Cents-less To Argue

, , , | Right | November 6, 2017

(I am a cashier in a discount hardware store. The store policy is to sell plastic bags for three cents, but when my manager is not on duty, my coworker and I give them away when the customers ask nicely. However, this happens after checking out a lady, when my manager is on duty.)

Customer: “Do you have a bag, please?”

Me: “I have plastic bags, and they cost three cents. Would you like one?”

Customer: *suddenly yelling at me* “WHAT? I’M NOT PAYING FOR A BAG! WHAT HAVE I DONE TO YOU? LAST TIME I SHOPPED HERE I CAME TO YOUR REGISTER AND YOU DID NOT CHARGE ME FOR A BAG! I WAS NEVER CHARGED FOR A BAG! WHAT’S WRONG WITH YOU?”

(The whole store goes silent and stares at us. Completely surprised at the sudden outburst, I let her glare at me a few seconds before responding.)

Me: “That’s probably because my manager is watching us today, madam.”

Customer: *suddenly quiet* “Oh.”

(She puts her hand over her mouth, then hurries to stuff her purchases in her purse. She blushes, not looking at me anymore.)

Customer: “I didn’t say anything.”

(She hurried out of the store, avoiding eye contact. Luckily, my manager just shrugged it off.)

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