Chatbot Malfunction

, , , , | Working | December 4, 2017

(I am on an online support chat with my service provider, and this little exchange happens around the end of it.)

Customer Service: “In the meantime, one quick question: how has your overall experience been with [Service Provider] so far?”

Me: “Not too bad, I suppose. The bill seems to be rising steadily with every moment, which has me a bit worried.”

Customer Service: “[Service Provider] always strives to provide the best service experience to our beloved customers.”

Me: “…Uh.”

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