(I’m waiting in line at the grocery store. This particular chain of stores has a one-day 10% off promotion at the beginning of every month. The minimum dollar amount to qualify for the 10% discount used to be $35 before taxes, but this has been raised to $50 in recent years. There are two customers ahead of me in the line. One is just finishing up paying and the other is tapping away at her smartphone. As the first customer gathers up his bags and leaves, the second customer begins blaring loud rock music from her phone and puts it in her pocket before greeting the cashier. A group of tall, boisterous young men join the line behind me. They have no concept of personal space and keep wandering around behind both me and Loud Rock Lady. For some reason, this causes her to glare and hiss at ME to keep my distance. I resist the urge to say something snarky about not being able to hear her over her obnoxious music and ignore her, instead. The cashier finishes ringing up Loud Rock Lady’s things.)
Cashier: “So, that comes to $38.00; how would you like to pay today?”
Loud Rock Lady: “Did you give me my 10% off?”
Cashier: “Oh, sorry, but that’s for a minimum $50 purchase.”
Loud Rock Lady: “Really? It used to be $35.”
Cashier: “Yes, it used to, but it’s been $50 for a while now.”
Loud Rock Lady: *emphatic sigh* “Oh, well, just add on two more of these tissue bundles and I’ll pick them up on my way out.”
Cashier: “Well, that would put you just above $50, but the $50 minimum is before taxes and there’s already $3 and change in tax on your current total, so…”
Loud Rock Lady: *groans and rolls her eyes* “FINE, uh, just throw on three more of these avocado dips, then. I’ll go get them now.” *disappears back into the aisles*
(I’ve already done the mental math and know exactly where this is going. The cashier scans the container three more times. Lo and behold, the total is still below $50. She gives me an apologetic smile and shrugs as we wait for Loud Rock Lady to come back.)
Loud Rock Lady: *stomps back up and thrusts three more dip containers onto the counter* “There, ha! You’re lucky I love this stuff! Did you take off my 10%?”
Cashier: *clears throat uncomfortably* “Actually, you’re still under by—”
Loud Rock Lady: “Oh for Pete’s sake… well, go ahead and scan two more of those dips, then! Might as well, they’re basically free!”
(She suddenly turns and grins at me, looking pleased with herself. I’m thoroughly enjoying the spectacle at this point, so I smile back pleasantly and wait to see if either she or the cashier realizes that she’s still several cents shy of the required pre-tax total.)
Loud Rock Lady: *oblivious* “Go on, then. Scan your thing or whatever so I can pay!”
(The cashier obediently scans the barcode for the discount, but no money comes off. The cashier either doesn’t notice or care, and Loud Rock Lady is already too fixated on cramming her credit card into the reader to double-check the final total herself. As her payment goes through and the receipt prints, she suddenly stares worriedly back up at the screen, now cleared for the next transaction.)
Loud Rock Lady: “You did give me my 10% off, right?”
Cashier: “I definitely scanned the code.”
Loud Rock Lady: *all smiles again* “Great! I’ll just leave my bags here while I go pick up those last two dips, then.” *dashes off*
Cashier: *stares after her for a moment, then looks at me and chuckles* “Well, that was… interesting.”
(With my small number of items and the cashier hustling to get the line moving again, I had paid and was out the door before Loud Rock Lady even got back. I wonder if she ever checked her receipt and realized she spent almost fifteen extra dollars in order to save absolutely nothing. I would have loved to see the look on her face.)