Who The Heck Is The Captain On This Ship?!
As part of my job, I am required to set up floor displays of stock. Usually, if the store manager hasn’t told us how he wants it to look and is not available, we set the areas up and when he’s available he either approves or not.
The store I work at is fairly new and really there’s been no real definition of staff roles around the store. I am setting up a display when a coworker who always seems to be with the store manager and has a hand in basically everything around the store comes up to me.
Coworker #1: “That’s not the right place for that to go. It should be part of the next section.”
Me: “But I thought [Store Manager] wanted it here; he got us to clear out this area yesterday.”
Coworker #1: “No, it needs to move, and you need to put [other stock] here. It’s what [Store Manager] will want.”
I do as instructed. The next day, when the store manager is back in the store, he comes to look through my department.
Store Manager: “[My Name], why is [stock] up here?”
Me: “[Coworker #1] told me that’s where it goes.”
Store Manager: *Sighs* “When will [Coworker #1] understand that he doesn’t run this place? He’s not a manager. Don’t listen to him in future. It’s just [Coworker #2] and me that you need to listen to; she’s head of this department.”
That’s news to me because I have never even seen that coworker even enter the department I work in. I don’t, until a few weeks later when [Store Manager] is away for a week. [Coworker #2] comes into the department with [Coworker #1] as I am unpacking some new stock.
Coworker #2: “[My Name], what are you up to?”
Me: “Just working out how to display the new stock we have. [Store Manager] wants it put against this wall as a floor stack. I am just opening cartons to see sizes and numbers of the stock available to create the stacks.”
[Coworker #2] talks to me as if I don’t know what I am doing.
Coworker #2: “Well, what if we do it this way: put the larger items to the back and then stagger them down to the smaller items?”
I internally roll my eyes because that’s the way I always do this sort of stacking. Then, she turns to [Coworker #1].
Coworker #2: “Is it all right with you if it’s done that way?”
[Coworker #1] agreed and they wandered off, leaving me to think that maybe [Store Manager] should talk to his second in command and tell her that [Coworker #1] isn’t her boss.