Tensions Are The Only Thing Getting High Here

, , , | Right | CREDIT: bongo52pilot | May 8, 2021

I had just retired after twenty-four years in the military. I was done being a boss and just wanted to work without stress. Little did I know that retail is a nightmare. I worked for one of those big box stores as a product service associate. We did resets of merchandise on shelves.

I happened to be on the window blinds aisle when a very irate man came up to me demanding help. I calmly asked him what was wrong since he had a box of blinds in his hands. He started screaming at me.

Customer: “One of your coworkers messed up my blinds, and you had better motherf****** fix it or I will kick your a**.”

Me: “Please calm down.”

Customer: “I’m going to drag you out of the store and kick your motherf****** a** if you don’t fix it right away.”

Being hardened by my years of military work and somewhat taller than the man, I leaned over and said:

Me: “You’d better call a few friends first.”

Luckily, a manager had heard the commotion and came around the corner. As the guy went off on the manager, the manager told me:

Manager: “They need help in gardening outside; go help.”

So, out I went to an area I knew nothing about. Sure enough, a young teenager came up and asked me where the Salvia Divinorum was. As he finished talking, his dad walked up and asked the same thing.

Me: “I’m sorry, I don’t know.”

Dad: “Why the h*** not? You work here, don’t you?”

Me: “I’m sorry. I actually work inside, but I’ll get someone for you.”

The employee I got was an agricultural specialist and he really knew his stuff.

Coworker: “What are you looking for?”

Dad: *Angrily* “My son is looking for Salvia Divinorum.”

Coworker: *With a huge grin* “We can’t sell that, sir. It is classified as a hallucinogenic by Mississippi and is illegal.”

All the garbage I’d taken in the last ten minutes was worth the death stare the dad gave his kid. Ah, divine Karma!

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Pulled That Cake Out Of The Oven Way Too Early

, , , , | Working | May 7, 2021

I work as a decorator at a bakery. It isn’t a chain place but it turns out to be a great place to exercise my decorating skills. Eventually, I plan to go back to school for more advanced decorating classes. I have been helping my boss interview for my replacement.

The candidates are two ladies around twenty-five and an older woman. The two younger ladies are lovely and make a really good impression, while the older lady acts really arrogant. At the end of the interview, she seems to be convinced that she has already gotten the job. My boss, sensing the same vibes, makes it very clear that no decisions will be made right away.

A few days later, before the boss man has made a decision about who to hire, the older woman calls back. She manages to speak to one of my coworkers, who was not part of the interview process. 

Coworker: “Hello?”

Older Woman: “Hi! I’m phoning to talk to your boss. He hired me a few days ago and I want to know when he wants me to come in.”

Coworker: *Oblivious* “Well, he’s not here right now. I’ll take a message so he can call you back.”

Older Woman: “Okay!”

[Boss] comes in, gets the message, and tells [Coworker] that he hasn’t hired anyone yet. [Older Woman] phones back before [Boss] gets a chance to call her.

Boss: “I’m sorry for the confusion, but you have only been in for an interview—”

Older Woman: *Interrupting* “Oh, no, I’m not confused at all. You hired me. Just tell me my starting date.”

Boss: “There is no starting date yet. I haven’t decided to hire anyone yet.”

Older Woman: “Don’t you remember me? I was here with my fiancée and you hired me.”

Boss: “Um, no, I didn’t.”

Older Woman: “Yes, you did. You shook my hand and told me that you would call me with my starting date, but you seem to have forgotten. Just tell me when to come in on my first day of work.”

Boss: “Ma’am, no one has been hired yet. Not you and not any of the other candidates. You’ve only had an interview. You still have to demonstrate your decorating abilities before you can even be considered for hiring.”

[Older Woman] gets very irate and hangs up. The boss puts NAGF (Not A Good Fit) in red ink on the woman’s resume and puts it away.

Later in the day, the woman’s fiancé calls. He’s basically screaming with rage, and it takes [Boss] a bit to get the guy calmed down enough to even understand who the heck he is and why he’s so peeved.

Fiancé: “You know you can’t do that, right?! You know it’s bad business practice to tell someone they’re hired and then not hire them!”

Boss: “No one has been hired. Your fiancé hasn’t gotten far enough in the hiring process to join the team yet.”

Fiancé: “Oh, I get it! You’re discriminating against her! You know it’s illegal to refuse to hire someone based on age! Let me lay it out for you: either you hold up your end of the bargain and tell my fiancé what her starting date is or we’re going straight to the labor board to report you!”

Boss: *Coldly* “You go ahead and try that.”

He hung up on the fiancé. Nothing came of their threats, and in the end, we hired both of the younger ladies, who passed the decorating tests with flying colors. I went back to school feeling glad that we had made the right choices for the bakery.

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Making A Deposit Of Facts

, , , , | Right | May 6, 2021

For the last six weeks, we’ve had a lady coming to my hotel location every week for one night per visit. Every time, she pays in all cash, including the $100 deposit that’s required for cash-paying guests; we give this back during checkout after the room has been inspected.

My coworkers and my boss suspect she’s a sex worker, which isn’t legal in my state, but we haven’t had any hard evidence to consider reporting it yet. She always pays cash only and gives us the wrong phone number. She always checks in alone, but it’s clear that someone else has been in the room with her when housekeeping comes to clean the room for the next guest.

My personal guess is that she’s probably cheating and is giving the wrong information so that her significant other doesn’t find out about it. She’s always checked in on my days off so I’ve never seen her until today.

Everything has been fine up until a couple of weeks ago. Apparently, she did some… things to her room two weeks ago and we had a repeat of the same issue again last week.

She comes in again.

Guest: “Hello, I’d like to rent a room for tonight. Just use the deposit that I left here from last time for today’s deposit, please.”

Me: “I’m sorry, ma’am, I can’t do that. I was left notes here about your previous stay with us stating that you had left your room smoked in, as well as some… damage in the room.”

Guest: “What? Do I look like I smoke to you? I don’t do any of that stuff. Quit joking around and just use my deposit that I left here from last week; it should be in your drawer.”

She waves her hand in the direction of our cash drawer where we would normally keep our deposits.

Me: “Once again, I’m sorry, but I’m not able to do that, ma’am. Your previous deposit was forfeited for the smoking and damage done to the room. I’m not able to use your deposit again because your deposit is no longer here. Management took your deposit and used it to deep clean and repair the damage that you caused to your room.”

Guest: “I’m tellin’ you, I ain’t done no damages to the room, and I didn’t smoke in it, neither. Just use my deposit again and let me pay for my room.”

Me: “Ma’am, even if that was the case, your deposit isn’t here; I have no deposit waiting here for you. We don’t normally keep deposits here for weeks on end because you are supposed to come to the front desk to have us inspect your room before we can give you your deposit back. The front desk notes state that you kept forgetting them here. When we make attempts to call you so that you can come retrieve your deposit back, someone answers the phone and states that you gave us the wrong number and for us to remove the number from our system. Deposits aren’t supposed to be carried over for the next visit; you’re supposed to retrieve it from us as you leave our hotel.”

Guest: “That’s clearly a lie. [Coworker #1] knows to just leave it in the drawer for me for when I come back every week.”

Me: “That’s because [Coworker #1] can’t contact you because you keep giving us the same wrong number. She tries to reach you in order for you to come get your deposit, but since it’s the wrong number, we are unable to contact you.”

Guest: “Well, I live outside of town, so I just leave my deposit here each time so I don’t have to keep doing it. Just call [Coworker #1]. She knows me; she’ll tell you to do this for me.”

Me: “Ma’am, neither [Coworker #1] nor I can use your deposit from last week because you smoked and damaged the room both last week and the week before. The first time it happened, my manager let it slide, but you repeated the same damages and smoked in the room again so she had to decline the return of your deposit to use toward fixing the issue.”

Guest: “You keep saying I smoked and damaged the room. I already told you, I don’t smoke. What do you guys claim I damaged in the room, anyway?”

Me: “Well, um… the notes state that both last week and the week before, you smoked marijuana and peed the bed during both visits, ma’am.”

Guest: “What? This is ridiculous. I didn’t piss in no bed!”

Me: “I’m sorry, but that’s what my notes state. I only have that to go off of; I have no more say in the matter.”

Guest: “This is crazy! Call [Coworker #1] so she can sort you out and get me checked in.”

Me: “[Coworker #1] isn’t a manager, and neither am I, so neither of us can do anything else. Only my boss can decide if she wants to return your deposit at this point. The deposit is no longer here and so neither myself, nor [Coworker #1], will be able to use it.”

Guest: “Well, what the h*** am I supposed to do, then? You guys won’t sell me a room anymore?”

Me: “We can still sell you a room, but we won’t be able to use your old deposit. We aren’t supposed to do it that way, anyway, because then we would be liable if it got misplaced or went missing by the time you decided you wanted it back. You’re supposed to retrieve it during check-out after each visit. If you want to check into a room today, you will have to pay for the room and leave a new deposit with us. There is nothing else I can do because it’s out of my hands and only the manager can do anything for you.”

Guest: “Well, when is she coming in? I want this sorted out, and I’m not giving you guys more money for a deposit; you’re going to give it back to me.”

Me: “She’ll be here in the morning. I don’t know if she’ll do anything for you because we are technically allowed to charge cards $250 just for smoking in the rooms, but since you did cash and most aren’t okay with having to pull out $250 in cash, we request $100. She’s already lost $150 for the smoking and damages from this event, so I wouldn’t keep your hopes up; since you didn’t attempt to collect your deposit at check-out, she can’t re-examine the room to see if your claims are valid anymore because the room has since been cleaned and repaired.”

Guest: “Well, I guess we’ll just have to find out and see, now, won’t we? I’ll be making sure I call her in the morning. Make sure she knows to expect my call!”

She huffed and walked back out the door. I guess she decided not to stay.

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Thank Goodness He’s A Then-Boyfriend And Not A Now-Boyfriend

, , , , | Romantic | May 6, 2021

I trip up some stairs and do damage to my foot, resulting in some pain in my toes which is particularly bad when the middle toe is touched. My then-boyfriend decides to start tickling me starting on my good foot. He then moves on to my bad foot that I’ve complained about pretty much daily since doing it.

Me: *Sitting up* “Ah, be careful with that foot. Especially my toes! Please don’t touch them.”

Boyfriend: “I won’t!”

I relax somewhat — as much as you can when being tickled — as he focuses on gently tickling the sole of my bad foot. Then, out of the blue, he outright squeezes my middle toe — the one that’s the worse when touched. I shriek in pain and immediately pull myself into a sort of foetal position, trembling, with tears forming from the pain. He then bursts into tears, sitting on the floor next to the bed. I’m concerned that I might have kicked him accidentally when I moved.

Me: “Are you okay?”

Boyfriend: “I hurt you! Oh, God. I feel so baaaad.”

This continues. I’m confused and still in a lot of pain.

Me: “You’re crying? Why?”

Boyfriend: “I hurt you! I’m the worst! I’m evil! I’m disgusting!”

Me: “It’s okay, I’m okay. I just wasn’t… I’m okay.”

I spend some time reassuring him that everything is okay, and it ends with me leaning over the bed so I can hug him, despite being in pain. It suddenly hits me.

Me: “Why am I consoling you when I’m the one in pain?”

Boyfriend: “Because I feel so baaaad about it!”

Me: *Straightening* “You… purposely squeezed my bad foot. Why did you do that?”

Boyfriend: “I feel bad!”

Me: “But why did you squeeze?”

Boyfriend: *Huffing* “Stop making this about you! I feel awful and you don’t care! You’re just making me feel worse! Can’t you see how bad you’re making me feel? How could you be like this? I’m going for a drive to calm down!”

He slammed out of the room and I heard him leave the house. He texted me “dark thoughts” he’s having throughout his drive, which had me apologising and backing down. However, the nagging feeling about him never actually apologising for it and knowing he did it intentionally stuck with me. A few months and repeated instances later, we broke up.

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Backpack Attack

, , , | Right | May 5, 2021

I’m walking toward our back room to grab some plastic bags for the registers when my coworker grabs me and pulls me aside. He noticed a customer shopping in the men’s clothing who has a backpack on. We don’t allow backpacks inside our store to prevent shoplifting, and we have clear signs letting customers know of our policy.

Me: “How are you doing today, sir?”

Customer: “I’m doing fine.”

Me: “That’s great to hear! I just want to let you know that our store doesn’t allow backpacks inside for security reasons. I don’t think you’re going to steal from us, but I have to follow store policy. If you want, I can take your backpack up front behind the register and bring you back a ticket for it so you can keep shopping.”

Customer: “No, that’s okay. I’ll just leave.”

Me: “Okay. I’m sorry to hear that.”

Customer: “So that’s gonna be your reaction?”

Me: “I’m sorry?”

Customer: “You’re just gonna let me walk out of here? You’re willing to lose a sale over my backpack?”

Me: “Unfortunately, sir, as I’ve already explained, we don’t allow backpacks in our store. I’d be happy to take it up front for you if you want to keep shopping, but if not, you will need to leave.”

Customer: “That’s f****** stupid! You’re willing to lose my money because of a f****** backpack?! That’s a stupid-a** policy!”

Me: “I’m sorry, sir, I am not the person who sets policy.”

I spot my manager, who is walking toward us carrying a stack of laptops.

Me: “If you would like to speak to a manager about this, my manager is coming toward us.” *To my manager* “This customer would like to speak with you.”

I take the laptops from her and carry them up front to our electronics case while she talks to the customer. I run back and grab the bags I need and bring them to the other cashiers. As I’m refilling the bag dispenser at my register nearest the entrance, the customer walks by me rather quickly. 

Customer: *Flipping me off* “F*** you, man! You’re an a**hole. I hope you’re happy now that you’ve lost my f****** business and I’m never coming back to this f****** s*** store ever again.”

He stormed out, still swearing up and down.

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