Not Going To Hand Over An Apology

, , , , , | Right | December 10, 2018

(I work at a supermarket that only offers organic products. We have regular automatic sliding doors. I am ringing up customers when I hear someone entering, and immediately after this a child, maybe around two years old, starts to cry. I turned to see what’s wrong as a woman dashes into the store, holding her crying child and giving me a death glare. Even before I can even ask what happened, she starts yelling at me.)

Woman: “My son’s hand got stuck in that stupid door!”

Me: “Well, that’s unfortunate. Will he be all right?”

Woman: “Of course not! I bet it’s going to swell!”

(I already am puzzled at how it would be humanly possible to get your hand into that tiny slit at the side of the door, but I know that she is going to blame me for whatever happened. I apologetically look at the customer I was ringing up.)

Me: “Would you excuse me for a second? I need to get something to cool his hand.”

(Luckily, they are very understanding and I hastily get up, leaving the already insane amount of customers in the line to wait. Luckily, a coworker hears me talking and goes to get a cool pack before I can. I get back to what I was doing before, to see that this woman has already snatched a popsicle out of the freezer next to the registers to cool the kid’s hand. He seems to be better now; he’s stopped crying, and looks around as my coworker hands them the cool pack.)

Woman: “That was about time!”

(She then snatched it out of my coworker’s hand but continued to cool her son’s hand with the popsicle. My coworker gave me an annoyed look. Just a few minutes later the woman rushed out of the store and I saw her son eating the popsicle; she never paid for it. A few days later the same coworker told me that she came back the day after to complain about me to our manager. I “never apologized” to her and acted completely rude. What should I have apologized for? For her not telling her kid to not stick his hands everywhere they fit? Luckily our manager took my side and I never saw her again.)

Unfiltered Story #115387

, , | Unfiltered | July 2, 2018

I had decided to stop at the grocery store to grab a few items. I heard this exchange:

Employee in stockroom: *Sneezes loudly*

Employee at front registers (over intercom): Bless you!

Making Things Wheely Hard For Himself

, , , , , , , , | Working | February 4, 2018

I use a wheelchair to travel, and most airports believe me when I say that I can push myself.

But this employee…

He refused to let me push myself, wouldn’t leave when I asked him to, complained in German — thinking I only spoke English — that he had to wait around for me, and arranged my taxi without even once asking me anything. He even had a sarcastic, “I’m sure you can push yourself, sweetie,” response, and referred to another wheelie passenger and me as “zwei Stück,” meaning “two pieces,” as if we were luggage.

Maybe if he bothered to listen to me, he would have realized that I’m fluent in German and that I decided to file a complaint.