Bartering Bars At The Bar

| Norway | At The Checkout, Bizarre, Money

(I work as a bouncer in a pub and overhear the following while standing behind the bar.)

Girl: “One beer, please.”

Bartender: “That will be 86 kroner.”

(She puts her card in the terminal.)

Bartender: “The transaction was declined; do you have another card or cash?”

Girl: *pours out five nutria-bars from her purse* “Will this be enough?”

(Not surprisingly, I had to throw her out a few minutes later.)

I’d Like To Disorder Some Food

| England, UK | At The Checkout, Food & Drink

(To order food you order at the counter with your table number. Our pub is circular so it is easy to see which direction customers come from, which can be helpful when they don’t know their table number.)

Me: “Hi! How can I help?”

Customer: “Hello! I’d like to order some food!”

(Normally at this point I ask their table number, but she has a list and immediately ignores me when I start to ask her, and starts reading instead.)

Customer: “I’ll have two soups, please—”

Me: “Is that broccoli and Stilton, or tomato?”

Customer: “Oh I’m not sure, I’ll just check!”

(She dashes off, leaving her purse on the bar with me, so I place it closer to the till where it’s not so obvious. I generally don’t like people doing this as anyone can pinch it if it’s obscured by the till. She comes back.)

Customer: “Tomato, please! Oh, I suppose you want to know our table number?” *begins walking away again leaving her purse*

Me: “No! That’s okay; just tell me where you’re sitting.”

Customer: “The first booth.”

(Our first booth is table one, then table two/three are normal tables. Four and five are also booths. I put her down as table one.)

Me: “Okay, what else can I get for you?”

Customer: “I’ll have the chicken wrap, please—”

Me: “Okay, we have four different chicken wraps.”

(I explain them all to her. She doesn’t know.)

Customer: “Oh, sorry, hang on!”

(She runs back to her table to ask, again leaving her purse. This time I watch her. She is seated at table four, not one. I change her table number.)

Customer: “That’ll be [Wrap #2], just plain.”

(At this point I’m wary of asking her anything else, so I put a message saying ‘sauce on side.’)

Me: “Anything else for you on there?”

(She proceeds to give me an order with four more meals and then adds drinks. She doesn’t know who wants ice and questions me about which drink is which, etc.)

Customer: *waving the list* “Well, it’s a good thing I wrote it all down!”

Me: *in my head* “If only you actually had written it all down.”

(I carry on serving and a few minutes later she pops back up.)

Customer: “Oh, I gave you the wrong table number!”

Me: “Don’t worry. I changed it already so it’ll be fine. Thanks.” *in my head* “Please don’t let anything be wrong on that order!”

His Drink Is Not Refreshing

, | England, UK | Crazy Requests, Food & Drink

Me: “Afternoon, sir. How can I help you today?”

Customer: “Umm, yes… I’d like a drink.”

Me: “Certainly, sir, what can I get for you? Alcoholic or non?”

Customer: “Do you sell green tea with lemon in a bottle?”

Me: “Afraid we don’t, sir. I can suggest [Newsagents] just next door as they may sell it, but I’m not sure.”

Customer: “Uh, okay.”

(Ten minutes later, the same customer returns:)

Customer: “Do you sell green tea with lemon in a bottle yet?”

Me: “Sorry, sir, we still don’t carry that. I can make you a hot green tea and lemon?”

Customer: “No, thanks. I’ll keep my options open.”

Me: “Okay… Bye.”

(He came back twice more with the same request all within the hour!)

One Pint Of Stubbornness

| Scotland, UK | At The Checkout, Bizarre, Food & Drink, Money

(I work in a small independent pub which is near to several large chain pubs. As a result, people are sometimes put off by the fact we have slightly higher drink prices. Guinness is among one of the most expensive drinks we sell.)

Me: “Hi, sir, what can I get for you today?”

Customer: “Hi there. Can I have a pint of Guinness, please?”

(I go and pour half of his pint, before returning to charge him for it.)

Me: “That will be £3.90 please.”

Customer: “What?! That’s outrageous, you can get it for £3.40 across the road!”

Me: “I understand that. Unfortunately, as we are an independent pub, we cannot afford to match the prices of the larger chains, especially with the high buy in cost of Guinness.”

Customer: “Well, can’t you make it cheaper? It’s just absurd!”

Me: “No, I have absolutely nothing to do with the prices I’m afraid. We do have [large selection of other drinks] for a lot cheaper if you’d prefer.”

Customer: “No, I’ll have the Guinness, but that’s unacceptable! How can you charge that much?! I wouldn’t work somewhere that charges so much. It’s ridiculous!”

(I keep trying to explain to him why it is so expensive and offer him alternatives but with no success. He does however pay for his drink, and I place it in front of him.)

Customer: “It’s not that I can’t afford £3.90; I can!” *shows me the money in his wallet* “But it’s the principle! Just ridiculous. Where is your sink?”

Me: “Excuse me?”

Customer: “Your sink! I refuse to drink something that costs so much; it’s going down the drain!”

Me: “Sir, you’ve already paid for it. There is really no need for that.”

Customer: “Fine! I’ll chuck it down the toilet, then. I refuse to pay that much for a drink!”

(The customer then went to the bathroom and came back seconds later with an empty pint glass, ranting loudly about high prices and how we were all c***s for charging that much. I would understand if he’d refused to pay for the drink as some people do, but paying for it to chuck it down the toilet?)

I Have A Hangry

, | Germany | Crazy Requests, Food & Drink

(I am a waiter in a small bar on campus of the local university. Accordingly, most of our customers are students. I am taking an order from a customer.)

Customer: “I’d like to order a baked potato. I’d also like a dipping sauce along with that but it has to be vegan!”

Me: “Well, I don’t know for sure which of our dipping sauces are vegan. I’ll just ask in the kitchen real quick if you don’t mind.”

Customer: “No, you will stay right here! I’m hungry. I want to order NOW!”

Me: “Of course, but like I said: unfortunately, I don’t know which of our dipping sauces are vegan.” *I hesitate for a moment and add* “I’m pretty sure our ketchup is vegan, though.”

Customer: “Ugh, no thank you! What dips do you offer, then?”

Me: “We usually serve sour cream with our baked potato. We also offer Asian, mango, chili, and curry dipping sauce as well as mayonnaise and ketchup.”

Customer: “Well, what about your mango dipping sauce? Is it vegan?”

Me: “Unfortunately, I do not know that for sure. I would reckon it is. However, if I could just check with our cooking staff I could offer you a more helpful response. It won’t take a minute!”

Customer: “No, I don’t want to wait! Just give me sour cream.”

Me: “Are you sure about that? Sour cream is certainly not vegan.”

Customer: “I DON’T CARE ANYMORE!”

Me: “All righty, then!”

(When I served her the baked potato (with non-vegan sour cream) she apologized to me for being a nuisance. She explained that she tends to get pretty cranky when she’s hungry.)

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