icon_crazyrequests

Trying To Get You Fired

| Calgary, AB, Canada | Crazy Requests, Popular

(Our store is in one of the bigger malls in the city, and we don’t open until 10 am. At 8:25, as I’m getting the store ready to open and working on our “before-open” tasks, the fire alarm goes off. It is NOT a drill, and everyone is being asked urgently to leave. As I’m locking the doors so that I can evacuate, a lady approaches me.)

Lady: “Hey! Can you let me in quick? I just need one thing.”

Me: “…Seriously? You do hear the fire alarm going off, right?”

Lady: “Yes, but I drove all the way here, and I really do just need this one thing.”

Me: “Listen, that fire alarm is not a drill. And I am not walking back into a store full of tinder so you can buy your one thing.”

Lady: “Well, I never! I should be allowed to get this one thing.”

Me: *turn to leave* “No.”

Lady: *as I’m leaving, starts to scream profanities at me*

(Best part? She had to be forcibly removed from the mall by authorities, and I got to watch her in the parking lot screaming at the firemen and police who removed her from the burning building.)

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Good Parenting Is Trans-parent

| MN, USA | Bad Behavior, Bigotry, Family & Kids, Popular

(I am a female-to-male trans man. I haven’t been on my hormone meds for very long, but most people can’t tell that I was ever female-bodied. I am currently working the register with my unisex name tag on.)

Customer: *glances at my name tag* “That’s not usually a girl’s name.”

Me: “Well, I’m not a girl. That’s [total due], please.”

Customer: *pauses and then begins talking to me very condescendingly* “Listen, sweetheart. I know your type. You act like a tomboy all your life and you think you should play pretend and try to become a boy! Well, you’ll always be a woman, even if you’re a man-ish looking b****. Grow up.”

(I am in tears at this point and silently carry on with the transaction. A little boy who was in line next to her steps away from his mom.)

Boy: “Hey! That’s not very nice. He’s obviously a boy and you should respect that! You can’t be mean to someone just because they’re not like you. You should say you’re sorry.”

(The customer turns red, and the boy’s mom speaks up as well.)

Boy’s Mom: “Hmm, isn’t it sad when a six-year-old is better behaved than a forty-year-old?”

(The customer mumbled an apology and rushed out of the store, leaving her purchases on the counter. I offered the kind little boy and mother a discount on their books, but they declined and offered to buy me a scone from the coffee shop in our store, which I also declined. They stop in frequently now and always say hi!)

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A Well-Red Book

| San Francisco, CA, USA | Criminal & Illegal, Extra Stupid, Popular, Tourists/Travel

Caller: “Hello, yes, I had a book on hold there. I came to pick it up this morning and it was taking too long for the guy to help other people so I left!”

Me: “I’m very sorry about the wait; we only have one person in the store this week due to our owners getting married last weekend.”

Caller: “I’m not done! So I came back and parked in the red zone at the corner, picked up my book and when I got back, I had a $115 ticket!”

Me: “Well, I’m very sorry to hear that, but I don’t know what I can do for you about that.”

Caller: “My point is that it took longer to get service in your store than for her to give me a ticket!”

Me: “You parked in a red zone. It doesn’t matter how long you were there for; it’s still illegal.”

Caller: “You should put a sign in front of your store saying that if you park in the red zone while shopping there you’ll get a ticket!”

Me: “Isn’t that what the red paint is for?”

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Off-Color Off-Camera Remark

| Ireland | Bad Behavior, Bizarre, Popular

(The bookshop I work in is located in quite a busy city station. People are usually rushing and forget stuff all the time, so we get phone calls almost daily regarding forgotten bags, wallets, and purchases.)

Me: “Good morning, [Company].”

Customer: Ah, hello, yes. I was in your shop last night and I left my wallet behind on the counter.”

Me: “Oh, sure, and were you in the book department or the news?”

Customer: “Newspapers.”

Me: “Sure thing. Hang on there and let me just check with the girls.”

(I phone across to News, and after a couple of enquiries, no wallet is forthcoming. I get back on to the customer.)

Me: “Hi, sorry, the girls say there’s no sign of any wallet left behind the counter or in the safe or anything. It was definitely in News, was it?”

Customer: “Oh, yes, definitely.”

Me: “Okay, hang on again. It may’ve been brought across to our office for safe-keeping. Let me just double-check.”

(I phone inside to the cash office with my enquiries, to no avail, and get back on to the customer.)

Me: “Okay, no one can seem to find your wallet, but listen: the girls who worked the close last night aren’t in yet today, so if I can just get your phone number and description, I’ll have our security guard check the CCTV from last night and see if we can’t track it down.”

(I get the customer’s description, colour of clothing, time of transaction. She even describes her daughter’s details to me so I can pick them out in the busy milling shop-floor, and I promise to call her right back as soon as I find anything. The security guard and I head inside and after a few seconds searching, find the customers fitting the description, at the correct time. We watch the transaction. No wallet was left behind. I get back on the phone.)

Me: “Hi, this is [My Name] from [Company]. Is that [Customer]? Yes, hi. Well, the security guard and I just had a quick peep through the CCTV from last night and you didn’t actually leave your wallet behind in our shop.”

Customer: “I did.”

Me: *nonplussed* “Eh… you didn’t, though.”

(I describe the scene I just watched, down to the bright green well-known grocery bag carried by her and another carried by her daughter.)

Customer: *still eerily calm and unconcerned* “I left my wallet on your counter.”

(At this point, my supervisor is hovering nearby, watching my incredulous expression intently.)

Me: “You paid for your purchases and put your wallet back in your bag. It’s quite clear on the camera.”

Customer: “Oh, I don’t care what’s on the camera.”

(I hold the phone away from my ear and stare at it like it’s an alien, before covering the receiver and turning to my supervisor.)

Me: “She says she doesn’t care what’s on the camera. I have no idea what to do with that.”

(My supervisor now takes the phone from me, lest my head actually explode. I wander off, shaking my not-yet-exploded head. To this day I’ve never understood quite what happened there.)

icon_politics

Trumps You In The Stupid Department

| USA | Books & Reading, Politics, Popular

(It is early 2016 and an election year, so my bookstore has created a prominent political section near the entrance. There are a large selection of books about Obama at eye-level. A customer comes up to me, looking angry.)

Customer: “You need to take these books down!”

Me: “Which books would that be, sir?”

Customer: “All those books about that Barack HUSSEIN Osama!” *yes, he really did emphasize the ‘Hussein’ middle name and use ‘Osama’ instead of Obama*

Me: “Well, they form part of the political section of our store. Since he is currently our president we have a wide range of books commenting on him and his politics, both for and against.”

Customer: “Well, he ain’t my president!”

Me: “Well, unless you’re not an American citizen, I am afraid he is.”

Customer: “Well, I didn’t vote for him, so he ain’t!”

Me: “Neither did I, sir, but I still acknowledge him as my president.”

Customer: “You didn’t vote for him either? And you still let them put up books about him!”

Me: “Sir, we aren’t going to be taking the books down just because you don’t like him.”

Customer: “But he’s the reason behind everything that’s wrong with this country!”

(At this point I have had enough of the rhetoric I hear so much that I decide to take a risk and call him out on it.)

Me: “Really, sir? So what are those reasons?”

Customer: “He… uh… Obamacare!”

Me: “You mean universal healthcare for the poorest of our citizens? I agree, it really is awful.”

Customer: “And the economy!”

Me: “I agree, the economy really is in a bad state. It started with the Bush administration and has been gradually getting better. The whole world really was caught up in some economic turmoil back there, but I doubt it was all because of Obama.”

Customer: “Yeah, well, Trump will fix it all.”

Me: “How so?”

Customer: “He’s gonna make America great again!”

Me: “Yes, but how so?”

Customer: “By kicking out everyone that hates America!”

Me: “Like Obama?”

Customer: “Yeah! Trump 2016!”

Me: “So you want me to deny American citizens commentary, both positive and negative, on Obama by refusing to sell books on him?”

Customer: “Yeah! Trump 2016!”

Me: “And at the same time agree with your double-standards on Freedom Of Speech by supporting Trump, a man who famously likes to spew out insults and hate but can’t handle when they are thrown back at him?

Customer: “Uh…”

Me: “No, sir, we will not be removing the books. You are of course, totally free to disagree with me and state your opinion.”

Customer: “Trump 2016!”

Me: “Will you be making any other purchases today, sir?”

Customer: “H*** no! I never read books! Trump 2016!”

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