Trying To Go Beyond Beyonders

| USA | Right | July 19, 2014

(I’m working in the kids’ section of our bookstore.)

Customer: “Hi, I’m looking for the fourth book in the ‘Beyonders’ series.”

Me: “Oh, well, ‘Beyonders’ is a trilogy.”

Customer: “Okay. Do you have the fourth book?”

Me: “It’s a trilogy, so there isn’t a fourth book. But I can show you some of the other books by that author. He’s pretty popular!”

Customer: “No, my son wants the fourth book of the Beyonders, not something else. Can you order it for me?”

Me: “No, because there isn’t a fourth book.”

Customer: “My son SAID he wants the FOURTH BOOK. Just show me where they are and I’ll find it myself.”

(I show her where the three books are. After combing through the shelf for five minutes, the woman leaves empty handed and angry.)

Customer: “I’ll just order it online!”

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A Meeting Defeating

| Baton Rouge, LA, USA | Working | July 17, 2014

(I apply for a job with a popular bookstore chain and get a call that the manager wants to interview me. I am told to arrive at a certain time and let an employee know I have arrived.)

Me: *approaching an employee* “Excuse me, [Manager] is expecting me for a job interview. Could you let him know?”

Employee: “Sure.” *leaves, but returns rather quickly* “I’m sorry; [Manager] is in a meeting right now. It may be an hour or so.”

Me: “That’s fine.”

(I go sit in the cafe to wait. Two hours go by and I still don’t see the manager.)

Me: *approaching same employee* “Hi, me again. Is the meeting over with?”

Employee: *after checking* “I’m sorry they’re still in the meeting. He said it should be another two hours.”

(Really needing this job I decide to wait again. Occasionally I check in with the employee about the meeting and each time told just a bit longer. Finally after six hours of waiting I get fed up.)

Me: “I don’t mean to sound rude but could you tell [Manager] to come out here so we can reschedule or something? I’ve been here a long time.”

Employee: “Oh, [Manager] left two hours ago. The meeting ended and he went home.”

(Needless to say I never got the interview, or the job.)

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Really Gets The Kids True Blood Pumping

| Little Creek, KY, USA | Working | July 4, 2014

(There is a book series I like reading that has illustrated covers that look more like children’s books. Unfortunately, this store has a bad habit of putting them in the section for kids rather in the adult or sci-fi sections that they normally go in.)

Me: “Ma’am, this book doesn’t belong in the children’s section.”

Manager: “What? Why? Its cover looks like a child’s book.”

Me: “Well there’s the sex scenes for one.”

Manager: “The vendor places those, but I’ll ask about it.”

(The following year the same thing happened with the next book in the series.)

Me: “Ma’am, this book isn’t a children’s book.”

Manager #1: “Oh? The cover looks like a children’s book.”

Me: “The sex isn’t that graphic in this one but it’s pretty obvious where he’s touching her.”

Manager #1: “What?!”

Me: *shows page*

Manager #1: “Follow me!” *brings me to Manager #2* “Tell her what you found.”

Me: “This book was in the children’s section even though it has some very adult sexual situations.” *shows page*

Manager #2: “What? This is in the book? Get [Manager #3].”

Manager #3: “What’s the problem?”

(I don’t know if they moved the books out of that section or not, but I do know all three managers looked VERY interested in the book after reading that page! I can only hope, now that HBO has turned the books into a popular show called ‘True Blood,’ that the vendors aren’t trying to shove them into the kiddie sections anymore!)

Doesn’t Have The Gift(card) Of Foresight

| Miami, FL, USA | Right | July 4, 2014

(I have previously worked for a large bookstore chain that went out of business. I now work at their competitor.)

Me: “Thank you for calling [Current Bookstore] in South Miami. How may I help you?”

Caller: “Yeah, do you guys accept [Previous Bookstore]’s gift cards?”

Me: “I’m sorry, but we don’t. They were a different company, so they’re not valid here.”

Caller: “But when I go to their website it redirects me to yours!”

Me: “Yes. When the company closed, [Current Bookstore] bought their domain, and I believe their mailing lists, but they were never actually affiliated with them.”

Caller: “So you don’t accept their gift cards?”

Me: “I’m sorry, but no. They were a different company. ”

Caller: “So what am I supposed to do with this gift card?”

Me: “I’m afraid there’s nothing you can do. The company went out of business. It’s closed. The cards are worthless now.”

Caller: “But someone paid good money for these cards!”

Me: “I understand that. But I worked for [Previous Bookstore] when they went under. When they announced their bankruptcy, they also made it very clear that as they liquidated they would only accept gift cards through a certain date. There were signs all over the stores. You had two months to come and use the card. After that, even the stores stopped accepting them. [Previous Bookstore] didn’t exist. They were owned by a liquidation company at that point.”

Caller: “But someone paid for this. And you’re telling me that money is gone?! That’s unacceptable! I want my money!!”

Me: “Ma’am, with all due respect, the store closed three years ago. How important could the value of that card be to you if you’ve waited three years?”


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The Rains Of Custamere

| Bern, Switzerland | Right | June 28, 2014

(I am discussing with a coworker the Red Wedding episode of ‘Game Of Thrones.’ We go all detailed and compare every action with the books. Suddenly, we hear a sobbing noise behind us. Turning around, we see that a young customer is standing behind us. She’s close to tears.)

Customer: “Godd*** spoilers!”

(The customer runs out of the store.)

Coworker: “Well, you ruined her life. That’s the curse of being a bookstore employee.”

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