Unfiltered Story #144713

, , , | Unfiltered | March 22, 2019

I’m monitoring the self check-out registers when an elderly lady comes up to me.

– Do you work here? (Clearly my work shirt, nametag and hat with the company logo were not enough of a sign.)

– Yes ma’am.

*She shows me a bag of garlic priced at 56 cents.*

– This garlic was marked as $2.99 per pound, not $3.99! What are you going to do about it?!

*Knowing full well that garlic has always been $3.99, I point at the customer service desk not 10 feet away from where we were.*

– Unfortunately, I’m not authorized to make price changes, but the people over at customer service will be able to direct your complaint to the right people and get your situation corrected.

– I SHOULDN’T HAVE TO WALK ALL THE WAY OVER THERE! YOU GUYS SHOULD JUST LABEL YOUR PRODUCTS RIGHT!

After that, she stormed off in a huff. I was half tempted to offer to buy the garlic myself if paying an extra 10 cents or so was such a loss for her.

Does Your Pen Say “ACME” On The Side?

, , , , , | Working | March 19, 2019

(I work for a nonprofit agency that runs professional licensing examinations. We still use paper applications, and among our rules is that the applications are signed or we will reject them. Although the instructions state they have to be in black or blue ink only, we are willing to accept any color ink, or pencil, or even crayon, as long as they are signed. One Friday afternoon, a young lady calls. I’ve had a long week but am feeling silly and mischievous when I pick up the phone.)

Caller: *speaking timidly* “What happens if you sign the application in red ink?”

Me: *falling victim to a wicked urge* “The application explodes.”

Caller: “Uh… uh… It blows up? Really?”

Me: “Try it and see!”

(She was dead silent for a few moments, and just as I started thinking that I went too far and started to apologize, she exploded in shrieks of laughter. Once she regained her composure, I apologized, as I really shouldn’t have done that, but she dismissed it, and thanked me as she had been stressing out over little things and needed a good laugh. She asked my name and extension so she could reach me again if needed, and she did call back a few times, always with intelligent questions and always sounding glad to hear my voice. The day before her exam she called me again, and I could tell she was feeling nervous, so I cracked some more jokes, gave her a pep talk and what advice I could give, and told her she would be fine. She passed with flying colors and called me to thank me for helping put her at ease. I told her it was all her own doing, and she said that while I really shouldn’t have cracked that joke when she first called, she was so glad I did. I don’t work there anymore, but that remains my favorite memory from that job.)

Answered One Call Too Many

, , , , , , | Working | March 12, 2019

(I work in a small, four-person office for a restaurant and catering company doing events management. The owner is something of a control freak and tends to micromanage everything, which means that the busier we are, the more stressed out and neurotic he becomes. During our busiest time of the year, the holidays, it isn’t uncommon for him to be more of a hindrance than a help. On this particular day, we have several events happening around town as well as in the restaurant, one of which is a simple delivery. My coworker gets a call from someone at the company with instructions for the day. Unfortunately, the owner is crossing through the room as he rushes around, getting things ready, as she gets off the phone.)

Coworker: *to me* “Hey, who’s doing the delivery today?”

Me: “It should be [Assistant Catering Manager].”

Owner: “No, it’s [Catering Manager]. Why? What’s going on?”

Coworker: “Oh, it’s nothing. The person from [Company we will be delivering to] just called and said that when [Catering Manager] is getting close with the delivery, to call the manager and they’ll get him in the garage.”

Owner: “No no no, we’ll call her, and she can call the manager and tell them to let him in.”

Coworker: “But then, he’ll have to still call us?”

Owner: “Yes.”

Coworker: “So… you want him to call us when he’s getting close, so we can call her, and ask her to call the manager?”

Owner: “Exactly. So, you can just tell him that when he comes to get the food.”

Coworker: *long pause* “Okay.”

(We just gave the catering manager the number we had been given to call in the first place.)

Unfiltered Story #135149

, , , | Unfiltered | December 31, 2018

I work in a boutique that sells made to order evening and special occasion gowns. Occasionally if we don’t have a particular gown in stock, we can borrow a sample from our designers for a customer to try on before ordering. One day a customer calls us asking to borrow a dress we don’t have a sample of for her to try on the following week.

Me: Sure, we can borrow that gown for you! Please send us an email at [email protected][storename].com with the style code and designer name of the dress and we’ll let you know when it comes in.

Customer: Sure, I’ll send it right now!

[ten minutes pass and the phone rings again]

Me: [Store Name], this is [My Name] speaking, how can I help you?

Customer: Hi, I just called about borrowing a dress and you told me to email you, but I keep getting an error message when I try to send it to the address you gave me.

Me: Oh, I’m sorry. Are you sure you sent the message to [email protected][storename].com?

Customer: Yes, of course!

Me: [I decide to spell it out because our store name can be difficult to spell and people make mistakes all the time.] [email protected][S-T-O-R-E-N-A-M-E].C-O-M?

Customer: Oh, no – you said [email protected][storename].com. I-M-F-O.

She re-sent it and the email came through, but she sincerely believed “imfo” was a completely normal email address and I was the weird one for insisting it was “info.” After we hung up I couldn’t stop laughing, and my coworker asked me what had happened. After I told her the story she said:

COWORKER: And this is why we can’t have nice things.

Giving New Meaning To “Cocktail Dress”

, , , , , | Right | October 30, 2018

Lots of people come into our thrift store looking for Halloween costumes because we have not only things people have donated, but also a collection of new items like wigs, accessories, and even bagged full costumes we sell cheaply, as well. One day not long before Halloween, we were having our monthly “super sale” where pretty much everything in the store is half-price, so it was understandably a zoo.

For the last half-hour of my shift, I was asked to work on our dressing rooms. I went to put a few dresses away and happened upon quite a scene. I found a man trying on a dress over his clothing in the middle of the store. He was at least six feet tall and plenty sturdy, so not shockingly, he’d gotten himself stuck. The dress was bunched up around his chest and two women were attempting to get the dress off him over his head, but it was stuck over his arms.

It had been a really long day and I was exhausted and more than ready to leave, so when I saw this happening, I stopped, blinked a few times, hung up the dresses I was carrying, and said aloud, “No. Just no,” before walking away, shaking my head. By their laughter as I left, I took it that I didn’t need to go get help and they had it under control.

Later, I found him trying on a different dress. He was stuck again, but the ladies he had been with were not around. He looked at me sheepishly, smiled, and told me not to worry about it. Not long after, he came to me, not stuck, and asked where he could find a wig. I showed him a couple places to look and left because my shift was thankfully over. I hope he found what he needed and the rest of his shopping trip was uneventful.

If not, I guess I’ll hear about it when I go into work next week.

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