Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

The Customer Is Always Right: A Paradox

, , , , , | Right | July 19, 2019

(I’m in the checkout line. A guy in front of me is whining and reprimanding the cashier about how he never gets good customer service here. He has already paid, so he’s just wasting my time at this point. The cashier, a youngish female, is being sweet and patient with him, but she’s obviously agitated by him, and I’m getting annoyed.)

Customer: “I remember when the customer was always right.”

Me: “I’m a customer. You, sir, are an annoying douche. I’m a customer, so I’m always right.”

Customer: *looks at me* “I’m annoying?”

(I assume he’s asking me a question, although he could simply be confirming his agreement with my assessment.)

Me: *smile, shrug* “You betcha.”

Customer: “I bet you voted for Hillary Clinton!” *leaves*

1 Thumbs
551

The First Person Who Doesn’t Know The Golden Arches

, , , , , | Right | July 15, 2019

(While I’m working in the dairy department, an elderly customer comes over to ask me a question.)

Customer: “Excuse me. I have a coupon for this; can you tell me where it’s located?”

Me: “Okay, let me have a look at it.”

(The customer shows a coupon for a McDonald’s Frappe.)

Me: “Um, ma’am, that’s a coupon for a McDonald’s Frappe.”

Customer: “Oh, but if you sold it, where would it be in the store?”

Me: “We don’t sell those here. You might want to go to McDonald’s across the street.”

Customer: “Oh, okay…”

(The customer left the store, still looking confused.)

1 Thumbs
318

Does Your Pen Say “ACME” On The Side?

, , , , , | Working | March 19, 2019

(I work for a nonprofit agency that runs professional licensing examinations. We still use paper applications, and among our rules is that the applications are signed or we will reject them. Although the instructions state they have to be in black or blue ink only, we are willing to accept any color ink, or pencil, or even crayon, as long as they are signed. One Friday afternoon, a young lady calls. I’ve had a long week but am feeling silly and mischievous when I pick up the phone.)

Caller: *speaking timidly* “What happens if you sign the application in red ink?”

Me: *falling victim to a wicked urge* “The application explodes.”

Caller: “Uh… uh… It blows up? Really?”

Me: “Try it and see!”

(She was dead silent for a few moments, and just as I started thinking that I went too far and started to apologize, she exploded in shrieks of laughter. Once she regained her composure, I apologized, as I really shouldn’t have done that, but she dismissed it, and thanked me as she had been stressing out over little things and needed a good laugh. She asked my name and extension so she could reach me again if needed, and she did call back a few times, always with intelligent questions and always sounding glad to hear my voice. The day before her exam she called me again, and I could tell she was feeling nervous, so I cracked some more jokes, gave her a pep talk and what advice I could give, and told her she would be fine. She passed with flying colors and called me to thank me for helping put her at ease. I told her it was all her own doing, and she said that while I really shouldn’t have cracked that joke when she first called, she was so glad I did. I don’t work there anymore, but that remains my favorite memory from that job.)

1 Thumbs
634

Answered One Call Too Many

, , , , , , | Working | March 12, 2019

(I work in a small, four-person office for a restaurant and catering company doing events management. The owner is something of a control freak and tends to micromanage everything, which means that the busier we are, the more stressed out and neurotic he becomes. During our busiest time of the year, the holidays, it isn’t uncommon for him to be more of a hindrance than a help. On this particular day, we have several events happening around town as well as in the restaurant, one of which is a simple delivery. My coworker gets a call from someone at the company with instructions for the day. Unfortunately, the owner is crossing through the room as he rushes around, getting things ready, as she gets off the phone.)

Coworker: *to me* “Hey, who’s doing the delivery today?”

Me: “It should be [Assistant Catering Manager].”

Owner: “No, it’s [Catering Manager]. Why? What’s going on?”

Coworker: “Oh, it’s nothing. The person from [Company we will be delivering to] just called and said that when [Catering Manager] is getting close with the delivery, to call the manager and they’ll get him in the garage.”

Owner: “No no no, we’ll call her, and she can call the manager and tell them to let him in.”

Coworker: “But then, he’ll have to still call us?”

Owner: “Yes.”

Coworker: “So… you want him to call us when he’s getting close, so we can call her, and ask her to call the manager?”

Owner: “Exactly. So, you can just tell him that when he comes to get the food.”

Coworker: *long pause* “Okay.”

(We just gave the catering manager the number we had been given to call in the first place.)

1 Thumbs
399

Giving New Meaning To “Cocktail Dress”

, , , , , | Right | October 30, 2018

Lots of people come into our thrift store looking for Halloween costumes because we have not only things people have donated, but also a collection of new items like wigs, accessories, and even bagged full costumes we sell cheaply, as well. One day not long before Halloween, we were having our monthly “super sale” where pretty much everything in the store is half-price, so it was understandably a zoo.

For the last half-hour of my shift, I was asked to work on our dressing rooms. I went to put a few dresses away and happened upon quite a scene. I found a man trying on a dress over his clothing in the middle of the store. He was at least six feet tall and plenty sturdy, so not shockingly, he’d gotten himself stuck. The dress was bunched up around his chest and two women were attempting to get the dress off him over his head, but it was stuck over his arms.

It had been a really long day and I was exhausted and more than ready to leave, so when I saw this happening, I stopped, blinked a few times, hung up the dresses I was carrying, and said aloud, “No. Just no,” before walking away, shaking my head. By their laughter as I left, I took it that I didn’t need to go get help and they had it under control.

Later, I found him trying on a different dress. He was stuck again, but the ladies he had been with were not around. He looked at me sheepishly, smiled, and told me not to worry about it. Not long after, he came to me, not stuck, and asked where he could find a wig. I showed him a couple places to look and left because my shift was thankfully over. I hope he found what he needed and the rest of his shopping trip was uneventful.

If not, I guess I’ll hear about it when I go into work next week.

1 Thumbs
299