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Putting That Problem To Embed

, , , , , | Working | April 19, 2017

Recently, we have been working on expanding our audience through social media and digital publications. The director of our nonprofit signed off on this project, which entailed two new positions and a suite of stock photo and web services products. We start integrating social media embedded posts and share links into many of our online publications. One day, the director starts urgently calling and emailing, and ends up yelling at us in person about something “seriously wrong” with a recent story. He keeps saying that the link in the story is broken and no matter where he clicks, it takes him off the page and he can’t figure out how to go back. He also keeps asking why we added “such crap” to the story after he signed off on the content. This all rings alarm bells, and we’re desperately checking the page to see what happened to the code or if someone hacked the site.

Not seeing anything wrong, we ask him to demonstrate. He furiously goes to his computer, opens the story, and clicks on an embedded tweet, which launches Twitter in a separate window. “Why are we including THAT?” he shouts, pointing at some rude comment replying to the original tweet. “And why can’t I read the rest of the story?”

We try our best to explain that he is now on Twitter, he can close the new window, and he’s seeing replies to the Tweet we linked to, not anything that we chose to put online. He doesn’t understand and insists that we remove the offensive comment. Eventually, we just had to stop using embedded tweets because he freaked out each time and could not understand that we can’t control comments on a site that’s not ours.

A Hot Slice Of Justice Is Required

, , , , | Working | April 16, 2017

Years ago I worked at a popular chain coffee shop. I was born and raised and still live in one of the most expensive areas in the country. At the time I have gone back to college full-time, so I work full-time as well to try to keep up with my bills. Most of my coworkers are teenagers who live with their parents, with two other exceptions besides me. The company launches a new promotional program for a paid incentive card and offers a competition of sorts to try to sell memberships with cash prizes for the stores that sell the most in the district at the end of the introductory period.

To motivate us the store manager says if we win anything, the staff members will split any cash prize the store earns. My fellow rent-paying coworkers and I knew that money would go far for us, so we all hustled like crazy and sold memberships to as many customers as we could. Our store ends up coming in first in the district. And then our manager says he has changed his mind about splitting the prize and will use the money to throw a staff pizza party instead.

The three of us who were counting on the cash were understandably pissed off, but given how we were all hand-to-mouth we weren’t about to turn down the free food. We weren’t any less pissed off when a few weeks later, the coworker who picked up the food told us what it had cost. Which made us realize that the manager had not in fact spent even close to the whole prize total on the ‘celebration,’ but pocketed almost half of it for himself.

Never Going To Retire That Narcissism

, , , | Working | April 11, 2017

When my boss retired, I was instructed to make a PowerPoint for his going away party. Something featuring a bunch of pictures of him, so we could all remember his time with us and how much we were going to miss him. It was to be set to music.

It was my retiring boss who told me to do this.

Cancer Can Do A Real Job On You

, , , , , , , | Hopeless | April 9, 2017

(We have a 24-year-old who works basically as a receptionist for our box office. She answers the phones, directs workers, and handles little stuff for us so we don’t have to. It’s clearly her first office job after a string of terrible retail jobs, and she’s confessed she’s afraid she’ll mess up and have to go back to retail. Because part of her job is answering the phone, we ask that she not answer her personal phone if it rings. She usually just keeps it in her purse until break. One day I notice she has it sitting on her desk and keeps glancing at it.)

Me: “Everything okay?”

Worker: “Oh, yeah, sorry. I’ve got an important phone call due soon. Would it be okay if I answered it? Sorry, it’s really important.”

Me: “Sure, just let [Coworker] know so she can cover the phones while you do.”

Worker: *look of utter relief* “Thanks. It’s from my doctor and they were supposed to call yesterday.”

Me: “Doctors, man. They never call back when they say they will.”

(About an hour late, I hear buzzing, and then see [Worker] bolt down the hallway, phone in hand.)

Me: *to Coworker* “Any idea what’s going on? I’m getting worried.”

Coworker: “She wouldn’t say. I hope it’s nothing bad. I feel really bad for her sometimes, you know? She’s told literal horror stories of having to work at her other jobs while sick, or not being allowed to call off and she sometimes acts like the smallest mistake will make her lose this job. Yesterday she told me about how she had to miss a funeral because her last job wouldn’t let her have the day off.”

Me: *shuddering* “I do not miss retail. I have no problems letting her go home early if she needs it. You?”

Coworker: “Nope.”

([Worker] comes back, kinda pale, and looks like she’s trying not to cry. She goes straight to her desk and sits down, pulling up her work and tapping half-heartedly at the keys. [Coworker] and I exchange glances.)

Coworker: “[Worker]?”

Worker: *sniffling* “Yeah? Sorry. Hang on; I have a tissue in my purse… Sorry, sorry, would it be okay if I went home? I know it’s sudden but I can come in early tomorrow or—”

Me: “No, it’s fine; it’s fine. Are you okay?”

Worker: “I… just found out I have cancer. Um, I’m probably going to need to put in my two weeks while I get treatment—”

Me: “What?! No, absolutely not! You go home and get everything situated. If you feel up to it, come in whenever you want tomorrow and we’ll get this sorted. I’m gonna drive you home, and don’t worry about your job. Worry about your health!”

(She wound up needing surgery and a few rounds of chemo, but our parent company had no problem holding her job for her in the meantime, and even took up donations to help her pay for everything. She’s currently in remission and I’m happy to say she still works for us. I shudder to think what would have happened if she’d been at her old job when that happened…)

24: The Wal-Mart Conspiracy

, , | Working | March 8, 2017

I work at a big chain store and we have been having problems with 24-hour challenges (where people stay inside a store for a whole 24 hours and post about it on YouTube), but my manager refuses to do anything about it since us staying later would result in overtime and he’s cheap. I have suggested scheduling us later and on my own time I check bathrooms and janitor closets before closing but when I’m not there the manager just wants us to get out quickly. I am on break one shift when my little sister bursts into the room, holding her smartphone.

I look and it’s some teenager, between 16-17, staying 24 hours in OUR LOCATION not once but twice! I make my sister show it to our boss who claims it isn’t our location. I can tell because they filmed in the parking lot in the beginning and I can see the surrounding stores. The boss then starts being really picky with me during my shifts to the point where I almost want to quit.

My manager just got promoted. He is terrified of getting fired so he wants the supervisors to think everything is OK.

I decide to take this to my supervisor. When I show the supervisor the video and point out the obvious clues that it was from our store he goes to the security footages which prove that indeed it was our store and the MANAGER was on duty then. Even better, in places with audio, we can hear the manager telling staff to not bother with bathroom checks because he needs to get home quickly.

My manager was called in for an inquiry and was put on probation AND the supervisor helped make the schedule so that for the next few months I wasn’t working when the manager was.

Even better, someone snuck in again and the manager was fired! HA!