Shopping Amongst The Commoners

| | Right | May 16, 2008

Customer: “I’m here to pick up a book I ordered.”

Me: “Did you receive a card saying it was in?”

Customer: “Yes.”

Me: “Great, let me get it for you. What’s your last name?”

Customer: *gives last name*

Me: *goes to special order shelf, behind the cashwrap, to find the book*

Customer: *comes behind the cashwrap and looks too*

Me: “Sir, I need to ask you to step back in front of the registers. This is a secure area.”

Customer: *ignores, keeps looking*

Me: “Sir, please step back! We don’t allow customers in this area!”

Customer: *grumbles, steps back*

Me: *finds book, completes sale*

Customer: *leaves*

Coworker, laughing: “Do you know who that was?”

Me: “Well…he looked familiar.”

Coworker: “That was the governor! You just bossed the governor around!”

(I felt a little silly for not recognizing him, but he hadn’t been governor for long, had a common last name and looked like every other rich, entitled guy who ever came into the store.)

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Vague Question, Meet Vague Answer

| | Right | May 14, 2008

Me: “Can I help you?”

Customer: “I’m looking for non-fiction.”

Me: “What kind?”

Customer: “Just non-fiction.”

Me: “Okay…do you want history? Or science? Psychology? Business?”

Customer: “No, just NON-FICTION!”

Me: “Ma’am, most of the store is non-fiction. You’ll have to be more specific.”

Customer: “Don’t you get it? I just want some non-fiction!”

Me: “All right. Do you see over there, where it says ‘Fiction?'”

Customer: “Yes.”

Me: “All the books but those. Good luck.”

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Sophocles, World’s First Toilet Humorist

| | Right | April 26, 2008

(It was summer reading time for the high schoolers near our store. This girl comes in, smacking her gum and looking rather bored.)

Girl: “I need this book, it’s called… something like Ode to Pus or something.”

Me: “Ode… to Pus?”

Girl: “Yeah its by some guy named So-fo-Kulls?”

Me:“You mean… you need to read Oedipus by Sophocles?”

Girl: “Yeah, yeah. Ode to Pus by that guy.”

(I’ve never laughed so hard in my entire life.)

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The Broad Who Was Too Broad

| | Right | April 20, 2008

Me: “Hi, can I help you find anything today?”

Customer: “Yes, I’m looking for a book.”

Me: “Great–any book in particular, or a specific genre? We’ve got a large selection, and are able to order almost any book from our warehouse if we don’t have it in stock.”

Customer: “I just saw it on TV this morning, and I knew it would change my life.”

Me: “Uh…ok, was it on Oprah?”

Customer: “No, it was on that other show.”

Me: “Okay, do you remember the title or author?”

Customer: “NO! IT WAS ON THE TV!”

Me: “It’s very difficult to look for a book without a title or author. Do you remember what it was about? Was it a religious book? We might be able to search the shelves.”

Customer: “IT WAS ON THE TV THIS MORNING! GEEZ!”

Me: “I understand that, ma’am. Can you give me anything that might help me help you find the book?”

Customer: “Where is the book? I’d know it if I saw it. It’s got a red cover.”

Me: “Well–tell you what. I’m not able to help you find it today, but feel free to look around.”

Customer: “Why can’t you help me? IT WAS ON TV! DON’T YOU PEOPLE WATCH TV?!”

Me: “Ma’am, I work in a bookstore. I like to READ.”

Customer: “FINE! I’LL GO SOMEWHERE WHERE THEY KNOW WHAT I WANT!”

(The customer storms off as my manager comes out and tells me she’s glad that I handled that; we both break into laughter.)

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No Pink Bunnies, But Plenty Of Jackasses

| | Right | April 12, 2008

(During Christmas season, our large bookstore gets awfully busy. The phone rings.)

Me: “Hello, this is ***, how can I help you?”

Customer: “Hi, I’m looking for a book.”

Me: “Sure, I can help you out. Do you know the title?”

Customer: “Okay, so the book is about a bunny rabbit and I used to read it when I was a kid. It had a pink cover.”

Me: “…do you know the title, maybe?”

Customer: “Look, I’m very busy and I need this book for my kid. It’s about a bunny and the cover is pink. How many pink bunny books can there possibly be? Go look for it!”

Me: “Sir, we have no option in our search system regarding book covers–”

Customer: “Look. Go f***ing find it. I’m very busy!”

Me: “Sure, let me put you on hold for a little bit.” *click*

(Later, I found out that a customer came in looking for a pink bunny book and a ‘fruity sounding’ bookseller. I’m a girl.)

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