Nibbling On The Golden Years

, , , , , | Romantic | November 6, 2018

(Every morning I have a regular couple. They always order the same thing, so today I decide to try an upsell.)

Me: “Good morning, Mr. H. Is it the usual today?”

Mr. H: “Yes, please, [My Name].”

Me: “Can I tempt you to anything to nibble on this morning? We have some lovely croissants.”

Mr. H: “Oh, no, thank you. I’ll just wait for Mrs H to get back and I’ll nibble on her.”

Physical Brawls Are Not The Best Way To Resolve Coworker Conflict

, , , , , , , | Working | November 5, 2018

At the café where I work, we don’t have a tip jar, but if a customer chooses to give the cashier a tip, we’re allowed to accept it. It’s a dumb corporate policy, but there’s nothing we can do about it.

Generally, what most of us do is divvy up whatever we get with whomever else is working with us; that is to say, if I get fifty cents and only have one other coworker on the floor, he gets a quarter and I get a quarter. But this isn’t an official policy, and if someone chooses to keep all the tips that they get, there’s nothing anyone else can do about it. It’s not very good form, in my opinion, but if that’s the choice that someone makes, no one gets too bothered by it. And it’s pretty much expected that if someone doesn’t share their tips, no one else is going to share with that person; it’s a trade-off.

I have one coworker who not only doesn’t share his tips, but also loudly announces to the rest of us whenever he gets a good tip. He’s even gone so far as to wave a handful of change in my face at the end of his shifts. Although no one gets too bothered by someone choosing not to share, this guy being so “in your face” about the whole thing has always rubbed me the wrong way.

I was on the register when one of our regulars came up, and said that he paid with his card almost every time he came through, but that he wanted us all to know how much he appreciated our hard work. And then he handed me sixty dollars.

In the café that day, I had two other coworkers on the floor with me. One of them has always shared his tips with me. The other one was the hoarder I mentioned earlier. So, instead of handing out a twenty to each of them, I opened the register, broke one of the bills, and gave the sharing coworker $30, keeping the other $30 for myself.

My coworker whined. He begged. He complained to our manager. But what I had done was completely in line with our store’s policy. My coworker cornered me after my shift, got very close in my personal space, grabbed my wrist so tightly that it left a mark, and asked me what he’d ever done to deserve me “acting like a stuck-up c***.”

I was going to be mature(ish) about this. I was planning on giving him $10 and then reminding him that that’s a bigger percent than he’s ever given me. But after he called me that? I let him have it.

And then, I filed a harassment complaint with my manager. Turns out, I was not the first person he’d gotten physical with.

My coworker is now my former coworker.

You Have NOT Been A Ham

, , , , | Right | October 28, 2018

(I work in a small cafe serving coffee and basic food like sandwiches, burgers, chips, etc. We offer the option to create your own sandwich using a variety of ingredients listed on our menus. This exchange occurs with a customer one afternoon. The lady has a somewhat vague look on her face as she walks in, and she takes a moment to respond to all my questions. These are questions I have to ask so I get people’s orders right.)

Me: “Good afternoon! What can I get you?”

Customer: *pause and stares at me* “Do you do sandwiches?”

Me: “Yes! On the bottom of the menu here…” *motions to the menu listing sandwich ingredients* “…are all the things you can have in a sandwich. You can have them fresh or toasted.”

(The lady says nothing for a moment and appears to read the menu.)

Customer: “The carrot, lettuce, cucumber, and tomato, please.”

Me: “So, you’d like just a salad sandwich.”

Customer: “Yes.”

Me: “So, you don’t want any meat in that one?”

(I motion again to the meat options; we offer chicken, ham, or turkey as meat fillings.)

Customer: “Beef!”

Me: “I’m sorry, but we don’t have beef. How about ham?”

Customer: “Yes.”

Me: “Okay. So, a ham and salad sandwich. Was that fresh or toasted?”

Customer: “Toasted.”

Me: “Okay! Would you like us to put the salad in the sandwich after the bread is toasted so it doesn’t go limp?”

Customer: “What? No. On the side.”

(I’m confused now, because she said she wanted salad in the sandwich.)

Me: “Okay, wait… So, you would like a side of salad instead of the salad in the sandwich?”

Customer: “Yes.”

Me: “Okay. So, you would like just the ham in the sandwich, and a side of salad with that?”

Customer: “Yes.”

Me: “Okay. So, that was just ham in the sandwich. No cheese or anything else, right?”

Customer: “Oh, yes, cheese!”

Me: *now inwardly screaming* “Okay! So, you would like a ham and cheese toasted sandwich with a side salad?”

Customer: “Yes.”

Me: “Was that white bread or multigrain?”

Customer: “Multigrain.”

(I finally got to ring her up for what I hoped was actually what she wanted. She got her order, ate it, didn’t complain, and left. I am baffled and exhausted by trying to get the order from this lady. Was it really so hard to say, “Ham and cheese toastie with salad on the side”?)

Tearing Chunks Of Meat Out Of Their Argument

, , , , , | Right | October 23, 2018

(I am a vegetarian working at a popular cafe chain that serves soups, among other things. There’s a very scant picking for non-meat eaters, but most customers appreciate that I can help them. A college-aged couple comes up to my till.)

Girl: “Hi. We’re vegetarian. Can you tell us what we can eat?”

Me: “Oh! Of course. Well, you can have anything from the bakery section, or you can have—” *rattles off a list of options*

Boy: “Hm, okay. Well, we want a bowl of broccoli cheddar.”

Me: “Unfortunately, that soup is not vegetarian.”

(The couple exchanges looks and scoffs.)

Girl: “You’re telling me there’s meat in the broccoli cheddar?

Me: “Yes, it’s made with chicken stock.”

Boy: “Yeah, sure there is. Whatever. Give us a bowl of French onion, and don’t even try to tell us there’s meat in that.”

Me: “Sure thing.”

(The couple received their order, a soup made of caramelized onions stewed in beef broth. If you’re a vegetarian, make sure you actually research the menu before you quiz the vegetarian cashier.)

Wish They Would Just Man-Go Away

, , , | Right | October 20, 2018

(We serve a mango and banana smoothie at the small bakery and cafe I work at. Bear in mind this cafe is located in Ohio.)

Customer: “Is the fruit in your smoothie locally grown?”

Me: “No, I’m sorry.”

Customer: *in a very annoyed tone* “Well, most restaurants around here try and use local produce and really focus on supporting local farmers.”

Me: “We do, too; almost all of our produce is locally sourced. We just can’t get local bananas and mangos.”

Customer: “I’ve seen some businesses do some pretty amazing things.”

Me: “Well, it’d be pretty d*** amazing if you could find locally grown tropical fruit in Ohio where we get buried the h*** in snow for months every year.”

(I have no idea what he expected me to do, but he argued with me forever.)

Page 4/59First...23456...Last