Unlucky For Some

, , , , , | Working | March 12, 2018

My family recently took a trip to Boston for a long weekend. We flew up early Saturday morning and were returning home late Tuesday evening. Since we got in so early, around nine am, my mom paid a little extra for the hotel to give us early check-in, so we could get settled before heading back out.

We were given the room 444, which I chuckled at, having recently learned that the number 4 is like 13 in China: bad luck. We went up to our room only to find a woman already there, in her pajamas. We went back to the lobby to clear it up.

As it was so early, breakfast was going on, so my brother and I went to eat something. Our mom came back about twenty minutes later with new room keys. Apparently, the night auditor had let their friend use an unbooked room, thinking that no one would be in there until the regular check-in time.

My mom got the extra fee waived for her troubles, and we got an extra breakfast. We came out positive in my book, but I don’t think the night auditor can say the same.

Littered With Hints About His Litter

, , , , , | Right | February 17, 2018

(I am working alone and a family with small children walks in. The children start running around, messing with the displays and trying to go behind the counter, while both parents ignore them and order. I am trying to both control the children and take the order at the same time. I am very much an animal person, but not so much a children person.)

Father: “Children are amazing, but they do take a lot of patience, huh?”

Me: *frustrated but still smiling* “I am actually not planning on have children. My dog is my baby!”

Father: “Yes, but you have to be patient with children.”

Me: “And that’s why I love my dog!”

(He was fuming, but his wife got the hint and quickly gained control of their three young kids. Thank you, kind woman!)

The Fishy Customers Are The Most Interesting

, , , , | Right | February 17, 2018

(I’m finishing ringing up a customer and what appears to be his grandson.)

Me: *giving them their order* “Enjoy your movie!”

Customer: “Want to see something cool?”

Me: *curious* “Um… Okay.”

Customer: *holds up a picture on his cell phone of himself holding what looks like a very large fish* “I caught that myself, back in the creek over there!”

Me: *not knowing what to say* “Oh. Nice!”

Customer: “He took the picture!” *gesturing to his grandson*

Me: “Good job!”

(They took their order and left. I’m still slightly confused as to why he would want to show me that. It made for an interesting story, though!)

Doesn’t Understand The “Custom” Part Of “Customer,” Part 11

, , , , | Right | February 12, 2018

(I am working the night shift by myself. Many people come in asking for me to make change, and if I can, I will, but since I am unable to open the safe, I often have to turn people down. Two people come in, wanting to make change. They tell me they do not want to buy anything.)

Customer #1: “Hey, can you make change?”

Me: “I’m sorry, but no.”

Customer #1: “Why not?”

Me: “Because I wouldn’t be able to make change for the customers the rest of the night.”

Customer #1: “We are customers!”

Me: “You already told me you weren’t planning on buying anything.”

Customer #2: “We came in the building, so we are customers!”

Customer #1: “She’s exactly right! We are customers! Give me the name of your manager!”

(I promptly gave her the name of both owners and my managers. I wish them luck, since I have been told a couple times before not to open my drawer unless it’s for a transaction.)


Doesn’t Understand The Custom Part Of Customer, Part 10
Doesn’t Understand The Custom Part Of Customer, Part 9
Doesn’t Understand The Custom Part Of Customer, Part 8

Doesn’t Have Hundred-Percent Comprehension

, , , , , | Right | February 2, 2018

(I have just started my shift and I only have $100 in my till, as per policy.)

Customer: “I would like change for a hundred.”

Me: “I’m sorry, but I don’t have enough change at this time.”

Customer: “Then I would like an iced coffee with cream and sugar, please.”

Me: “Okay, the total will be [less than a five].”

Customer: “Well, here is my hundred.”

Me: “I’m sorry. I don’t have change for a hundred.”

(He continued to stand there staring blankly at me for a few minutes, holding up the next customers I was trying to serve, before walking out in a huff.)

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