Sick Of Your Schedule Changes

, , , , , | Working | July 3, 2018

(I am 19, and my first job starts me off in a call center that’s notorious for having a high turnover and very strict policies. After training, my trainer gives me my days off and hours.)

Trainer: “You have Tuesday and Wednesday off, and Sunday is a short day. You must call if you’re not going to make it.”

Me: “Tuesday and Wednesday, got it.”

(My supervisor nods in confirmation. I end up going off on that schedule. On Friday, I am pulled into the office.)

Supervisor: “Why did you miss a day?”

Me: “What do you mean?”

Supervisor: “You didn’t come in Tuesday.”

Me: “But that’s my day off. That’s what my trainer said. Here’s the schedule.”

Supervisor: “It’s Wednesday and Thursday. Now, because you have an unexplained absence, we’ll dock your sick days for the rest of the probation period.”

(I had come in Thursday to work, so essentially I still worked the same hours. I tried to show them the schedule I was given, but they refused to look at it. Fast forward about a month: I ended up getting a horrific stomach bug that lasted an entire 48 hours, where I ended up vomiting every three hours or so and thus had no sleep, but since I had lost my sick days, I couldn’t call out. I ended up arriving at work, clearly sick as a dog, exhausted, and then my floor supervisor put me on a computer with a broken headset so I wouldn’t even able to do my job. Without anything to focus on, my exhaustion caught up to me, and I ended up nodding off. I was promptly taken to the office and fired. I ended up throwing up about as soon as I exited the building. Part of me wished I had taken my time so I could’ve vomited on my supervisors.)

How Dare You Use Your Time Off As You See Fit?!

, , , , , | Working | July 2, 2018

(I’m visiting some family and we’re at a café when I get a call from work. I’m a salesman and tech in a national electronic store in the Ottawa region.)

Me: “Hello.”

Manager: “Hey, [My Name], I know you have tonight off, but I’m in a pickle. I need you to come in right now.”

Me: “I’d love to, but I can’t be—”

Manager: “No, no, you don’t get it. I’m alone; it’s packed.”

Me: “The evening shift can’t cover by coming in earlier?”

Manager: “They should have started at one pm today. No one showed up, and the day staff all left without me realizing what was happening. I only have my last guy for another hour, and no one’s answering their phone.”

Me: “Okay, wow. I understand but—”

Manager: “No buts—”

Me: “No, I’m serious, I can’t—”

Manager: “No, I’m serious. I’m even offering you overtime for this.”

Me: “Erm… Thanks for the offer; it’s not that I don’t want to, bu—”

Manager: “I said no buts, d*** it!

Me: *sigh* “I have some conditions, then.”

Manager: “As in?”

Me: “You pay for the time I’ll be travelling—”

(All my relatives have stopped talking and are now listening while eating or drinking, realizing I might ditch them right there and then. Since we came in with only my car, I would have to bring back my mom, too.)

Manager: “Fine, no problem. You’re on the clock from right now.”

Me: “Perfect, and I will arrive somewhere around 7:30 pm, an hour and a half before close.”

Manager: *not really listening as he seems busy* “Okay… Yeah, super! See you in half an hour.”

Me: “NO! I said see you in three hours!”

Manager: “What, you just said… It’s barely past four o’clock! What gives?”

Me: “Well, if you could let me explain, as I’ve been trying to do since the beginning: I’m in Montréal, and with the current traffic conditions of the rush hour, it will take me over three hours to make the normally two-and-half-hour-drive from here, not to mention I need to drop by my house to get my uniform. You won’t see me until an hour and half before close.”

Manager: *long pause* “Are you kidding?”

Me: “No, I’m not.”

Manager: “D*** it! I’ll have to… Wait! Why are you in Montréal?”

Me: “Why am I in Montréal?” *cue weird looks from my relatives*

Manager: “Yes! Why are you in Montréal?”

Me: “It’s my day off.”

Manager: “I know that, but why aren’t you in Ottawa?”

Me: “Er, I mean, I’m visiting… I’m with…” *realizing he’s trying to make me justify why I’m not home and available to his beck and call* “You know what? No, I won’t tell you why. It’s none of your business, and frankly I’m appalled you’re even trying to make me justify my reasons for not being available, so I’m not coming in anymore.”

Manager: “But—”

Me: “No buts! Text me if you need help contacting some of our colleagues.”

(I hang up.)

Mom: “Did your boss really ask you why you were using your free time as you see fit?”

Me: “Yup! He’s getting an earful next time we work together.”

(It didn’t come to an earful, as he apologized first. My boss was so frustrated to realize almost three hours after they were supposed to clock in that all the other colleagues were no-show-no-calling, all at the same time. He blew a fuse being alone in the entire store for the evening, hence his attitude with me during the phone call. I was able to find him another manager from another store that evening that could help him after his regular shift, and he brought another employee with him. Word got around about this event, and all the managers of the district didn’t want to give them the pleasure of claiming employment insurance benefits by firing them. So, the faulty colleagues left the company by themselves shortly after, because not a single store would give them enough hours, knowing what happened.)

Don’t Want To Go Through This Cycle Again

, , , , , , | Working | July 1, 2018

(Management recently received a memorandum from the head office regarding internal theft. They have held a meeting to discuss the newly implemented policy.)

Manager: “When your shift ends, one of the managers or supervisors needs to check your belongings before you leave. This includes but is not limited to purses, jackets, backpacks, and whatnot.”

(Most of my coworkers let out a disappointed sigh. I, on the other hand, remain quiet and keep my poker face on. True to my manager’s word, at the end of my shift, he approaches me for a bag check.)

Manager: “Okay, [My Name], I just need to check your belongings now.”

Me: “Oh, sure, no problem!”

(I should mention here that unlike most of the staff, I don’t commute by car or bus. I ride my motorcycle to work.)

Me: “Okay, here’s my bag.”

Manager: *checks bag*

Me: “And I’ll just take my jacket off. Make sure to check every pocket, including the hidden ones.”

Manager: *checks jacket*

Me: “And here’s my helmet.”

Manager: *checks helmet*

Me: “Oh, whoops, I forgot to take off my chest and spine protectors.”

Manager: *checks protectors*

Me: “Here are my gloves.”

Manager: *checks gloves*

Me: “How about my boots? Who knows what can fit in there?”

Manager: *checks boots*

Me: “All right, anything else?”

Manager: “I think that’s everything. Okay, you’re free to go. Have a good night, [My Name]. Ride safe now.”

(We go through this routine for about three more shifts. On the shift after that, however…)

Me: “All right, I’ve clocked out. I guess it’s time for-“

Manager: “No!”

Me: “But what about internal theft?”

Manager: “I don’t care! Get the h*** out of here, [My Name]!”

Me: “Okay, good night!”

(So, just like that, they made a special exception for me because it was too exhaustive to actually enforce the policy. This policy eventually became discontinued because my coworkers protested that it was unfair that I was the only one exempt from searches.)

Escorting You Directly To Karma

, , , , , | Working | June 30, 2018

(I work for a very large company and have just accepted a new job offer that is closer to home and pays more. I don’t start my new position for another month or so, but I still want to give my notice. While waiting for the right time to hand in my notice, another coworker hands her notice in and our manager has her immediately escorted out of the building by security in the middle of lunch hour. I go to the HR Director that I am familiar with to have a conversation about something unrelated, but I bring this situation up.)

Me: “Was [Coworker]’s leaving considered a termination or a resignation?”

HR Director: *quite shocked* “It was a resignation, of course! Why would you even ask that?”

Me: “I’ve never seen anyone immediately escorted out of a job after giving their two-weeks notice; that’s all.”

HR Director: “Well, it’s up to the manager to deal with it how they see fit.”

(Not happy about that answer, I decided to play the system, since I was leaving, anyway. Just before lunch on the Friday I decided would be my last, I walk into my manager’s office and handed in my notice. True to form, I was asked to pack up my desk, and then to be escorted out. As the security guards came up, I handed each one a box of my belongings and started walking to the elevators. They followed me to my car, through the cafeteria, the common rooms, and the main lobby while I smiled and waved at all the folks I knew. Apparently, the manager was reprimanded and is now no longer allowed to have people walked out of the building for resigning. I enjoyed a two-week paid vacation, while they figured out what to do with my workflows after I left.)


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Fancy Fast Food

, , , , , | Working | June 30, 2018

(I have just started working as a host at a fancy Italian restaurant part-time, and I have been working as a manager at a fast food restaurant for several years.)

Me: *answering the phone* “[Fast Food Restaurant]. This is [My Name]; how can I help you?”

Customer: “Don’t you mean [Italian Restaurant]?”

Me: “Oh, my gosh! I am so sorry; this is absolutely [Italian restaurant]! How can I help you?”

Customer: “Did you forget where you were working?”

Me: “I did; I am so sorry. I’ve just started here. Would you like to make a reservation?”

Customer: “Actually, this is [Owner Of Restaurant] and I wanted to check in with [Manager] about how you were doing.”

(Fortunately, the owner turned out to have a great sense of humor. Every time he called the restaurant, he would ask me if I knew where I was working that day.)

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