Scoring An Eight On The Does-Not-Listen Scale

, , , , , | Right | October 18, 2017

(At our shoe store, we have five aisles. Each aisle has signs that tell the sizes. A customer walks in the store and looks at a display shoe, and then comes up to me asking me if we have it in size eight.)

Me: “Here’s everything we have in size eight. Go ahead and look around and let me know if you have any questions.”

Customer: “Do you have that shoe in size eight?”

Me: “We don’t have it in size eight, but we have some other shoes that looks similar to it right here on this wall.”

(Five minutes later, she gets shoes from size seven-and-a-half.)

Customer: “Excuse me; I have a question.”

Me: “Yes, ma’am, go ahead.”

Customer: “Do you have this one in size eight?”

Me: “Ma’am, everything we have in size eight is on the size eight’s wall. We don’t have anything in the back room!”

Customer: “So, you don’t have it in size eight?”

Me: “We don’t.”

Customer: “Can you double-check if you have it in the back?”

Me: “…”

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