societal change, such as the “Romanticism” art movement standing against increasing industrialization and a decreasing sense of individual dignity.

For my final essay, I argued that art movements typically have patterns reflecting societal change, such as the “Realism” art movement being caused by increasing industrialization and a decreasing sense of individual dignity.

I got good grades on both.

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Excused Of Fast Food

, , , , | Right | February 16, 2021

I decide to stop at a fast food joint for a bite to eat. When I get there, the place is pretty much dead. Aside from me, there are two other customers: one at the counter ordering and one sitting at a table by one of the windows. I get in line and, once the other customer finishes ordering, I step up to give my order. As I do, the lady by the window speaks up.

Customer: *Shouting* “Excuse me!”

The cashier, the other customer, and I all turn to look at her.

Customer: “I was here first!”

We all sort of look at her, but she makes no attempt to get up or approach the counter; she just sits there staring at us. Finally, I shake my head and turn back to the cashier.

Me: “Ooookay, then. So, I’d like a—”

Customer: “Excuse me!”

I pause while the cashier glances over, before shaking my head again.

Me: “I’d like a [combo], with [substitution] instead of fries.”

The cashier glances at the crazy lady again.

Cashier: “Right. Um, that will be [price].”

Throughout this, the lady kept repeating, “Excuse me!” over and over, continuing until I got my receipt and stepped off to the side. After that, she quieted down but still stayed in her seat. She continued to sit there through me getting my food, sitting down at a table to eat, and cleaning up after I finished.

I’m thinking that she hoped that if she sat there long enough, they’d come over and give her special treatment by taking her order at the table. Here’s hoping they kept ignoring her and her entitled ego.

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Demanding To A Fault(line), Part 3

, , , , , | Right | February 16, 2021

Customer: “Hello! I live in Chicago and am looking to book a trip to Los Angeles, but I have heard there have been a lot of earthquakes in Alaska lately. I wanted to know if you all had felt them down there and if it was safe.”

Me: *Confused* “Alaska? Ma’am, Alaska is extremely far away from us. We wouldn’t be affected by their earthquakes.”

Customer: “No! Alaska is on the west coast just like California! I want to know if you have felt the earthquakes and if it is safe! I read all about the earthquakes happening there.”

Me: “Ma’am, we haven’t felt any of the earthquakes here. Alaska is over 3,000 miles away from us.”

Customer: “Look. I just want to know if it is safe because you are both on the west coast!”

Me: “Ma’am, have you felt the earthquakes? Chicago is the same distance from Alaska as Los Angeles is.”

Customer: “Ugh, you are so unhelpful!” 

Related:
Demanding To A Fault(line), Part 2
Demanding To A Fault(line)

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This Meal Has Kicked The Bucket

, , , , , | Right | February 15, 2021

I’m eating at a local restaurant that has a metal bucket with a roll of paper towels and condiments on every table. While we are enjoying our meal, I notice a woman moving quickly through the crowd toward the restrooms, dragging a small child by the hand. Just past my table, the kid puts on the brakes, looks up, and starts doing that thing people do when they are trying not to puke but are going to fail.

The man at the next table over shoves a bucket into the kid’s hands just in time. I didn’t even see him move, but judging by the condiments scattered around his table, he must have dumped his bucket and handed it to the kid, and just kept on eating like nothing had happened.

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