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Taxi Unfare, Part 2

, , , , , | Working | October 16, 2020

My husband, our toddler, my brother-in-law, and I are just leaving the hospital. We call a taxi, knowing the bus ride home will be too strenuous.

The driver of the taxi is altogether unpleasant. He rolls his eyes and shakes his head as he watches us install the child’s car seat, which should have been our first clue. As we are buckling in, I take a glance at the meter and am immediately confused. It reads $4.60 and then moves to $4.80 just as we leave the parking lot. I am not completely certain that is correct but resolve to check the base fare — which is posted on the outside of the taxi — when we get home.

As soon as we pull in, I know something is wrong. He “lets” me have twenty cents off of the fare that is read on the meter and just in general looks put out. As I leave the taxi, I indeed realize that the base fare is only supposed to be $3.20. He argues with me, saying they are allowed to run the meter while we’re installing the carseat. Uncertain, I decide I’ll just call the company. 

The supervisor is no better and speaks to me with a condescending attitude. 

Supervisor: “Oh, we’ve never had a complaint about him before and he’s been with us for years.”

Supervisor: “Oh, he has the right to start the rates if you’re taking too long.”

Supervisor: “I’ll talk to him about courtesy and letting people know about the fare.”

And so on.

Still suspicious, I went ahead and checked the laws. As it turns out, they’re not allowed to even start the meter until everyone is seated in the vehicle, which we clearly were not. Their head office will be getting an irate phone call on Monday morning.

Related:
Taxi Unfare

Mind Reading Is Not One Of The Services We Offer, Part 3

, , , , | Right | October 13, 2020

Customer: “Hi. I don’t know how you people got my email address, but I want off the list right now!”

Me: “Okay, that’s no problem. What is your name or email address and I can remove you right away?”

Customer: “What?! I’m not giving you that! Every time I give out my personal information, this sort of stuff happens. I don’t want you to have my email!”

Me: “But, ma’am, if I don’t know your name or email address, how am I supposed to know which one to take off our email list?”

Customer: “Well, I don’t know! Don’t you have call display or something?!” *Hangs up*

Related:
Mind Reading Is Not One Of The Services We Offer, Part 2
Mind Reading Is Not One Of The Services We Offer

The Oregon Fail, Part 4

, , , , | Related | August 7, 2020

Mom: “I couldn’t find any regular milk so I got Oregon; is that okay?”

I give her a blank look.

Mom: “It’s still 1% but Oregon; is that okay?”

Me: “Oregon?”

Mom: “You know, when they feed the cows grass.”

Me: “Oh, organic! Yes, it’s fine.”

Related:
The Oregon Fail, Part 3
The Oregon Fail, Part 2
The Oregon Fail

An Absolut Bigot

, , , , | Right | June 15, 2020

I work in a theatre, and sometimes I work at the bar instead of ushering. I’ve just made a Caesar for a patron. A Caesar has clamato juice and a shot of vodka, and it is rimmed with celery salt. A minute later, he storms back, drink in hand. Also, keep in mind that I’m Asian.

Patron: “You put water in my Caesar!”

Me: “I’m sorry?”

Patron: “There’s no vodka in this! I don’t taste any alcohol! You must have put in water instead of vodka! I want another one!”

Me: *Pause* “Um, all right, that’ll be another $8, sir.”

Patron: “No! On the house! You screwed up my Caesar with water! I demand a free replacement!”

Me: “Sir, you saw me make the drink. It’s Absolut vodka.”

I show him the bottle.

Me: “I’m certain it’s not water in there.”

Patron: “Then you must refill your bottles with water! I didn’t taste the alcohol! Are you really that cheap of an Asian that you would refill vodka bottles with water to not buy vodka?! Make me another one!”

At this point, the one-minute call has been made.

Me: “Sir, you only have a minute left to get to your seat. I’m sorry you weren’t satisfied with your drink. Would you like to preorder for intermission, instead?”

Patron: “No! You cheap b*****ds will just rip me off again! Especially since you’re Asian!”

He stormed off.

Moan-y And Lace-y

, , , , , | Right | June 6, 2020

With “Back To School” season, my shoe store gets a LOT of stressed moms, but this lady is great. She enters with her two daughters, and my coworker offers to measure their feet and help her.

After finding a few shoes, they’re trying on a pair of skate shoes with two sets of laces, so you can wear both or one pair. The woman asks for my coworker’s help, and she tightens and ties the laces. Then, the woman starts arguing with her kids, halfway down an aisle, so my friend walks away after standing around for a few minutes awkwardly.

Customer: “Excuse me! Excuse me! I’d like some help!”

Me: “Yes, can I help you?”

Customer: “Yeah, there was another girl who was helping me but she just left.”

Me: “She probably thought you were done talking with her and were talking with your daughters.”

Customer: “Well, obviously not!”

Me: “All right, well, what can I help you with?”

Customer: “The laces!”

Me: “Yes…? There are two pairs, so you can see how they look with the shoes. You can wear one or both.”

Customer: “Well, obviously!”

Me: “What would you like me to do?”

Customer: “Help me! The laces!”

Me: “Do you want them tightened? Or removed? I can take the other ones out—”

Customer: “I thought this was a customer service store, but obviously not!”

Me: “If you tell me what you want, I can help you.”

Customer: “The laces! Obviously, I have to do everything myself here! Self-service, apparently!”

I walked away when she started violently tying/fixing/messing with the laces. She called back to complain to my manager that we were “giving attitude” and the like.