They Need To Deposit Some Vital Information Into Their Brain

, , , , | Right | February 17, 2019

(I’m a teller at a bank where we need to fill a slip to do most transactions, like deposits and withdrawals. Some customers come up to the window with their slips filled up, but not always. This happens several times throughout the day when customers come up with no slip.)

Customer: “I’ll like to make a deposit.”

Me: *pulls out deposit slip* “Okay, I just need your name and how much you’re depositing.”

Customer: *looks at slip* “I don’t have that information.”

Me: “You don’t know your name?”

This Guy Will Go Far, By Not Going Far

, , , , | Friendly | February 16, 2019

(I’m a passenger on the bus. A guy gets on and sits down in the seat across from me. The second the bus starts moving, he pulls the “stop requested” rope and gets off at the next stop, which, thanks to the huge cluster of stops on this street, is barely a block away from where he got on.)

Me: “You’re getting off already? Didn’t you just get on?”

Passenger: “Yep. My bus pass expires today and I wanted to give it one last taste of being useful before I throw it away.”

(Well, at least he didn’t pay $2 to ride for barely a minute.)

The Public Is Me And No One Else

, , , , , , | Right | February 15, 2019

(I am a customer in this story, doing some work in the public library because it’s usually quiet at home. This library has special Microfilm computers which are free to use for people to look up family history, etc. I am sitting on a desk next to a free one when a middle-aged lady with a walking stick comes to the end of the aisle and starts complaining to a member of staff.)

Lady: “It’s not fair that all the machines are being used! Someone should move!”

(I’m a little confused, because I can see a number of free machines, but I take it that this lady wants a particular one and is hoping if she complains loud enough, someone will move and she’ll get it.)

Library Staff: “There more machines over there.” *points to the other end of the room* “Or, if you’d like, you can go over to the search desk and they’ll be able to look it up for you. Is there anything in particular you’d like to look for?”

Lady: “No, I’d like a machine to use. It’s not fair when other people use them or students come in and use them. These machines aren’t meant for them!”

Library Staff: “The machines are for public use, and if students are using them for their intended purpose, then they can use them. If you’re not willing to use the machines over there, there’s nothing I can do to help you.”

(An elderly man tries to help and point her in the right direction to a free machine, but she just gets angrier.)

Lady: “FINE! I guess I’ll just go and have a walk round, then, if that’s what you want! Honestly! The nerve of some people!”

(She starts to hobble towards me, sees the empty machine, and pounces. I think this is the end of the whole thing, but she turns and says.)

Lady: “See? Someone obviously heard me complaining and left because they were afraid they were in the wrong. It’s not about how or what you say, it’s about how threateningly you can say it! And if that doesn’t work, hit them with your cane!”

(She then proceeded to go about her work and left me alone, but I couldn’t help but think what an entitled a** she was. And they call my generation “snowflakes.”)

Doesn’t Understand The Custom Part Of Customer, Part 13

, , , | Right | February 15, 2019

Customer: “Excuse me. I need help looking for this.”

(She produces a promotional magazine for the shop next door.)

Me: “I’m sorry, but this is for next door.”

Customer: “I know.”

Me: “You will need to find help next door.”

Customer: “They’re all busy. Why can’t you help me?”

Me: “Because I don’t work there.”

Customer: “Aren’t all these shops the same?”

Me: “Miss, this is a tool shop, not a clothes outlet.”

Customer: “Humph! I’ll be calling your complaints department!” *storms out*

(She didn’t actually call our complaints department, but the one next door. I can only imagine what the poor person thought on the other end of the phone.)

Related:
Doesn’t Understand The Custom Part Of Customer, Part 12
Doesn’t Understand The Custom Part Of Customer, Part 11
Doesn’t Understand The Custom Part Of Customer, Part 10

This Will Make Sense In The End

, , , , , , | Related | February 14, 2019

(I live in Georgia and work in a “New York Style” pizzeria. I’ve been there for years and have come across many customers that insist our pizza is the greatest thing since sliced bread, and some that, well, don’t. I’m working a double this particular day and it’s after the lunch rush when we’re pretty slow. A middle-aged woman with blonde hair comes in, places an order to go, and takes it back out to her car, but she doesn’t leave. About ten minutes pass and she comes storming back into the store.)

Woman: “What is this s***?!”

Me: *startled* “I’m sorry? What can I help you with?”

Woman: “This! This s***! I am from New York and I can tell you this is some primo-grade horse s***!”

Me: “Um, I’m sorry to hear that you don’t like it. Is it the pizza itself? Was it under- or over-cooked?”

Woman: “I just got off a plane with my husband and wanted something decent to eat. I can’t believe you call this—“ *mockingly* “—NEW YORK STYLE!”

Me: “I’m sorry to hear that it wasn’t up to your standards, and I’d like to make this right. If you tell me what I can do to help you, we can work from there.”

Woman: *bellowing* “I WILL HAVE YOUR JOB! GET ME YOUR F****** MANAGER NOW!”

(My manager, [Manager #1], is in his office and I pull him to the front, then I go hide in the back kitchen until the angry woman leaves. When [Manager #1] returns, he tells me that he ended up just refunding her food, and my job was safe from “entitled crazies.” About an hour later, there’s a shift change, and [Manager #2] comes in. I inform him that I’m covering a couple of shifts later that week, and today is a double-shift. He tells me that if the evening shift is slow, he will plan to send me home early since I’m getting close to overtime; I happily agree. About 7:30 rolls around.)

Manager #2: “[My Name]! Want to go home now? I don’t think it’s busy enough that we’ll need you.”

(Excitedly, I gather my things and clock out. It just so happens that my dad has recently found out that his father — my grandfather — is not biologically related to him, and my dad, using one of those DNA tests from an online ancestry network, managed to track down his half-brother! My uncle is coming to Georgia to meet us and I managed to get off of work early enough to stop by my parents’ house to meet them! Now, don’t beat me to the punch.)

Me: *walking into my parents’ house, calling out* “Hey! I managed to get out early!”

(I walked into the living room and saw a man that looked creepily similar to my father, and a familiar blonde woman. The woman’s jaw dropped, and as I imagined, so did mine. The woman was fairly quiet for the rest of the evening. While I was in the kitchen doing dishes, the angry-customer-that-was-actually-my-aunt sneaked in and embarrassedly apologized to me. My aunt and I never did develop a close relationship, though my uncle comes to visit once or twice a year from their home in New Jersey. I eventually opted not to mention to my dad my previous encounter with his sister-in-law. Also, it turns out my uncle thought the pizza was great!)

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