Six Inches Can Make All The Difference
On Sundays, we have a “super Sunday deal” which discounts all footlong subs to $7 if you buy a drink, as well. A customer has purchased a six-inch meatball sub, which costs $5.45. She buys a 600mL bottle of soda for $3.75.
Me:
“That’ll be $9.20 all up, thanks.”
Customer:
“Excuse me, where’s the deal in that?”
Me:
“I’m sorry, I don’t understand.”
Customer:
“Your sign says that if I buy a sub and a drink, the sub will only cost $7! So why is my sub not $7?”
Me:
“That deal only applies to footlong subs and you have ordered a six-inch.”
Customer:
“Can’t you just give me the $7 deal with the six-inch, then?!”
Me:
“But you ordered a six-inch meatball sub. That costs $5.45.”
Customer:
“So what?”
Me:
“So, what you’re telling me is that you want me to charge you $7 for a sub that normally costs $5.45?”
Customer:
*Pauses for a few seconds* “No.”
The customer handed me $9.20 and quickly headed for the door.