Unfiltered Story #89822

, , , | Unfiltered | June 14, 2017

I work at a cafe located between a dance studio and a karate studio. Because of our position a lot of kids and teens from both studios eat here. During this incident a young man in his twenties is harassing a group of teenage dancers still in their ballet leotards.

Man: Hey baby, nice a**! Can you bend over backwards for me?

The girls look uncomfortable, so I intervene.

Me: Sir, if you continue to harass my customers I will have to ask you to leave.

Man: You can’t kick me out you little s***! I’m a paying customer.

I’m about to say something when a ten year old girl in a karate gi walks up to the man.

Man: Oh, little karate kid is here, be careful and don’t break a nail. (He laughs)

Out of nowhere the little girl grabs the man, flips him, and kicks him in the groin. Now the man is lying on the floor in pain. The dancer girls and I look shocked, the little girl just shrugs and walks up to the counter.

Little girl: Can I have ice cream please?

The dancer girls offered to pay for the little girl’s ice cream, but I gave her the ice cream for free.

They’re Going To Give You Milk Out Of Spite

, , , | Right | June 3, 2017

(I work at a popular coffee shop in a mall. As such, we get very busy very quickly, and often don’t have enough people working to process customers as quickly as they’d like. Today was a very busy day.)

Me: “Hi, what can I get for you today?”

Customer: “What sort of dairy-free drinks do you have?”

Me: “We have Lactaid and soy.”

Customer: “I’m just allergic to dairy.”

Me: “Okay, we can make your drink dairy-free.”

Customer: “Could you make the peppermint mocha dairy-free?”

Me: “Yes, we can. What size would you like?”

Customer: “What’s in the peppermint mocha.”

Me: “Normally it’s espresso, peppermint syrup, mocha sauce, steamed milk, and whipped cream with chocolate shavings on top. But we can make it dairy free with no topping.”

Customer: “Okay. I need it dairy free.”

Me: “Okay. What size would you like?”

Customer: “Wait, what kind of flavours are in the peppermint mocha?”

Me: “…peppermint syrup and mocha sauce.”

Customer: “What’s in your mocha sauce?”

Me: “It’s a powder we mix with water.”

Customer: *talking with her friend and doesn’t hear me*

Me: “What size would you like today?”

Customer: “Sorry, what’s in your mocha sauce?”

Me: “It’s a powder we mix with water.”

Customer: “Do you mix milk with it?”

Me: “No, we just use water.”

Customer: “Is there any dairy in it?”

Me: “If you’d like, I could go get the mocha package and show you the ingredients.”

Customer: “Yes, please.”

(I go to the back and give myself a couple of seconds to internally scream. I get a packet and go back out. The customer has gotten one of the baristas who is busy making drinks to stop and instead talk to her.)

Customer: “I need it dairy-free.”

Barista: “Our mocha sauce is dairy-free—”

Customer: “But do you put milk into it?”

Me: “I have the packet right here that you could look at.”

(Barista gives me a look of gratitude and goes back to making drinks. Customer hums and haws as she reads the package.)

Me: “Would you like a peppermint mocha today?”

Customer: “Yes, please. Oh! But I need it dairy-free!”

Me: “Yes, I know. What size would you like?”

Customer: “Oh, wait, your peppermint syrup…” *pause*

Me: “…yes?”

Customer: “Is it dairy-free?”

(After another couple minutes she finished her order and left to pick up her drink. I heard her remark to a friend how slow we were in getting her drink made.)

They’re Terribly Attentive

, | TX, USA | Right | May 26, 2017

Me: “Welcome! How are you today?”

Customer: “Terrible.”

Me: “Oh, no, I’m sorry to hear that! What’s wrong?”

Customer: “You were actually paying attention? I just said that to see if you were listening.”

On A Diet From Allergies

| England, UK | Friendly | May 18, 2017

Friend: “Can I try some?”

Me: “But I thought you couldn’t have pastry?”

Friend: “Only when I’m dieting.”

Me: “You said you broke out in hives!”

Friend: “Only when I’m DIETING!”

(She practically ate my entire pastry, then when the waitress asked her if she wanted some more, she said she was allergic. I’ve known her for about 20 years, and I thought she was allergic the entire time…)

Can’t Distract From The Fact

| Springfield, OR, USA | Working | May 14, 2017

(I work in a coffee shop/bakery. There are usually two or three of us up front, plus one or two bakers. Today, it’s me and the cafe manager, who is nice enough, usually, but tends to be a bit passive-aggressive and always rides everyone about providing great customer service. She’s especially tough on me, because I’m autistic and sometimes don’t get social expectations right away. One day I’m making drinks and she’s at the register a few feet from me when a customer walks up.)

Manager: “Hi, welcome to [Cafe]. How can I help you?”

Lady: *a bit slowly, looking at the menu* “Yes, um… Can I have a, uh…”

Manager: *to a different customer at the pastry display* “Hi! Can I help you with anything?”

(She proceeds to walk away from the first customer to go help the other instead, leaving me and the customer standing there, dumbfounded.)

Me: *setting out the last drink I had in the queue and walking to the register* “Uh, I’m sorry about that. What can I make for you?”

Lady: “I’ll, uh… I’ll take a medium skinny chai.”

(I ring her in, then, as I’m making the drink:)

Lady: “Does she do that often? Walk off like that?”

Me: “Sorry. She’s a bit distractible.”

Lady: “Well, it’s unacceptable.”

Me: “Sorry about that.”

Lady: “Oh, you’re fine. But I really should talk to the manager about her.”

Me: “Ma’am? That is our manager.”

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