A nice elderly couple — a man and woman — have come in to see a movie. Their show doesn’t start for an hour, but there’s nobody in the movie that’s currently playing in their auditorium, so when they ask if there’s a place to sit, we tell them that they’re more than welcome to sit inside. We do stress that their movie won’t start until the showtime, but they’re both totally fine with that and are delighted that they can sit in our nice recliner seats early. I will note, it’s a different movie, so they’re not seeing any spoilers for their movie.
About an hour and a half later, the lobby is empty, so all the staff members are mingling and talking. Suddenly, we hear an ungodly, banshee-like scream.
Old Woman: “THREE HOURS! THREE F****** HOURS! UNACCEPTABLE!”
We’re all shocked and don’t know what’s going to happen, and we can’t see whose screaming. As it continues, the old woman suddenly comes into view.
Old Woman: “I WAITED FOR NOTHING! NOTHING! NNNOOOTTTHHHIIINNNGGG! YOU MOTHERF***ERS! I CAN’T BELIEVE THIS! YOU’VE BETRAYED MY TRUST! NNNOOOTTTHHHIIINNNGGG!”
She then stands still and just… shrieks for several seconds like she’s being murdered as my manager, who is fairly young and new still, runs over and tries to talk to her and calm her down. I can’t hear what my manager is saying, but I can hear the old woman clear across the hall.
Old Woman: “NO! YOU DID THIS TO ME! I WAITED FOR NOTHING, YOU F****** B****! UNACCEPTABLE! I WAITED! I WWWAAAIIITTTEEEDDD! ALL FOR NNNOOOTTTHHHIIINNNGGG!”
Several other staff members go over while I hold the fort. They finally manage to calm her down and get her to lead them to the auditorium. About a minute later, my manager comes back clearly shaken and utterly confused.
Manager: “She told me she waited three hours for nothing… but they’ve only been here an hour and their movie is playing. It’s been playing for nearly a half-hour. I have no clue what the f*** is going on. She calmed down… so I don’t know what to do.”
About two minutes later, we hear it again.
Old Woman: “NNNOOOTTTHHHIIINNNGGG! I WAITED FOR NOTHING! YOU BETRAYED MMMEEE! YOU BETRAYED MY TTTRRRUUUSSSTTT!”
Cue everyone running over and trying to calm her down again. He husband walks out actually LAUGHING.
Old Man: “Sorry, my wife doesn’t always take her meds, and she gets like this when that happens. I know it’s funny. Don’t worry; she won’t do any harm.”
Manager: “I’m sorry, but it’s not funny. You guys need to leave, now. She’s making my staff nervous and causing a scene.”
Old Man: “Aw, come on! It’s not that serious!”
The old man continues to try and argue that it’s “funny” while his wife screams bloody murder and my manager tries to get them to leave. They FINALLY agree after we tell them we will call the cops. But the woman makes sure before she leaves to walk up to EVERY… SINGLE… EMPLOYEE and yell at them for a moment before she leaves. When she gets to me, I am berated with this nugget:
Old Woman: “NOW I HAVE TO GO SHOPPING! SSSHHHOOOPPPPPPIIINNNGGG! HOW COULD YOU DO THIS TO ME?! WHY?! WHY?! WWWHHHYYY?! SSSHHHOOOPPPIIINNNGGG!”
We were told to call the cops immediately if they ever came back. I do not envy the people at the store they were evidently about to shop at.
