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Full Of Sound And Fury, Signifying Nothing

, , , , , | Right | July 2, 2008

(It is in between Halloween and Christmas and we are changing the promotional aisle and switching stuff out. There is literally nothing in the aisle but folded down cardboard boxes, and signs are up saying “temporary out of order.”)

Customer: “I want to speak to your manager!”

Me: “Okay, is everything all right?”

Customer: “No! I was walking down the aisle with cardboard and I fell. I am blaming you!”

Me: “I didn’t make you walk down the aisle… Didn’t you see the sign?”

Customer: “I needed something down that aisle! I am going to have you fired for your rude attitude!”

(I call the manager on the PA system.)

Customer: “You’re going to be in trouble!”

Manager: “What seems to be the problem?”

Customer: “I fell down in the aisle with cardboard boxes. It’s all this kid’s fault.”

Manager: “You shouldn’t have walked down the aisle, then. I suggest you leave before I call the police for harassing one of my employees.”

Customer: *faking she’s in pain* “I don’t believe this! I am going to call the corporate office!”

Manager: “Right after I call the police.” *walks away to “call the police”*

Me: “You got him mad. He is a mean one when he is mad.”

Customer: “Really?”

Me: “Oh, yeah!”

Customer: ‘Um… I have to get my cell phone out of the car.” *leaves quickly*

(She never returned.)

Digging Your Way Out Of A Hole, Part 3

, , , , | Right | June 28, 2008

(I’m the manager at a video rental store, and the owner happens to be there with me.)

Customer: “I’d like to open an account.”

Me: “Okay, to open a membership we need a California issued I.D and a major credit card.”

Customer: “Well, I don’t have one.”

Me: “Which one?”

Customer: “The credit card.”

Me: “Then I’m afraid we can’t open the account.”

Customer: “Oh, I talked to the manager last week. He said it was alright if I didn’t have a credit card.”

Me: “Oh really? I don’t recall telling anybody that last week.”

Customer: *nervously* “… then it was the owner who told me that.”

Me: “I don’t think he would say that.”

Customer: “Yeah he did. He said it was fine. Just make me the d*** membership! The owner said it was fine.”

Me: “Okay…” *I turn to the owner*

Me, to the owner: “Hey, did you tell anyone last week that they could make a new account without a credit card?”

Owner: “No, I never said that ever.”

Customer: *walks away with his head down*

A Sticky Situation

, , , | Right | June 27, 2008

(Ever wonder why you can’t buy gum at a movie theater? Patrons plaster their used gum *everywhere.* An assistant manager I worked with knew exactly how to get the point across.)

Movie Theater Patron: “Do you carry any gum?”

Assistant Manager: *low growl* “Gum… is our enemy.”

The Early Bird Counts Its Chickens In The Bush

, , , , , , | Working | June 13, 2008

(My boss spent thirty-five years in the Army, and it shows. He is famous for quoting motivational posters.)

Boss: *to camper* “I understand your concern, ma’am, but sometimes you have to crawl before you can walk.”

Camper: “I just wanted to transfer campsites.”

Boss: “Understood. But sometimes it takes a village, right?”

Camper: *to me* “Can I speak with someone who isn’t on crack?”

Even Bosses Have A Stupid Quota, Part 3

, , , , , | Right | June 9, 2008

A woman with her young son come up to the counter.

Me: “Hello, ma’am, and welcome to [Fast Food Place]. What can I get for you today?”

Customer: “I’d like two burgers, one of them on a sesame-seedless bun, please.”

Me: “I’m terribly sorry, but we’re actually out of seedless buns right now.”

Customer: “How dare you! My son has deathly allergies to a lot of things, I’ll have you know!”

Me: “Ma’am, is he allergic to sesame seeds?”

Customer: “No, he isn’t.”

Me: “Well, ma’am, the only difference between seeded and seedless buns are the sesame seeds, so it will be fine for your son to eat one with seeds.”

Customer: “HOW F****** DARE YOU! YOU DON’T TELL ME WHAT MY SON CAN OR CANNOT EAT! I WANT A SEEDLESS BUN, D*** YOU! GET ME YOUR MANAGER!”

Me: “Yes, of course. Just one moment.”

(I go and get the manager and explain the situation. My manager, NOT a people person, grabs a seeded bun and proceeds to the front with a knife.)

Manager: “HERE IS YOUR D**N SEEDLESS BUN!”

(My manager slices off the top half of the bun and throws it on the counter.)

Me: “Have a nice day, ma’am.”

Customer: “Oh, shut the f*** up.”


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